Distinct Heating & Cooling

Rating: 5 out of 5

Distinct Heating & Cooling reviews (328)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 May 2015

    furnace and Air conditioning and duct work

    Expert in the heating and cooling industry! Furnace, air conditioning, humidifier and cleaned up the whole system so they work together well. On time, On Budget. Can't say enough good....

    Answer from pro:

    Hello Scott, Wow! Thank you very much. You stated in a few words what we strive to do for each of our customers! That's awesome! :) Enjoy your new system!

    Reply created 20 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 May 2015

    Air Conditioning

    I received 2 quotes for my new A/C and used the top 2 companies from this site to provide the quotes. Nate did a great job explaining how they would complete the install and informed me that his guys actually have valid education from Sait specific to A/C. Although not the cheapest, Nate earned my confidence. The job was done exactly as stated and the installers were on time and very professional. Nate returned to go over the system with me and I had a small problem with the Thermostat which was replaced immediately under warranty. I look forward to enjoying my A/C this summer - Thanks again guys, I will recommend you to others!

    Answer from pro:

    Hello Grant, Thank you! We are so pleased that you are happy with how your installation went. There are times when our installation prices are slightly higher than some of our competitors. However, your comment on our technicians having the experience and the academic background is one of the reasons we are confident that our customers receive the best possible product, installation and service in Calgary. Enjoy your A/C this summer! Lori

    Reply created 11 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 May 2015

    AC unit install

    Nate & his crew did a great job! Tricky install at our house. Very neat work & excellent clean up after. Can't wait for summer so we can use our new AC. Would recommend.

    Answer from pro:

    Hello Chris, We were very pleased with how the install went at your home. We did have to pay special attention to some parts of the installation process but the outcome was as we hoped it would be. Most of all, we are happy that you were satisfied with the equipment and our service. Thank you for your business & trust in our company. Enjoy your A/C this summer! Lori

    Reply created 6 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 May 2015

    Furnace and hot water tank replacement.

    Nate spent a lot of time covering all the details when he came to price the job. I was very impressed by his knowledge and that was the decider on Distinct getting the job. The guys showed up on time, were very courteous, professional and did a fantastic job in installing our new furnace and hot water tank. When the work was completed, all mess was cleaned up and all garbage removed. Nate gave an overview of the operation of the new system which gave time to ask questions. No money was exchanged until the work had been completed and we were totally satisfied with the work. I have no problem recommending Distinct to anyone. Great job guys and thank you so much.

    Answer from pro:

    Hello Jim, Thank you for the wonderful endorsement! You have articulated what we strive to do for all of our customers. We couldn't be happier with the results of the installation and your response is exactly what we aim for. It was such a pleasure to work in your home!

    Reply created 6 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Apr 2015

    New furnace, water heater, ducts

    I had 4 companies quote to replace the furnace and water tank. Nate was not the cheapest, but he was the most thorough. Nate pointed out some other items I would need to complete my renovation, offered to take care of them and the work was quoted in with the furnace repair. The furnace and water heater are working great, the installation was very well done, and the price was comparable. I am glad I took a chance on Nate and Team!

    Answer from pro:

    Hello Steve, Yes, there are certain situations when our quotes will be a little higher than some of our competitors. We feel that what separates us from some of them is our service during installation as well as follow-up care afterwards. It is also the quality of the products we use and our attention to the details. We are thankful that your experience included all those aspects of our business. Have a great summer! Lori

    Reply created 16 Apr 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Mar 2015

    Furnace Replacements

    We needed our furnaces replaced and chose Nate and his team for the job. Nate is very knowledgeable about the heating systems and we followed his advise and recommendations for the job. The crew was brilliant and did a professional and efficient job. We are very satisfied with Distinct Heating & Cooling for a job very well done.

    Answer from pro:

    Hello Eric, We were very pleased with how the install went at your home. Most of all, we are happy that you were satisfied with the equipment and our service. Thank you for business & trust in our company. Please call if you need anything. Lori

    Reply created 14 Mar 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Mar 2015

    Furnace Repair

    Nate and Distinct were recommended through third party and came through,repairing our furnace instead of pushing for a replacement like another company was trying to do. It was after normal business hours and he was very quick and efficient to get our heat up and running again. He explained everything in detail and I will be sure to pass on referrals when ever I can. If you want professional service and customer service you don't get from the bigger fish in the pond...try Distinct..

    Answer from pro:

    Hello Brent, There are many variables in making a decision of whether or not to replace or repair a furnace. Our goal is always what is best for the homeowner ~ and their pocket book. Giving you the right information to help you make the best decision possible for your situation is what we are there to do. We are so glad that we could help with repairing your existing furnace! Lori

    Reply created 14 Mar 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Feb 2015

    Furnance/Thermastat Work

    Nate did a great job explaining the process and the benefits to my upgrades. He was easy to deal with for changes which made me happy. The crew showed up on time and did a great job. At the end of it my wife commented that the staff were top shelf. I would recommend them to my neighbor and they also did a great job for them. I will keep on referring work to Distinct, that's for sure.

    Answer from pro:

    Hello Curt, Thank you for your wonderful review! Our goal is to ensure that our customers are happy with the entire process - from the initial quote to the finished product and cleanup. Knowing that we have a satisfied customer ~ we couldn't ask for anything more! Lori

    Reply created 13 Feb 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Jan 2015

    Furnace service

    Our furnace stopped working on a very cold night. Nate responded in a timely manner and quickly diagnosed the problem. I appreciated that he took the time to explain the problem and let me know what I could do to prevent it in the future. Scott D.

    Answer from pro:

    Hello Scott, It was a pleasure to help you out when your furnace stopped working on one of the coldest days of the year so far! Thanks for giving us a call and if you should need anything in the future, please don't hesitate to contact us. Lori

    Reply created 7 Jan 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Dec 2014

    Furnace Replacement

    Nate and his team did an amazing job. We were impressed by their punctuality and professionalism. Nate laid out the facts regarding our old furnace and what a new one would do for us and with no pressure, let us make the decision to go with the replacement. They were extremely particular about workmanship and tidiness - the work area was cleaner when they left than it was before they arrived

    Answer from pro:

    Hi Jerry. It was a pleasure to work in your home and give you the quality and service experience that you expect to receive from a business. Please call if you need anything. Lori

    Reply created 16 Dec 2014
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