GreenFox Windows & Doors

Rating: 4.8 out of 5

GreenFox Windows & Doors reviews (776)

  • Review from Rachel Foley
    Rating: 0 out of 5
    Review left on 15 Nov 2021

    Poor customer service

    Our windows are fine but our door installation has been a disaster. First it took over 6 months to arrive, when we finally got an install date no one showed up. We wasted our entire afternoon waiting for a no-show without even the respect of a phone call. The company never called to apologize, apparently rebooked us in for another date (that does not work for us) without even asking. I am continually calling them and no one ever gets back to me. As of writing this I am still waiting on a reply. This company is fine as long as absolutely nothing goes wrong. If you have any issues or actually need to talk to anyone during the process, they will be useless. We will definately be going to another window provider for the rest of our house.

    Answer from pro:

    Hello Rachel. We really sorry the things did not go as expected and we will be looking into it to see what went wrong. The six month for delivery is very fast these days, unfortunately due to Covid19 every industry been effected and for custom doors it could take up to twelve month now and much more money. Customer satisfaction is our priority and we working hard to make sure everyone is taken care of. We apologize for any inconvenience.

    Reply created 21 Nov 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Nov 2021

    Windows

    The staff did come within the time told to me when I let them in they were very polite they started work right away and got done pretty quickly

    Answer from pro:

    Thank you very much for your great review. It means a lot to us to know you are happy customer.

    Reply created 21 Nov 2021
  • Review from Customer of GreenFox Windows & Doors
    Rating: 5 out of 5
    Review left on 9 Nov 2021

    Window replacement

    Great product .Install crew were very respectful of property. Kept work areas very clean all deris removed from site .

    Answer from pro:

    Thank you for your business and feedback. It means a lot to us.

    Reply created 14 Nov 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Oct 2021

    Window replacement

    Very professional. Took pride in the work and very fast. Went all day with barely any breaks. I'm very happy with the outcome and product.

    Answer from pro:

    Thank you very much for your feedback. It's very important for us to know you like what we do.

    Reply created 28 Oct 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Sep 2021

    Window replacement

    Pleased with process from arranging quote, salesperson interaction and installers work and professionalism along with project done on timely basis as promised!

    Answer from pro:

    Thank you, Doug. We appreciate your business and will be there for you if you need any service.

    Reply created 27 Sep 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Sep 2021

    New window purchase & install

    Competitive pricing, showed up as scheduled, installation was professionally done. Time will tell on long term quality but initial impression is very good.

    Answer from pro:

    Thank you for your business and great feedback. Please let us know if you need any service.

    Reply created 27 Sep 2021
  • Review from Customer of GreenFox Windows & Doors
    Rating: 5 out of 5
    Review left on 16 Sep 2021

    Happy with the job done

    Good sales team, great installation team, competitive pricing. Overall very happy with the overall experience

    Answer from pro:

    Thank you for your business and kind words. We really appreciate it.

    Reply created 17 Sep 2021
  • Review from Customer of GreenFox Windows & Doors
    Rating: 5 out of 5
    Review left on 12 Sep 2021

    GREAT windows and door installed

    Waited a long time to get them installed but now that they are here - I LOVE them.

    Answer from pro:

    Thank you very much for your great review. We are glad to see you are happy with the choice you made.

    Reply created 15 Sep 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Sep 2021

    Reasonable price, good work

    In all, we got ten windows. One in the dining room, two in our office/computer room, three large awning windows in the living room, three large windows in the family room (two of those with awning openings), and a bedroom window. The price was reasonable and the installers were able to get the installation done during one trip to the house. It was a bit of time between ordering the windows and installation but that was not unexpected as they did give us a rather large time frame for deliveryand installation.

    Answer from pro:

    Thank you Lisa for your business and great feedback. We really appreciate it. We will always be there for you if you need any service done.

    Reply created 8 Sep 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Aug 2021

    6 Windows Replace

    Fast, efficient, clean and the windows are of excellent quality. Highly recommend this company. 2 guys showed up and replaced 6 windows in 6 hours, one of those being a very large window. I was so impressed by their cleanliness and friendliness but most of all the quality of product and workmanship of the installers.

    Answer from pro:

    Thank you for your business and kind words. It means a lot to us.

    Reply created 3 Sep 2021
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