Ontario Downspout Service reviews (344)

Review from Susan Nielsen
Rating: 5 out of 5
Review left on 13 Oct 2016
Eavestrough and fascia replacement
I knew I had to disconnect my downspouts this year, and I requested a couple of estimates early one Saturday morning in July. Harvey called me back and was at my house within a couple of hours. My optimistic plan was to disconnect cheap and cheerful, but whoever buried the downspouts didn't have that in mind. I ended up opting for a full replacement of eavestrough and before we scheduled my work, I decided to replace the fascia as well (to get rid of old racoon memories). Mark and his team worked for two days to get the work done and the timing was great - after a hot dry summer, my new gutters got a workout a couple of days later. I love how they look and I love that when it rains, I hardly notice because the water doesn't overflow the eaves anymore. They are a very professional, personable team and I would recommend them to anyone.
Answer from pro:
We truly appreciate the amazing feedback. It's great to know we are continuing to satisfy our customers. Look forward to working with you in the future. We always appreciate referrals to family and friends
Reply created 17 Oct 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 9 Oct 2016
Downspout disconnection and modifications
City of Toronto required mandatory downspout disconnection. Work was completed before schedule and in a very professional manner.
Answer from pro:
Thank you so much for the feedback. We always try to satisfy our customers. Looking forward to working with you in the future. Referrals are always welcomed.
Reply created 9 Oct 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 26 Sep 2016
Downspout replacement and roofwork
Mark and his team did an amazing job - very quick and efficient. They made sensible recommendations to us about the work that needed to be done. We found them very trustworthy and reliable, and the quality of work was excellent. We would definitely recommend them to others!
Answer from pro:
Thank you so much Susan for the feedback. We always try our very best and follow logic. It means a great deal to us that you would reccomend us to family and friends. Look forward to working with you in the future.
Reply created 27 Sep 2016
Review from Customer of Ontario Downspout Service
Rating: 5 out of 5
Review left on 24 Sep 2016
Eaves cleaning and disconnection of downspout
I had my eaves cleaned and downspout disconnected last year. Harvey was very quick in responding to my inquiry and answered all my questions. When work date was finally confirmed, Mark and his team were professional and completed the job with no issues. I would definitely recommend their services.
Answer from pro:
Thank you so much for the feedback. It means a great deal to my father and I. Looking forward to working with you in the future.
Reply created 25 Sep 2016
Review from vilias
Rating: 5 out of 5
Review left on 22 Sep 2016
New eavestrough and downspout disconnection
A pleasure doing business with this father and son team from beginning to end. Harvey and Mark were both very friendly and job was completed in a timely manner as promised. I would highly recommend them and will for sure contact you when it is time for a new roof at my mom's place and mine.
Answer from pro:
It's amazing to hear that you had an incredible experience with us. We look forward to working with you and your mother in the future. Thank you for the positive feedback. Very appreciated.
Reply created 23 Sep 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 8 Sep 2016
Excellent Quality, Exceptional Service
I used Ontario Downspout Service to replace my roof and eavestroughs. Mark and his team were quick and conscientious. The quality of their work is fantastic, but I was most impressed by Mark's commitment to customer service. He went above and beyond to ensure I was satisfied with the work, and was available to answer questions/address my concerns before, during, and even after the job was completed. I highly recommend their services.
Answer from pro:
Thank you so much for the feedback Tali. It was our absolute pleasure helping you. We stand behind our work at ODS and are always here to answer any questions or concerns. Look forward to working with you again.
Reply created 9 Sep 2016
Review from Jean
Rating: 5 out of 5
Review left on 6 Sep 2016
Downspout Disconnect
Mark arrived right on time with a very cheerful smile and friendly hello and announced he and his team were here to do the downspout disconnect. They got to work and were finished in no time. He took me over to see the work and explain any info. concerning care of the downspout extension if heavy winds came up. It was a job well done and it was a pleasure dealing with Mark and this company. If I have any further work in this category, I will be sure to call Mark.
Answer from pro:
Thank you so much Jean. It was a pleasure dealing with you as well. I always try to do my best to ensure our customers are satisfied. Look forward to working with you in the future. As always referrals are extremely appreciated.
Reply created 9 Sep 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 23 Aug 2016
Complete Eaves Overhaul
Top notch service. delivered as promised. eaves were non-functioning before, Mark came and re-installed new ones that are functioning and look great. great company, family run business. They promised a date and were able to deliver new eaves before the date promised. highly recommended
Answer from pro:
Thank you so much for the review. It's great to know that we were able to satisfy you. We always do what we say at Ontario Downspout Service. It's great to know that you would recommend us to family and friends. Look forward to working with you in the future.
Reply created 24 Aug 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 21 Aug 2016
Soffit & Fascia & Eavestrough
Let me start of and saying that I'm very picky guy. Finding contractors for me is a hard task. So when I found Mark at Ontario Downspout Service I was impressed from the get go. I also was extremely happy with their work to detail. I had my house in Mississauga completely redone with eavestrough, soffit and fascia. The work was done with perfection. I had several leaks before. So bad that I couldn't leave my windows open after it rained. Now not one drop leaks. THANKS Mark!! I highly recommend Ontario Downspout Services. You won't be disappointed. Mark now is like family to us.
Answer from pro:
Thank you so much Phil for the amazing feedback. I'm so glad I stopped the leak by the window. It's amazing to hear you would recommend us to family and friends. You're like family to us too!!!!
Reply created 24 Aug 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 15 Aug 2016
Complete Eavestrough.
Mark was extremely reliable, punctual and sincere about all work being performed. Very professional business owner, upfront and honest. They were thorough in all areas and and work completed was excellent overall. No comparison with the previous installer that left us with problems. Highly recommend Mark and his team.
Answer from pro:
Thank you so much for the feedback John. It means a great deal to us that you notice the difference between us and other companies. Our aim is to please and from this review it appears we have done so. Look forward to working with you in the future.
Reply created 16 Aug 2016