Ontario Downspout Service

Rating: 5 out of 5

Ontario Downspout Service reviews (344)

  • Review from Nikki Baker
    Rating: 5 out of 5
    Review left on 28 May 2017

    full eavestroughs with leaf guards

    Mark Stone and his crew are a perfect 10. Mark's attention to detail, organization and expertise resulted in the completion of an exceptional job. It was a real pleasure meeting Harvey and Mark and knowing that they would take care of all my needs and requests. They are very relieable and give a solid warrantee. Mark communicates well and their price was very reasonable. Mark went above and beyond what you normally expect a company to do in completing the job. Thanks Mark see you in the fall.

    Answer from pro:

    Hey Nikki, thank you so much for this amazing review. It really makes us happy that you appreciate everything we did for you. Looking forward to seeing you in the fall. As always referrals are greatly appreciated.

    Reply created 6 Jun 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 May 2017

    Disconnect/re-direct downspouts

    These guys were great, very responsive and knowledgeable, they showed up on a long-weekend to accommodate my schedule and completed the job quickly and cleanly. I have already noticed the difference in effective drainage following strong spring showers.

    Answer from pro:

    We never stop for our customers. Thank you so much for the feedback. I'm so glad we were able to resolve the drainage issues and improve the look of the house. Look forward to working with you in the future. As always referrals to family and friends are greatly appreciated

    Reply created 26 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 May 2017

    New eaves, downspouts, and porch cover

    I first met Mark Stone's father who came to my house to provide a quote. I was immediately struck by his knowledge and friendly demeanor. When Mark Stone and his crew came to do the job, I was overwhelmed with the quality of the materials and thoroughness of their work. Not only was the entire crew extremely pleasant, but the work was done quickly and correctly. They also cleaned up so well, which was impressive. However, even more impressive was the work! Rain water is now directed far from my house's foundation plus my house looks completely different. In fact, it looks brand new. I especially love the modern look of my new black porch cover. Thank you so much!
  • Review from janet
    Rating: 5 out of 5
    Review left on 19 Apr 2017

    Eavestroughs, soffits and downspouts

    Mark Stone and his team were very communicative, courteous, neat and efficient. Their work is of a very high standard, and improved the curb appeal of our house immensely. I would highly recommend them. thank you.

    Answer from pro:

    Thank you so much Janet. We're so glad we could help. It was our pleasure. Looking forward to working with you in the future. As always referrals are greatly appreciated.

    Reply created 19 Apr 2017
  • Review from homeowner
    Rating: 5 out of 5
    Review left on 12 Apr 2017

    Soffit, Fascia, Eaves & Downspout Replacement, Roofing

    Ontario Downspout recently installed new aluminum soffit & fascia and replaced all of the eavestroughs and downspouts on our 3-storey house, as well as doing some roofing repairs. The work was completed quickly, professionally and to a very high standard. Mark and Harvey are gifted communicators- Mark did an outstanding job of developing solutions, with our input, to the unexpected issues that came up. An unwelcome visit from a raccoon was dealt with quickly and properly, at no additional cost to us. I would definitely recommend Ontario Downspout.
  • Review from Justin York
    Rating: 5 out of 5
    Review left on 6 Apr 2017

    Roofing project

    We found Ontario Downspout Service through a friend referral. We now know why that person recommended them with glowing remarks. From the initial phone call to the completion of work we only have the best things to say about Ontario Downspout Service. The professionalism and attention to detail were top notch. We will be sleeping well at night knowing we have an Ontario Downspout Service roof over our heads.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Mar 2017

    down spouts needed to be changed

    Currently have down spouts that go directly into the ground. They came and changed them. They were, fast, friendly and reliable. Gave different options and had the work done promptly.
  • Review from Martin LeMaitre
    Rating: 5 out of 5
    Review left on 22 Mar 2017

    Downspout disconnection

    In Oder to be compliant with Toronto bylaws, I contacted Ontario Downspout Service. I had a challenging downspout configuration that required some creative thinking to overcome. They discussed a number of approaches with me and in the end came up with a good solution. The crew turned up at the promised time and completed the work fully and professionally, leaving no mess behind. I found the whole crew to be courteous and efficient. I would fully recommend Ontario Downspout Service to anyone with an eavestrough or downspout problem.
  • Review from Rich
    Rating: 5 out of 5
    Review left on 17 Feb 2017

    Fast, professional downspout re-location

    I called Mark and he came by a few days later to inspect the project. He suggested one solution but we later wanted to change it to a slightly different one--one that ended up hiding much of the downspout from public view. He provided us with an expert analysis and came by a few days later to do the job. It was fast, efficient, and clean. Although not the cheapest quote provided, he was certainly the most prompt and the work Ontario Downspout Service provided is exceptional. We are extremely happy with the results. I would recommend Mark and his team to anyone looking for work done on their downspouts.

    Answer from pro:

    We really appreciate the feedback Rich. I'm so glad we were able to help. It's always our pleasure to help our customers. Customer satisfaction is our priority. Looking forward to working with you in the future. As always, remember to recommend us to family and friends.

    Reply created 18 Feb 2017
  • Review from Happy Customer
    Rating: 5 out of 5
    Review left on 13 Nov 2016

    Roof shingles and eavestrough

    Ours was an urgent job and and Mark from Ontario Downspout Service prioritized us, which we really appreciated. The crew were efficient and polite, and did a great job, always keeping me informed if there were any surprises. What I liked best was that Mark didn't try to do work that wasn't necessary, but at the same time didn't cut corners. I'm delighted with the results.

    Answer from pro:

    Thank you so much for the feedback. We always do our best and use our discretion when it comes to prioritizing jobs. Looking forward to working with you in the future.

    Reply created 14 Nov 2016
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