Integrity Roofers Ltd

Rating: 5 out of 5

Integrity Roofers Ltd reviews (296)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Sep 2024

    Exactly as Planned

    I managed four large rooming houses before retiring, so I have authorized lots of roofing work over the years. For my own home, I called five roofers for quotes. Two didn't respond, one wanted to sell me an inferior project, and one showed up reeking of vodka at 9 in the morning. Cory from Integrity Roofers was the only one who climbed on my roof to inspect it before quoting. He sold me a superior product and the crew did a superior job--I know because I inspected it myself. Consider paying a little more to get the best job for the next 30+ years. Call Integrity Roofers and ask for Cory.

    Answer from pro:

    Hi David, your review is greatly appreciated. I am happy to hear that our job was satisfactory to your needs and that you took the time to let us know.

    Reply created 16 Sep 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Aug 2024

    The name says it all

    I have a flat roof. Over the years the roof has 'settled' so the rain water and melted snow doesn't reach the downspout. Shay and his team came up with a solution. They came, they executed their plan, they water tested it and I'm the happiest customer ever!!! I don't have to worry about my roof holding water anymore. The name says it all.

    Answer from pro:

    Yes, it's what we do. We don't stop until our customers are satisfied. Thank you for the great review.

    Reply created 30 Aug 2024
  • Review from tricia persad
    Rating: 5 out of 5
    Review left on 15 Aug 2024

    Roof replacement

    Shay and his team replaced our roof and third-floor deck in the summer of 2023. They also replaced a leaking skylight with a new Velux skylight. Prices were as quoted and the work was done in a reasonable time. We had a couple of deck boards that needed replacing after the winter. Shay was quick to respond and get the work done under warranty. We are very pleased with the service we received from Integrity Roofers and we highly recommend them.

    Answer from pro:

    Thank you for taking the time to write a review. We are always trying to satisfy our customers

    Reply created 15 Aug 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Aug 2024

    Velux Skylight Installation

    Integrity did a great job. They removed my old skylight and installed a new Velux skylight with a solar powered shade. Not only were they fairly priced, they installed it when agreed and were always very punctual. I would highly recommend Shay and his team.

    Answer from pro:

    Greatly appreciated. Glad to hear you are happy with our company

    Reply created 2 Aug 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Jul 2024

    Fixed leak under the AC unit

    This company excells at customer service. The owner treats all clients like his own family. Highly recommend.

    Answer from pro:

    Thank you for your review our customers are number one

    Reply created 2 Aug 2024
  • Review from Customer of Integrity Roofers Ltd
    Rating: 0 out of 5
    Review left on 31 Jul 2024

    Roof

    Umm the only company that charged me for an estimate - $169.50. I chose not to go with this company. They still will charge you for their estimate which no other company did (I had 3 other estimates). Learned my lesson - many better companies that don't charge for an estimate.. Stay far away from this company..
  • Review from George, North York
    Rating: 5 out of 5
    Review left on 18 Jul 2024
    Repair Asphalt Shingle Roofing
    Excellent and timely communication. Very professional. Prompt arrival for stated time. Provided photos. No mess left afterwards. Highly recommend.

    Answer from pro:

    Thank you George. Every happy customer makes us love what we do even more.

    Reply created 20 Jul 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jul 2024

