Ultimate Home Services

Rating: 5 out of 5

Ultimate Home Services reviews (118)

  • Review from HomeStars user from Toronto
    Rating: 5 out of 5
    Review left on 6 Feb 2026
    Repair or maintain roof or gutter: Clear snow from roof due to melt...
    Seemed a bit expen$ive for how long this took, but they responded quickly and cleared the ice and snow thoroughly from the roof. Communications was also really good.

    Answer from pro:

    Hello, Thank you for your feedback, we really appreciate you taking the time to share your experience. I'm glad to hear you were happy overall. I completely understand your concern regarding pricing, and I'd like to provide some transparency on how we arrive at that number. Although the work on-site was completed efficiently, the total scope includes travel time, labor and operating costs. In this case, the job involved approximately one hour of travel each way, along with setup and safe removal of snow and ice from the roof. For this service, there were two team members on-site, along with two vehicles. When factoring in labour time (including travel), fuel, insurance, equipment, and general operating costs, the margin on this type of work is actually quite modest. That said, we’re always working to improve efficiency and keep costs as fair as possible, and we truly value feedback like yours. Thank you for your business and for sharing your thoughts. Jason Ultimate Home Services

    Reply created 20 Apr 2026
  • Review from HomeStars user from Whitby
    Rating: 5 out of 5
    Review left on 21 Sep 2025

    Answer from pro:

    Thank you for the 5-star review — we really appreciate it. It was a pleasure working with you, and we’re glad we could help. We’re always here if you need anything down the road.

    Reply created 20 Apr 2026
  • Review from HomeStars user from Bradford
    Rating: 5 out of 5
    Review left on 22 Aug 2025
    Repair or maintain roof or gutter: Repairs; Pitched roof
    I needed a quick roof repair and Jason squeezed me into his schedule and was able to help get repair done in 30 mins. He was great to deal with the whole time. Job well done, great service, and reasonable price.

    Answer from pro:

    Thank you for the great review — we really appreciate it. I’m glad we were able to fit you in quickly and get the repair taken care of right away. It was a pleasure working with you, and don’t hesitate to reach out if you ever need anything in the future. Jason Esmail Ultimate Home Services

    Reply created 20 Apr 2026
  • Review from HomeStars User, Maple
    Rating: 5 out of 5
    Review left on 7 Jul 2025
    Repair or maintain roof or gutter: Repairs; Pitched roof
    I got a speedy roof repair done by Jason. Professional, polite, caring approach adhering to every single request that I made. Of Course, only time would tell the full story, but I strongly believe that the repaired patch will hold for as long as needed.

    Answer from pro:

    Thank you for the thoughtful review, I really appreciate it. I’m glad we were able to get your repair done quickly and that you felt well taken care of throughout the process. We always aim to address every detail and complete repairs properly so they hold up long-term. If you ever have any questions or need anything down the road, don’t hesitate to reach out Jason Esmail Ultimate Home Services

    Reply created 20 Apr 2026
  • Review from HomeStars user from Woodbridge
    Rating: 5 out of 5
    Review left on 9 May 2025

    Answer from pro:

    Appreciate you highlighting your experience with us Jason Esmail Ultimate Home Services

    Reply created 20 Apr 2026
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Aug 2024

    Incredible Team

    I had been debating getting a new roof since I moved in two years ago. During that time I had many quotes from varies companies. As I have no experience with roofs myself, I was lost to what the cost would get me. Jason was the first person to break everything down clearly and work within my needs and budget. I cannot express the gratitude for his patience and ability to resolve my home issues promptly and most importantly, efficiently. His team consisted of the most well mannered kind humans who not only got the work done impeccably but found a resolution immediately for any unforeseen issues. I cannot stress enough how I would use Ultimate Home Services for every home I live in as well as every home my family and friends live in! 12 out of 10 customer service and 20 out of 10 workmanship!

    Answer from pro:

    Hello I really appreciate your thoughtful review! I'm glad we could help make the process easier for you and provide the clarity you needed when deciding on your roof. Working within our clients’ needs and budgets is always a top priority, so it’s great to hear that our approach worked for you. It’s also fantastic to know the team left such a positive impression—they truly take pride in their work and ensuring everything goes smoothly. Your support means a lot to us, and we’re here for any future projects you, your family, or friends may have! Best regards, Jason Esmail

    Reply created 16 Sep 2024
  • Review from Mark Huisman
    Rating: 5 out of 5
    Review left on 14 Aug 2024

    Leak into our home

    Jason was very professional and prompt with his communication . He understood the problem immediately and actually showed up when he said he would. Jason climbed up on our roof, identified the problem where our leak was occurring and was able to fix the issue on the spot. Jason was very impressive and would highly recommend him!

    Answer from pro:

    Hey Mark Thank you so much for your kind words! It was a pleasure helping out, and I’m glad we were able to resolve the leak quickly for you. Clear communication and timely service are always my priorities, so I’m happy to hear that I met your expectations. If you ever have any other issues, don’t hesitate to reach out. I really appreciate your recommendation! Best regards, Jason Esmail

    Reply created 16 Sep 2024
  • Review from Ed O'Donohoe
    Rating: 5 out of 5
    Review left on 17 May 2024

    ROOFING

    Came on time. Did a great job on my roof. Reasonable price. Everything was cleaned up after the job. I would use them again.

    Answer from pro:

    Hi Ed Thank you for the awesome review! We’re thrilled you’re happy with our work and found our pricing fair. If you ever need us again, just give us a shout. Thanks for your support! Best Regards Jason Esmail

    Reply created 16 Sep 2024