Ontario Downspout Service
55344 reviews

All reviews (344)

  • Review from

    Ken

    Rating: 5 out of 5
    Review left on 20 Sep 2023

    Full eavestrough replacement

    Mark and his team were very professional and thorough. The work looks excellent and we're almost looking forward to the first rain with the new gutters. Thanks Ontario Downspout Service.

    Answer from pro:

    Thank you so much for this concise and accurate review. We are always here to help our clients. We strive for perfection on every job. Thank you very much for the review. See you soon.

    Reply created 21 Sep 2023
  • Review from

    david.pineault

    Rating: 5 out of 5
    Review left on 9 Sep 2023

    Eavestroughs and downspout replacement

    We have worked with Mark and Harvey several times now. We first hired them to replace our front eavestroughs and downspouts. We were very pleased with the experience and quality the work and hired them again to do the back. These guys are no-nonsense - their communication is prompt and to the point - they lay out all options and potential costs and explain each piece of the work - they respond quickly, schedule the work fast and keep you apprised of any changes - they work with you to ensure they understand your needs and find the solution you want. We had a tricky placement in our back due to deck and windows, but Mark worked with us to suggest a variety of options and listened to our preferences Work is done when they say and both times it was done within 1 day. Very happy with both jobs and would recommend without hesitation.

    Answer from pro:

    Thank you so much for the feedback. It's great to know that our clients' appreciate our hard work and dedication. It was a pleasure helping you. We look forward to working with you again. Thank you again. See you soon.

    Reply created 20 Sep 2023
  • Review from

    Customer of Ontario Downspout Service

    Rating: 5 out of 5
    Review left on 9 Sep 2023

    Eavestrough Replacement

    Thrilled with the work from Mark and crew on replacing the eavestrough on my 100+ year old home. Easy to work with. Communication was excellent. Work was outstanding. No hidden surprises. And they left the worksite cleaner than when they arrived! Thanks for the great work!

    Answer from pro:

    Thank you so much for this incredible feedback. It was our pleasure. We pride ourselves on excellence. We treat every client like family and only do a job we would do ourselves. We look forward to working with you again. See you soon.

    Reply created 11 Sep 2023
  • Review from

    Customer of Ontario Downspout Service

    Rating: 5 out of 5
    Review left on 26 Aug 2023

    Done well

    Done quickly, efficiently and completely, after another project created the need to redo gutters, downspouts and soffits around my porch. I very much appreciated the dialogue to to come up with solutions for challenges and attention to detail. Left the job site neat and tidy. Approximate cost is a placeholder required for submission of the review and is not the approximate cost.

    Answer from pro:

    Ty so much for this amazing review. It was a pleasure working with you and fixing all issues created by another company. Look forward to working with you again. See you soon.

    Reply created 28 Aug 2023
  • Review from

    HELEN

    Rating: 5 out of 5
    Review left on 24 Aug 2023

    Roofing, Siding, & 6" Eavestrough Replacement

    This is the 2nd time I've used Ontario Downspout Service Inc.. I am very happy with the work Mark and his crew performed. They used very high quality roofing materials, which was outlined clearly in the contract. When they found rotted wood they showed me and replaced it to ensure I qualified for the warranty. The clean up was incredible. I would highly recommend this company to anyone. I will be seeing Mark again in the fall for my annual eavestrough cleaning. Thank you again Mark.

    Answer from pro:

    It's great working with existing clients. It was such a pleasure working with you again. The job came out amazing. I look forward to seeing you in the fall. Ty you again.

    Reply created 25 Aug 2023
  • Review from

    Lizabeth Stanley

    Rating: 5 out of 5
    Review left on 20 Aug 2023

    Beautiful New Roof

    We had Mark replace our downspouts a few years ago, and when we realized we really needed to replace our roof, we called him and didn't even really consider anyone else. As usual, Mark, Hector, and the team did an amazing job. We were kept apprised every step of the way and they didn't even complain when we wanted a specialty product that needed to be special ordered (reflective shingles to keep the house cooler). Mark went above and beyond to make sure we got the product we wanted and that it was installed correctly. I can't say enough good things about Ontario Downspout and I'll definitely be using them (and recommending them) any time I need roof work done.

