GreenFox Windows & Doors

Rating: 4.8 out of 5

GreenFox Windows & Doors reviews (776)

  • Review from Catriona MacAuley
    Rating: 5 out of 5
    Review left on 2 Dec 2020

    window and door replacement

    Green Fox did great work. They listened and were able to provide samples and provided different options where necessary when quoting the job. The installers were great. They cleaned as they went. They were fast and friendly while working. We would recommend them to anyone looking to replace their windows and doors. with thanks.

    Answer from pro:

    Thank you for your business and kind words, Catriona. Merry Christmas and Happy New Year to you and your family!

    Reply created 3 Dec 2020
  • Review from Satisfied customer
    Rating: 5 out of 5
    Review left on 1 Dec 2020

    New windows

    Happy with the price quote, well below competitors. Windows arrived as scheduled. Installers did an excellent job. Left job site very clean.

    Answer from pro:

    Thank you for your great feedback and trust with your project. Merry Christmas and Happy New Year to you and your family!

    Reply created 3 Dec 2020
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 25 Nov 2020

    Dining room window

    I was disappointed for I specifically asked the person who came to measure the window if my cellular blind would fit the new window frame , he assured me it would. After the installers left we went to put up the blind but it did not fit so we have to put out another $100.00 to get it cut to fit the new frame.

    Answer from pro:

    Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. We are so sorry that your experience with us fell short of expectations. We will look into it shortly.

    Reply created 27 Nov 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Nov 2020

    Exceptional service

    From quote to install Greenfox Windows and Doors made this a seamless process. At the outset they outshone the competition dramatically by taking the time to produce not one but three quotes. The salesman clearly spent extra effort getting to know our family in order to produce alternate configurations that might better suite our needs. An install date was forecasted with the initial quote and we had the job completed exactly as promised. The instslation technicians were polite, efficient and knowledgeable. Install was completed within the timeline promised.

    Answer from pro:

    Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. We are glad we were able to meet your expectations!

    Reply created 20 Nov 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Nov 2020

    Windows

    The customer service was great! Everything from getting the quote and measurements up to installation were done to our satisfaction.

    Answer from pro:

    Thank you for your business and support.

    Reply created 5 Nov 2020
  • Review from Customer of GreenFox Windows & Doors
    Rating: 4 out of 5
    Review left on 3 Nov 2020

    new windows

    Very satisfied with the original quote. Delivery time was given as 6- 8 weeks. Received windows 12 weeks after placing order. Very satisfied wirth the installers and the work that they did.

    Answer from pro:

    We would like to apologize for the delay with your project. Unfortunately, this year is like never before. Because of Covid 19, some of our partners had to stop and production and we were finding this out only after a day or two and could not control it. Now everything seems to be back to normal and we hope will stay this way. Thank you for your business and understanding. We really appreciate it.

    Reply created 10 Nov 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Oct 2020

    Windows

    GreenFox Replaced 6 windows, with a lot of work required for the largest window - in a snow storm yet. Very happy - will be a repeat customer for more windows next year.

    Answer from pro:

    Thank you very much for your business and support. We really appreciate it.

    Reply created 27 Oct 2020
  • Review from Customer of GreenFox Windows & Doors
    Rating: 5 out of 5
    Review left on 20 Oct 2020

    Windows

    Great experience. Sales person was knowledgeable, understood competitive market, explained differences in windows. Only one of 5 sellers I contacted who followed up with a phone call and offered a price match. Installation went smoothly with competent, professional and friendly guys.

    Answer from pro:

    Thank you very much for your business and kind words. We really appreciate it.

    Reply created 22 Oct 2020
  • Review from Customer of GreenFox Windows & Doors
    Rating: 5 out of 5
    Review left on 14 Oct 2020

    Front Door Replacement

    Green Fox was recommended by a family member and they did not disappoint. Alex took time to understand my needs and have a clear vision on what to expect. The staff in the office were diligent to contact me on status changes and the install crew was respectful of my time and home. Can’t wait for them to continue on my next projects.

    Answer from pro:

    Thank you for your business and kind words. We really appreciate it.

    Reply created 15 Oct 2020
  • Review from Customer of GreenFox Windows & Doors
    Rating: 5 out of 5
    Review left on 9 Oct 2020

    Window replacement

    Green Fox was extremely professional. From the initial taking of measurements to the installation of the window was done with attention to being exact. The installers were very polite and pleasant. Excellent company!

    Answer from pro:

    Thank you for your business and kind words.

    Reply created 13 Oct 2020
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