Steam Dry Canada

Rating: 4.6 out of 5

Steam Dry Canada reviews (617)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jun 2017

    Throughout Carpet Cleaning

    Not only Steam Dry Canada was able to accommodate an appointment for me in less than 24 hours, but they sent their most amazing Tech (Shawn Garland) to take care of a Play-Doh stain that was driving me insane. He had the upstairs 4 rooms, the stairs, the master walk in closet and the aisle fully cleaned and looking brand new. I am the most grateful ever to Shawn for all the tips he shared with me and by the way my carpets look and smell now, I'm going to be more consequent in getting Shawn back in every year to refresh and rejuvenate my carpets same way they look today. Thank you Shawn.

    Answer from pro:

    Thanks Maria, We are fortunate to have a great team and great customers to service! Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future Steam Dry Customer Care

    Reply created 25 Jun 2017
  • Review from Customer of Steam Dry Canada
    Rating: 5 out of 5
    Review left on 16 Jun 2017

    Duck Cleaning

    Thanks to the whole team at Steam Dry Canada and the excellent work Darnell has put in at my place, I don't feel sick any more and feel like every breathe is cleaner. The whole process from booking this appointment to the price and final service was great. Darnell was very repectful and knowledgeable which made this whole duck cleaning process easy. I will spread the word to my friends about this and refer much more business. Thanks again, Tong

    Answer from pro:

    Thanks Tong, We are fortunate to have a great team and great customers to service! Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future Steam Dry Customer Care

    Reply created 25 Jun 2017
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 16 Jun 2017

    upholstery cleaning

    Couch looks worse than it did before I had it serviced It is full of water marks. A beautiful eight thousand dollar couch completely ruined. The company sent someone to resolve the issue. I was told that chances are redoing it could make it worse. This company in my opinion doesn't know what they are doing. Stay away.

    Answer from pro:

    Good afternoon Lorisa, I am very sorry to hear about your experience with the service that you had. I believe that there may have been a miscommunication. We are more then happy to come out and reclean your sofa at no additional charge.I can assure you that our technicians know what they are doing... actually, the technician that was at your home has several positive reviews on Home Stars. We would really appreciate the opportunity to come out and reclean your sofa at no additional charge. Please contact us directly at 1-604-945-0030 Thanks Steam Dry Customer Care

    Reply created 16 Jun 2017
  • Review from Customer of Steam Dry Canada
    Rating: 5 out of 5
    Review left on 13 Jun 2017

    Ducks

    Darnell was went above and beyond expectations, and was professional through the entire process. I have had hundreds of cleaners over the years but I'm am extremely satisfied with his efforts and help beyond all other technicians I have seen. If he can train more like himself the industry would have a much better name. Peter

    Answer from pro:

    Thanks Peter, We are fortunate to have a great team and great customers to service! Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future Steam Dry Customer Care

    Reply created 13 Jun 2017
  • Review from Customer of Steam Dry Canada
    Rating: 5 out of 5
    Review left on 9 Jun 2017

    Shawn Garland does an amazing job

    Shawn G. does an amazing job & we ask for him especially. A problem arose when your company did not honor our request & tried to send another technician, bad news! Thankfully Shawn came to save the day!! Thanks Shawn!

    Answer from pro:

    Thanks, We are fortunate to have a great team and great customers to service! Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future Steam Dry Customer Care

    Reply created 12 Jun 2017
  • Review from Customer of Steam Dry Canada
    Rating: 5 out of 5
    Review left on 9 Jun 2017

    Cleaning a House with a Dog

    Job was just excellent! ... ask for Shawn ... knows carpets, stains and how to fix them ... a thorough professional! Did two floors and staircases ... you wouldn't know that our carpet is 20 years old

    Answer from pro:

    Thanks, We are fortunate to have a great team and great customers to service! Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future Steam Dry Customer Care

    Reply created 12 Jun 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Jun 2017

    Carpet cleaning

    The service was great!Fast and friendly service ,my carpets look great.They explained the process of there work and I will refer anybody I know to them.I will never use any other company again.

    Answer from pro:

    Thanks Kathy, We are fortunate to have a great team and great customers to service! Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future Steam Dry Customer Care

    Reply created 2 Jun 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 May 2017

    Carpet cleaning

    Douglas was prompt, efficient and pleasant. He did a fantastic job on our carpets and I would recommend him for any carpet cleaning services. First class from start to finish. We had a coupon but I would pay full price in future as well as the job was done professionally and the results are great!

    Answer from pro:

    Thanks Shauna, We are fortunate to have a great team and great customers to service! Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future Steam Dry Customer Care

    Reply created 18 May 2017
  • Review from Customer of Steam Dry Canada
    Rating: 5 out of 5
    Review left on 17 May 2017

    furnace duct cleaning

    Brad was the technician working through Home Depot services. Very personable and knowledgable regarding his business. Explained what he was was going to do and had the job complete in 1+30 hours. That is approximately 2 hours less than quoted by Coit and as a result of more efficient equipment, my cost was 1/2 of what it would have been with the competition.

    Answer from pro:

    Thanks, We are fortunate to have a great team and great customers to service! Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future Steam Dry Customer Care

    Reply created 17 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 May 2017

    Carpet Cleaning

    Juan Aracena did a fantastic job on my cream colored carpets. Best job out of the last 3 carpet cleaning companies I've used. Juan was friendly and efficient and offered advice on stain removal. I will use Steam Dry Canada again, and I will definitely ask for Juan!

    Answer from pro:

    Thanks Milena, We are fortunate to have a great team and great customers to service! Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future Steam Dry Customer Care

    Reply created 8 May 2017
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