The Toronto Plumber .Ca

Rating: 5 out of 5

The Toronto Plumber .Ca reviews (165)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Oct 2017

    Sink installation

    Alex gave us a reasonable price for all the works he done. The job was done fast and clean. No mess left behind. Everything works well after he finished the job. Great service.

    Answer from pro:

    Thank you very much for your feedback. We are extremely happy that we were able to help you out and meet your expectations of a quality standard. Best regards and be without any plumbing problems :) ^ TP

    Reply created 31 Oct 2017
  • Review from Customer of The Toronto Plumber .Ca
    Rating: 5 out of 5
    Review left on 30 Oct 2017

    Low water pressure & no hot water to certain taps / showers

    Alex and Terry came around to our house and we couldn't be happier with them. They will now become our 'go-to' plumbers. Not only were they upfront and honest about everything so there were no surprises, they also explained the problems and how they intended to solve them. We had a bad experience with a previous company (who came around and wanted $378 to diagnose the problems before they could indicate the additional cost), so we were relieved when Alex and Terry came and explained everything upfront before we committed to anything, and they were clearly very knowledgeable. The main problem we had wasn't an obvious fix - some taps were getting hot water, others weren't, but they figured it out while keeping me in the loop. We wouldn't hesitate to use them again.

    Answer from pro:

    Thank you a bunch for your kind words. We are extremely happy that we were able to assist you in your Plumbing needs and resolve all the little hiccups that you head. Have a great day and be without any plumbing problems :) ^ TP

    Reply created 31 Oct 2017
  • Review from Ben Barankin
    Rating: 5 out of 5
    Review left on 4 Oct 2017

    Great plumbing service

    Alex came by today to do a plumbing inspection and review our sump pump situation. He was pleasant and professional, and repaired a couple toilets and clarified the situation with our sump pump. He is honest and fair. I'll definitely use his services again.

    Answer from pro:

    Thank you kindly for your feedback. We are happy that we were able to assist you. ^ TP

    Reply created 6 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Sep 2017

    Faulty Faucet

    We were looking for a new plumber and are thrilled to have found Alex! He not only fixed our problem, he let us know what the issue was and how to resolve that avoiding repeat issues. Thanks for the quick and efficient work.

    Answer from pro:

    Thank you for your review. We are glad we were able to assist and provide you tips to prevent future problems. ^TP

    Reply created 17 Sep 2017
  • Review from Hassan Adali
    Rating: 5 out of 5
    Review left on 17 Aug 2017

    Kitchen renovation project

    Alex was recommended to me by a good friend for whom Alex did a lot of work in his store. In my case I needed a plumber to do plumbing and drainage work as I recently started renovating the house. And started with the kitchen 1st. Alex came on time and provided me with more the a reasonable quote. He offered me the quote in a no-stress manner which was much appreciated. Not only that but he also showed me proof of being a licensed plumber. He advised me that I can look around and compare prices, as well suggested I ask for license proof. So I got few more quotes 1 quote was $600 cheaper what Alex gave me and another was $200 more. However both of this guy's said they left there license at home, I found this bit fishy. Neither one got back to me with there license info so I dodged a shady workmanship there. In the end I decided to use Alex as he was recommended and he was more then honest. Alex installed all new copper lines from the basement to upstairs kitchen sink location, he also installed 3 shut off valves for kitchen faucet and the dishwasher. He then hooked up the kitchen faucet (and hooked up electrical components for the motion sensors for the faucet) and hooked up the new dish washing machine. He also installed all new abs drain for our new 2 compartment sink. Overall this was a big project and Alex tackled it like a trusty professional that he is. Everything was done on time, with no unexpected run-ins and on budget (big plus). I definitely recommend Alex for all homeowners he is a great and honest guy and is easy to work and deal with.

    Answer from pro:

    Thank you for your review. We are glad we were able to meet your expectations and provide exceptional and excellent service. ^ TP

    Reply created 23 Aug 2017
  • Review from Annette Fuzik
    Rating: 5 out of 5
    Review left on 10 Aug 2017

    ice maker and some kitchen drain work

    We had some work done for us by a previous contractor who we had a nightmare of experience with. Thankfully it was only minor kitchen reno. Now we were in process of selling our house and had a potential buyer request a home inspection. Well the inspector found few problems here and there, and yep you guessed it the kitchen plumbing was a mess. Alex was recommended to us by our friend, he came on agreed date and time and took a look what he can do. In the end he had to cut out whole kitchen drain and do a proper work. He explained that the TY was installed in the opposite direction and the P Trap was glued as well. Alex also repaired our water line to ice maker which was leaking and we just kept turned off. Sadly we aren't going to enjoy all this new things, but hopefully the new homeowners would be happy. Definitely recommend Alex and his company, he is professional, on time, fair and very detailed in his work and explanation to us. Big thanks!

    Answer from pro:

    Hello, Annette. Thank you very much for your feedback. We are extremely happy that we were able to help you and we wish you all the best with the Home sale. ^ TP

    Reply created 11 Aug 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jul 2017

    fixed leak in washroom

    He fixed my leak pipe and replaced new fawcet. He had to cut the tiles to get to the pipe. The job was so neatly done, did not even have to replace tiles. Its looks a lot better than it was before,. Great Job Thank you Alex.

