Eco Comfort Insulation & Contracting reviews (821)

I need to start this review with a cautionary tale. I've had great success finding service companies through HomeStars. So much so that when I decided to have the insulation in my attic upgraded, I got lazy and went with the first company I found that had a good rating. The company I went with is one that claims to be the official insulation contractor for two of Canada's most well known TV "celebrity handymen" . I had an uneasy feeling from day one when the estimate I received was way, way above what I was expecting. When I questioned the estimate, the salesman said the best way I could save some money was reducing the insulation amount to R40 (from R50). That would apparently save me 10%. I was left with a hand-written proposal with scratched out numbers and not even a final total indicated (i.e.: I guess I was supposed to do the math myself, and trust that the guy back at the office would come to the same amount). Despite numerous requests for an official email detailing the work and prices we had agreed on, the handwritten proposal was all I was ever provided. We had agreed on a date for the work to be completed, and I had arranged to stay home from work. That morning I got a call from one of the workers who was on the road saying that the guy who was to do the prep work prior to the insulation being blown in was sick, and they didn't have anyone else to do it! The day was wasted, and unbelievably, I never heard back from their office to apologize or to set up another appointment. Now to contrast that terrible experience with the fantastic experience I had with EcoComfort: Wojtek arrived precisely on time to provide me with an estimate, was polite and efficient, and within minutes I had an itemized email detailing all of the work to be completed and the final price. He identified important considerations that the other company hadn't even noted and wouldn't have addressed. On the day the work was to be completed, again they arrived precisely on time. The two guys introduced themselves with a handshake, were very polite and professional. They did the job thoroughly, and efficiently, and were careful - drop cloths on the floors everywhere to ensure there was no mess. When they were finished, they walked me through all the work so I could be sure it was done to my satisfaction. When the work was finished and they had packed up, you would never have known they had been there. Everything was spotless. Their prices are very reasonable - the amount of insulation added was to achieve an R60 rating (the previous company was going to only do R40), insulated and weatherstripped the access hatches to the attic, installed insulated exhaust ducts and roof vents for two bathroom fans, and added fibreglass insulation to the skylight where there was nothing before. Again, much of this work hadn't even been identified by the other company I dealt with, and their estimate had been much higher! I am super impressed with EcoComfort, from their customer service to the actual work, everything was flawless and professional.

My neighbours across the street gave a great recommendation about the work that EcoComfort did removing their old attic insulation and replacing it with new, so I decided it was time to do the same, and went with EcoComfort. Very glad that I did. I really liked the two guys that did the work. They were very friendly, helpful, respectful, and very good at their jobs. They kept me updated as the day went on, and gave me some helpful tips along the way. And the house is already way more comfortable! I would highly recommend EcoComfort to anyone.

We would highly recommend EcoComfort Insulation (Wojtek and team). They were on schedule as promised, courteous, very professional, and competitively priced in the market. Nice to see a company with great ethics and who still has pride in their work!

I was recommended to EcoComfort for roof insulation by a friend and was also very impressed with previous reviews on Homestars. We were not disappointed I found Wojtek and his team very professional when providing a quote, installation and follow up. Everyone was on time and cleaned any mess up. I would definitely recommend them to others.

One hundred and ten percent happy. Excellent work ethic, clean, and very efficient with removal of the old insulation and installing the new. There is a marked difference as the house is so much cozier now. Thank you gentlemen, a very happy customer!!!

Everyone was quick, clean, friendly, and professional. EcoComfort was recommended to me by a family member and I was really happy for the referral! Tom and his coworker did a brilliant job of cleaning up the old attic space and filling it with new insulation. All of the adjoining rooms feel warmer and I know it's really made my home a lot more efficient. Thanks!

Mike and Carlo showed up on time, prepared the site and did an excellent job. During the job progress I went up to the attic multiple times and checked on the quality of job, which was perfect. They even change the old style Styrofoam on the back of the attic latch with 12" or 18" fiber glass, which i was not expecting. I have 4 inaccessible roofs, they measured and charged based on actual job, not based on wall to wall dimensions, which some others charges.

We had the issue with the temperature in the room above the garage and, lately, we noticed the difference between the ground and upper floor so we decided to do something about it. After considering several companies Woitek's estimate seemed most complete. The work was done fairly fast and Tom and Patrick were very professional in all aspects of the job. We noticed the difference right away, especially in the room above the garage. It used to be 4-5 degrees and now it's almost the same as in the rest of the upper floor. We would highly recommend EcoComfort for any insulation work.

We had moved into the house a year ago with lots of renos to do. We finally got around to ensuring the attic was good, but it wasn't. Old 1987 fiberglass insulation up there along with rodent activity over the years. Wotjec from EcoComfort bid on the job along with many others some of whom like Great Northern didn't even bother to show up which was the 2nd time in 2 years they had done that. The guys from Eco showed up on time to begin the removal of the old insulation and blow in new Cellulose insulation and cleaned up thoroughly after the jobs was completed blowing in better than R50. Tom and Patrick who were great !! friendly informative professionals who did an outstanding job. They kept me informed along the way, They suggested I take pictures of the progress and even fixed some things on the roof and inside the attic they had noticed. They installed more baffles for better air flow and removed all of the old insulation. They installed a Turbine on the roof for additional air flow and roof protection. I rate them 10 due to their attention to detail, their professionalism and the quality work they have done for us. I would HIGHLY recommend EcoComfort for all of your insulation requirements and needs. Thank You Guys EXCELLENT JOB !! I'm sure my hydro, heating bills will be reduced greatly !!

My home inspector identified that there was: - a bit of mould on my roof sheathing - some of my soffits were blocked up - indication that there was some vermin activity in the attic He recommended that I install some baffles installed and improve the insulation. I decided to get this done and came across EcoComfort in the Home Stars website. Wojtek quickly answered my inquiry that I entered in the company's website. He personally came over and identified EXACTLY the same things as the home inspector. Originally, I was going to just get an insulation top-up and have baffles installed, but he suggested that I should also remove the old fiberglass insulation and disinfect the attic. He didn't pressure me to do this and left this as an option, but I decided to have it done properly. The two gentlemen that completed the work were very courteous and professional. They prompted me to take a look at the attic each time they finished a stage of the work - I appreciate that a lot. Also, Tom (one of the workers) had pointed out to me that they inadvertently made some scratches on my door frame and he repainted it for me. I am glad that they proactively pointed this out and fixed it for me. Finally, they also repainted my attic hatch frame - the paint was a bit faded prior. Overall, I'm very impressed with their job. They definitely deserve this perfect 10 rating!