    Answer from pro:

    Thank you so much for this incredible review. It means so much to me that you took the time to post this review. I'm always here to help my clients' in whatever products they want to purchase. I look forward to working with you again. See you in the fall for your annual eavestrough cleaning.

    Reply created 21 Aug 2023
  • Review from

    HomeOwner

    Rating: 5 out of 5
    Review left on 20 Aug 2023

    Need my grandmothers roof repaired

    It was a pleasure to work with Mark and his team at Ontario Downspout Service. My grandmother had an urgent matter that needed taking care of in her roof and Mark was very quick to respond and gracious with his time taking care of our issue. I would highly recommend Ontario Downspout to anyone that needs roof repairs or a new roof all together.

    Answer from pro:

    Thank you so much for the incredible review. We treat everyone like family at ODS. We look forward to working with you again. See you soon.

    Reply created 19 Jan 2024
  • Review from

    Peter.Mallouh

    Rating: 5 out of 5
    Review left on 16 Aug 2023

    6” Eavestrough Replacement

    Mark and crew were very conscientious in completing my eavestrough work, they only use top notch quality materials. They cleaned up after the job was completed. Mark was on site the entire time ensuring everything went well. I would highly recommend them. Thank you again.

    Answer from pro:

    Thank you very much for this thoughtful review. It means a lot to all of us that you took the time to write this. We're so pleased we could help you. Thank you again. See you soon.

    Reply created 17 Aug 2023
  • Review from

    HomeOwner

    Rating: 5 out of 5
    Review left on 8 Aug 2023

    Very Responsive to our Needs

    Part of our down-pipe on the second story just fell off and we now had a hole in our eaves where it used to be attached. Our neighbour had just hired Ontario Downspout 3 weeks prior to replace his eaves system and I could see the quality of the work they did for him. I called and discussed the option to repair or replace our system. I got great advice on the pros and cons of each option and decided that our builder-grade system was on its last legs. Because we had a hole in our eaves, they scheduled us quickly to minimize damage due to the missing piece. I really appreciated the sense of urgency that they gave to our problem and it gave me great peace of mind. I was worried about the colour options and was pleasantly surprised to see all the colour choices. I found one that perfectly matched our metal roof. It looks like it was part of the original roof and it makes the house look more custom. I couldn't be happier with the end result. Neighbours have stopped to comment on the colour and how nice the new system looks. The new eaves and down-pipes are bigger than the old ones and are now properly positioned to direct the water from the house. It may not be the most exciting thing to get new eaves but the peace of mind that the water won't run into my basement is priceless. Thank You to the whole team at Ontario Downspout Service for your fast, excellent work.

    Answer from pro:

    Thank you so much for this extremely thoughtful review. It truly shows how mi h we care about our clients. We treat every client like family. It means the world to us. Thank you again and see you soon.

    Reply created 17 Aug 2023
  • Review from

    Adam Carr

    Rating: 5 out of 5
    Review left on 8 Jul 2023

    New fascia, soffits, eaves and downspouts installed

    I found Ontario Downspout Service Inc. through a simple google search, and it was a very positive experience. I couldn't be happier with their work. Harvey and Mark were very knowledgable and great to deal with. The crew was professional, polite, cleaned the job site completely and gave me a beautiful whole new gutter system that will help ventilate and protect my home from moisture. I am most appreciative of their work and the results. I am delighted I chose this company and would recommend them highly to anyone in need of a new fascia, soffits, eaves and downspouts installed to the highest standards.

    Answer from pro:

    Thank you so much for the incredible feedback. We pride ourselves on every job. We look forward to working with you again. We can't wait to help your friends and family. See you soon.

    Reply created 11 Jul 2023