    New flat roof and shingled roof

    Contacted Integrity three years ago to assess the state of our roof after moving into a new home. They were one of four contractors we spoke with but stood out due to their nuanced and detailed analysis and no-pressure approach that had our best interests at heart (thanks Cory!). I knew we would hire them when ready to fix our roof so reached out to the next year to have a check-up and gutter clean, and then again the year after when small moisture bubbles began to appear on sections of our ceiling. Ours was a big job that required two different roofing crews (one for the flat roof portion and the second for the sloped roof shingles). Turned out some of the base boards under our flat roof were rotting and there was little to shield against water getting into the insulation underneath and no fire barrier (the roof was a developer build and around 17 yrs old). They brought the roof up to code with our rep, Cory and project manager Qais, keeping us informed along the way and answering our many detailed questions. The roofing team worked diligently through a nasty heat wave and made sure the job site was watertight when leaving for the day (there was a cloudburst the first night after they left when the first layer was applied, but we had no leakage issues, which was reassuring). There was a minor incident where one of the workers accidently stepped on a piece of rotting wood and punctured a small hole in our closet ceiling. But the company was quick to respond and repair the damaged dry wall at no additional cost. The contractor they sent to repair the ceiling also repainted and even did some other ceiling touch ups within a matter of days of the incident happening. The owner Shay also visited in person to check on the status of things and inspect the workmanship. He was clearly interested in making sure the job was done right. Our rep Cory provided photos throughout the process to show the stages of work and what they were finding and kept in touch throughout the project. This followed many detailed discussions prior to the job starting based on my many questions, including what may be needed should the base boards need replacing and the option to improve insulation. Qais, the project manager, was also available throughout to answer questions and address my anxieties. Thank you Cory, Qais and everyone who worked on our roof. We feel we received a top quality job and feel much more confident and secure knowing we now have a roof that is up to code and then some!

    Answer from pro:

    Hi Kent, your review is greatly appreciated. It always makes us happy to hear our customers a satisfied.

    Reply created 9 Jul 2024
  • Review from Walter Pahk
    Rating: 5 out of 5
    Review left on 26 Jun 2024

    A longstanding problem - finally resolved.

    For over 15 years, a persistent and troublesome leak near the chimney line of my home had plagued me, causing significant frustration and concern. Despite hiring three different contractors and even undertaking a full reroofing of the house, the issue remained unresolved. Each attempt ended in disappointment, and I began to lose hope that the problem would ever be fixed. However, my experience with Integrity Roofing has completely changed my outlook. From the moment I reached out to them, I was met with professionalism and a genuine commitment to solving my long-standing issue. The team at Integrity Roofing demonstrated an unparalleled level of expertise and dedication that set them apart from any other contractor I had previously worked with. The process began with a thorough and meticulous inspection by Cory, the site inspector. Cory's attention to detail was immediately apparent as he conducted a comprehensive assessment of the leak. Unlike previous contractors who seemed to rely on guesswork, Cory employed a systematic approach to identify the exact cause of the problem. He conducted a before leak test, which was a game-changer. This test allowed him to isolate the precise source of the leak, providing a clear and accurate diagnosis. What impressed me the most was Cory's personal involvement in the repair process. Recognizing the urgency of my situation, as I was in the process of selling my house and under immense pressure to resolve this issue permanently, Cory took it upon himself to ensure the job was done right. His dedication was evident as he meticulously repaired the leak, leaving no stone unturned. It was clear that Cory took great pride in his work and was determined to fix what three other contractors could not. The final water test conducted after the repair was completed was the ultimate validation of Cory's expertise. For the first time in over 15 years, there was no sign of a leak. This test confirmed that the issue had been permanently resolved, providing me with an immense sense of relief and satisfaction. I can now confidently sell my home without the lingering worry of a persistent roof leak. Integrity Roofing's commitment to excellence and customer satisfaction is truly commendable. Their name is a perfect reflection of their work ethic and dedication to integrity in every aspect of their service. Cory's professionalism, expertise, and personal commitment to resolving my issue have restored my faith in the roofing industry. I am incredibly grateful to him and the entire Integrity Roofing team for their outstanding work. Thank you, Integrity Roofing, and special thanks to Cory for your unwavering dedication and for finally providing a permanent solution to a problem that had persisted for far too long. You have made a significant difference, and I am extremely satisfied with the results.

    Answer from pro:

    Your review is greatly appreciated. I'm happy to hear your that your problem was solved in a manner that was pleasing to you.

    Reply created 26 Jun 2024
  • Review from raymond merz
    Rating: 5 out of 5
    Review left on 25 Jun 2024

    Replaced Skylight

    Just had one skylight to replace and I supplied the new unit. Despite being a small job for Shay and the Integrity team, I am sure this task was treated like much bigger contracts. Good communication. Good quality work. Good cleanup.

    Answer from pro:

    Thank you for your response. Big or small or customers come first. I'm happy to hear we were able to meet your expectations.

    Reply created 26 Jun 2024