    Answer from pro:

    Thank you for your review. We are extremely happy to hear such kind words from you and we are happy that we managed to help you out. ^TP

    Reply created 31 Jul 2017
  • Review from Emily Block
    Rating: 5 out of 5
    Review left on 13 Jun 2017

    New water service installation

    About 6 months ago we started losing water pressure in the house. We called a few plumbing companies and they changed some piping in our house and changed some other stuff on the faucets, the pressure improved a bit. Sadly 2 months later we lost pressure again and this time it was even less than before, we once again had few different plumbers come and help us with little results, we even changed our hot water tank. In the end we were losing hope, so a friend of ours recommended us Alex from toronto plumber. They said he does wonderful work and is very good at finding cause of the problem when other guys give up. And they were right! Alex came and ended up diagnosing that our main water line needed to be replaced. So we signed paperwork and few days later his excavation crew was at our home digging. They used some torpedo machine to dig 30’ underground, after that they ran a brand new 1” copper line to our house. After they backfilled the hole and cleaned up both outside and inside. By the end of the day we had water again, and this time we had pressure. Alex also came by and tested our pressure which was at 80 psi, compared to its original at 37 psi. We are very happy with Alex and his excavation crew. Big thanks and thank you so much, we can finally enjoy our showers and everything else.

    Answer from pro:

    Hey there Emily. Thank you for your feedback and we hope you now can enjoy a proper shower with a proper water pressure :) ^ TP

    Reply created 14 Jun 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Jun 2017

    removal of old lead pipes and installation of new wster lines

    Toronto plumber came highly recommended to us by my father in law as they did some work for him in the past and he was extremely happy with their workmanship and quality of service. In our case Toronto plumber had to do not a rather big project, we decided to do major renovation of our home which we purchased few years back. We been putting renovation off for a while to be honest, but with things breaking breaking all the time, we decided to begin the renovation project. So from the first call to the end this company was nothing but pleasure to deal with, I found them exceptionally professional, they put in extra hours of work at no expense to me and tried there best to work around the other trades guys doing their part. A week later we had brand new pex water lines (we opted for plastic to save some money) and we had brand new abs pipe put in for drain and vents replacing our old lead pipes and vents. Overall I’m extremely satisfied with their workmanship, customer service, work ethics and prices. I give a big thumbs up to Toronto plumber and any homeowner looking for a reliable and skilled plumbing contractor to do work for them.

    Answer from pro:

    Thank you for your feedback. We are happy we managed to meet your expectations and provide quality services.

    Reply created 8 Jun 2017
  • Review from Anna K
    Rating: 5 out of 5
    Review left on 3 Jun 2017

    Leakage from upstairs bathroom into the kitchen

    About couple of weeks ago we started noticing our kitchen ceiling getting wetter and wetter, we originally thought it was caused by a faulty roof as we had some rainy days for past couple of days. So we called a roofer, the roofer went up and found nothing wrong with our roof, suggestion we call a plumber instead. When I was telling this story to few of my co-workers one of them suggested I use her plumber, so she gave me Alex’s contact details and I called him. Alex was very pleasant speaking too and he booked an appointment for me the next day. Alex came and took a look at our problem and gave me a quote for around $500 to fix the problem. Honestly I was bit shocked with this prices and instead looked elsewhere. I managed to find a plumber from Kijiji who would fix the same problem for me for $150, quite big difference to be honest. So he came and fixed the problem, I was happy that I saved $350 dollars and the problem was fixed. Time to repair the ceiling (yey!). But 2 days later we started seeing water again in the same spot, so I called the same plumber and had him come over again, he came and told me there is nothing wrong, and asked for $50 for his time and gas. So I paid him, another 2 days pass and guess what? We have the same problem. Okay at this point me and my husband are unsure what's going on, and the damage is getting worse from constant leaking. So I called the same plumber again, this time he no longer picked up from me. So then I called from my husbands phone, he picked up and when I confronted him he said to leave him alone. At this point I did not have much choice and decided to call Alex as originally recommended to me by a co-worker. Alex came same day and gotten to work. So what was the problem you wonder? Well for starters it all began with our shower cartridge, the plumber I called from Kijiji did not install it properly and did not put in two washers inside, and we also had a second problem that Alex found. The shower spout had a small hole in the pipe and was leaking back into the wall. In the end I paid way more and now have to deal with more damage to the ceiling then originally. I know sometimes we try to look for something cheaper, but to be honest it’s better to call professionals and pay the extra few hundred dollars and know your safe and gotten the work done by a licenced plumber. But you know the saying, you get what you paid for. From now on we are gonna have Alex as our go-to plumber and no longer rely on Kijiji plumbers.

    Answer from pro:

    Hello, Anna. Thank you for your feedback. We strive to deliver quality and profesional services to each and every home and business owner. We understand our prices are bit on the pricy side, but you pay for a no hassle service where we get things done right the 1st time.

    Reply created 5 Jun 2017