Toronto Comfort Zone reviews (275)

Review from HomeOwner
Rating: 5 out of 5
Review left on 31 Jul 2024
Victorian living room fireplace
The brief was the create a fireplace in our 1880s Toronto home that looked like it could have been there forever. This was an entirely new build and the team did an awesome job from consult to delivery. Would recommend to anyone!
Answer from pro:
Thank you Allan for your review. Our team at Toronto Comfort Zone are happy to see you like the results, that is what we like to hear at the end of the project. Sincerely.
Reply created 3 Aug 2024
Review from HomeOwner
Rating: 5 out of 5
Review left on 12 Jul 2024
Fireplace removal
I had my gas fireplace removed. The team removed it and some of the surrounding structure, capped the gas line and sealed up the outside vent with a metal panel. The team was efficient, throughout and respectful. Much thanks for a job well done
Answer from pro:
Thank you Aaron for your detailed review, my team at Toronto Comfort Zone are happy to see you like the whole process. Any fireplace needs, you know where to call. Sincerely.
Reply created 15 Jul 2024
Review from HomeOwner
Rating: 5 out of 5
Review left on 15 Jun 2024
Family room fireplace replacement
Sonny and his team came through with flying colours. We needed a fireplace to replace an old gas one within a limited time frame and they made it possible within less than a week. The installers came in, did an amazing job, including drilling a new vent and cleaned up nicely afterwards. Highly recommend.
Answer from pro:
Thank you Sasikhan for taking the time and writing the kind review. Our team at Toronto Comfort Zone are very glad to see you like the fireplace, any problems or concerns, you need where to call. Sincerely.
Reply created 4 Jul 2024
Review from HomeOwner
Rating: 5 out of 5
Review left on 26 Apr 2024
Great prices and great service!
Sonny and his team were incredibly helpful in guiding us to our new fireplace. We provided him with our design direction, and he circled back very quickly with options that could work for us. He also answered many questions for us, and checked details directly with the manufacturer when required. With excellent pricing offered, we made the purchase, and his professional team did a beautiful job with installation. We are looking forward to enjoying our fireplace for many years to come! Thanks Toronto Comfort Zone.
Answer from pro:
Thank you Mark for taking the time and writing the review for us. All of our team members are glad to see you like your fireplace and your experience with Toronto Comfort Zone. Any question, you are a phone call away. Sincerely.
Reply created 1 May 2024
Review from HomeOwner
Rating: 5 out of 5
Review left on 3 Apr 2024
Amazing and Professional Service - love the new fireplace !
Sonny and his team are so professional and helpful throughout the entire process. The removal of our old unit was very clean and done in a timely fashion. We were always given updates on the next visit and when the project would be complete. I love my new fireplace! We have gotten so many compliments ! Thanks Sonny
Answer from pro:
Thank you Michele for your kind review, it was our pleasure to do this job for your family and I thank you for choosing us as your favorite fireplace store in Toronto. Btw, the fireplace turned out very nice and I am glad you like it. Sincerely.
Reply created 6 Apr 2024
Review from HomeOwner
Rating: 5 out of 5
Review left on 21 Dec 2023
Gas fireplace installation
We had a wood burning fireplace in our basement family room which was drafty and not very energy efficient . We called Sonny to explore options for replacing it with a gas fireplace. He came out to our house very quickly and gave us several options, all of which we were happy with. We chose a gas fireplace that was in stock and it was installed quite promptly. Our space had some unique challenges but Sonny and his electrician were able to solve these . The installers arrived on time and did a great job with minimal mess. We now have a beautiful gas fireplace with remote that we can turn on in an instant and heat the space effectively and beautifully. Very pleased and highly recommend Toronto Comfort Zone
Answer from pro:
Thank you Christine and Doug for detailed and kind review. Our team in Toronto Comfort Zone are proud that you have chosen us as your trusted fireplace store and we are happy to see you like the whole experience with us. Wish you Happy Holidays.
Reply created 22 Dec 2023
Review from Irene Mackenzie
Rating: 5 out of 5
Review left on 15 Dec 2023
Fireplace serviced
My fireplace had not been functional in quite some time. Same did an amazing job. He took it apart, cleaned it, looked like new, tested for gas leaks and to our delight, got it working again. He is meticulous in his work ethic , not a dust particle escaped him. He is a lovely man and a pleasure to do business with.
Answer from pro:
Thank you Irene for taking your time and writing a review for us, we in Toronto Comfort Zone are happy that we could solve the problem to your satisfaction. Sincerely.
Reply created 21 Dec 2023
Review from Kathleen Wright
Rating: 5 out of 5
Review left on 29 Nov 2023
Gas Fireplace Tune-up
Sam was very professional and did a meticulous job in tuning our gas fireplace. He also completed a carbon monoxide test which is so important to keep the family safe. I highly recommend Toronto Comfort Zone.
Answer from pro:
Thank you Kathleen for your review. I am happy that you liked our service, any problem, give us a call. Sincerely.
Reply created 7 Dec 2023
Review from HomeOwner
Rating: 5 out of 5
Review left on 12 Nov 2023
Gas insert
Sonny was very knowledgeable and gave us a couple of options for our fireplace that didn't meet many requirements for gas inserts. I appreciated his honesty and finding a fireplace insert that could be installed to code. Although there was a delay in getting the custom backerplate, the installation itself was fast and clean. Would recommend using this company!
Answer from pro:
Thank you Florence for your review. It was our pleasure working with you and our team at Toronto Comfort Zone are very happy that you like your fireplace. Sincerely.
Reply created 28 Nov 2023
Review from HomeOwner
Rating: 5 out of 5
Review left on 11 Nov 2023
Fireplace Install
Communicative, reliable, and installed with care. We couldnt be happier with our new gas fireplace!
Answer from pro:
Thank you Elle for your review. I am happy to see you like your fireplace. Enjoy its warmth for years to come. Sincerely.
Reply created 23 Jan 2024