I look for 3 things when looking for good tradesman - friendliness, quality of work and honesty. Cody returned my call within minutes at 8pm at night and booked me in for service early next day. He was punctual and personable when he showed up. He figured out the problem immediately and came back within a couple of hours with a replacement tank. He was clean, efficient and got the job done at a fair price. I was so happy I booked him to come back to service my furnace in a couple of days. Again, he was punctual, personable and efficient at getting the job done. He is very knowledgeable and passionate about what he does. He will be my go-to plumber from now on.