First Class Fencing

Rating: 4.7 out of 5

First Class Fencing reviews (101)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 May 2019

    Fortress style fence.

    We were pleased with all aspects of the fence work starting with a thorough and understandable cost quotation.Mark and Cath were diligent and professional in completing the project work in a timely and competent manner.

    Answer from pro:

    Hey Stewart! Very glad to here you had a pleasant experience from start to finish, that's our goal each and everyday. We hope that you enjoy your new fence. :) Feel free to give us a call if you ever need anything! -First Class Fencing

    Reply created 9 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Apr 2019

    New Fence

    We had a shared fence that needed to be replaced. posts were rotting and fence was being held up by sheer luck. We contacted First choice and had Henry come out and give us a quote, which fit into our budget and was for a fence that would withstand the test of time! Cam and his crew came out and did an amazing job. wrapping it up in less than 2 days, which was pretty amazing as they had to get through bed rock to dig the post holes out. We are very happy with our new fence and it looks amazing! The follow up service and the attention to details and customer satisfaction is top notch. I would not hesitate to refer anyone thinking of a new fence to use these folks! Thank you all for the care and help you provided, it was outstanding. We will be using you all again soon! :)

    Answer from pro:

    Thanks for your feedback and we are glad to hear you had a pleasant experience. If we were to give a review for you as a customer we would also give a 10/10, it was a real pleasure working with you. We look forward to helping you again in the near future, don't hesitate to give us a call. -First Class Fencing

    Reply created 1 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Feb 2019

    Quality work. On time and on budget

    We have used these guys for a number of projects now. Not only have I recommended them to other clients, I will be using them again the next chance I get. Best bang for my buck in the fencing world.

    Answer from pro:

    Hey Jesse, Thank you very much for the kind words and it has been equally rewarding working with you over the last year. Look forward to further building our relationship and helping you and your clients with our services. Don't hesitate to give us a call anytime! -First Class Fencing

    Reply created 11 Feb 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Dec 2018

    Fence and gate

    First Class Fencing saved the day. I had hired another local who took my deposit and skipped town. First Class to the rescue. Ryan came by, gave me an estimate, had materials delivered and Bruce built an excellent fence. Tyler checked on the progress of the project. Finished product is beautiful, fence, gate and a bit of landscaping. Very very happy. Highly recommend First Class Fencing.

    Answer from pro:

    Hi Beverly, Thank you very much for the kind words and we are glad we could save the day! It was a real pleasure working with you and please do not hesitate to give us a call if you ever need anything. Thanks! -First Class Fencing

    Reply created 7 Feb 2019
  • Review from Customer of First Class Fencing
    Rating: 5 out of 5
    Review left on 21 Oct 2018

    Construction of new fence

    I am very pleased with the great work conducted by First Class Fencing - the fence looks great and well constructed. All personnel are very knowledgeable, professional, friendly to work with and client focused - from the start of quote to the end of project. Fencing recommendations were well appreciated. Thank you for the great job.

    Answer from pro:

    Hi, Glad we could make such an impact and it was a pleasure working with you! Thanks for the kind words and you are very welcome. - First Class Fencing

    Reply created 25 Oct 2018
  • Review from HomeOwner
    Rating: 2 out of 5
    Review left on 5 Oct 2018

    Okay Fence, Bad Warranty

    I got a new fence constructed in early June of this year. At the end of June, I noticed that the 2x4 that the gate latch was screwed to had split, and the latch had fallen out. I requested a repair in June, then July, then finally August, but nobody ever came out. It's now October and my gate is still tied shut with rope.

    Answer from pro:

    Hi Karen, My name is Tyler and I am the General Manager here at First Class Fencing. This letter is regarding your gate latch that has fallen off. Before even attempting to explain the reasons leading to this unintended mistake, I would like to sincerely apologize to you for any inconvenience this may have caused. At First Class Fencing, customer satisfaction and warranty is something that we take very seriously and would never compromise under any circumstances. Unfortunately, sometimes mistakes happen but a satisfactory solution is always in place and preventable measures are introduced. After a thorough review of your case, I’m not sure why this issue wasn’t addressed but I know this is clearly a mistake from our side and we take full responsibility for it. In our attempt to serve you better and retain you as one of our valuable customers, we would like to have someone come out immediately to discuss and fix the latch that has fallen off. I hope you find these actions satisfactory and up to your expectations, it's the least we can do. To arrange a time please contact me directly: tyler@firstclassfencing.ca We take this opportunity to thank you for your feedback which allows us to serve you and other customers better. -First Class Fencing

    Reply created 11 Oct 2018
  • Review from Diane Deagle
    Rating: 5 out of 5
    Review left on 4 Jul 2018

    New Fence

    I look at my yard and think it needs work, but man is that fence nice! We found First Class thru the home show and I am very glad we did. They live up to their name and beyond. This was our first major reno and they were patient with all my questions and walked us thru the process. The crew was awesome, friendly and accommodating. They did the job in the time slotted and cleaned up so well we never knew they were there. My neighbors on both sides were impressed once the fence started to go up and requested info, so I hope they book with you! My back gate had a mind of its own so the guys had to come back and make adjustments but it is now great! They definitely are tops for both customer service and workmanship. No need to look further! Love my new fence!!! Dana and Diane

    Answer from pro:

    Hi Dana & Diane, We are very glad to hear about your experience and thank you for the feedback. Feedback like yours is what we all aim for as a team and is the reason we do this. We look forwad to helping the nieghbours and thanks again for choosing First Class Fencing! :) -First Class Fencing

    Reply created 4 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Jun 2018

    Chain Link Fence Extension

    We are very satisfied with Tyler and his crew. They are great, professional and friendly people. Our project was completed on a high note and much faster than we expected. We highly recommend First Class Fencing!

    Answer from pro:

    Thanks Tatyana, it was a pleasure working with you! Let us know if you ever need other fence work and we'll be glad to help. - First Class Fencing

    Reply created 4 Jul 2018
  • Review from Cindy J
    Rating: 5 out of 5
    Review left on 10 Jun 2018

    Fence

    Although there was a bit of scheduling miscommunication at the beginning, once the project was underway, the work was carried out efficiently and with professionalism. There was definitely attention to detail starting with the demolition of the old fence right throu to the installation of the new fence. We appreciated the gate handles being installed that apparently were not part of the original scope of work. We love our new fence! It looks fantastic!

    Answer from pro:

    Hey Cindy, Thanks for the comments. You were awesome to work with and glad we could get everything sorted out with the neighbours. Henry says hi all the way from the UK. -First Class Fencing

    Reply created 13 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Jun 2018

    Fence

    We are very satisfied with our new fence.Work meets our expectation.Mckeehan and Jacqueline did a great job-thank you both!

    Answer from pro:

    Hey Merly, thanks for the kind words and glad we could help you and your neighbours with a stunning new fence! Don't hesitate to give us a call if you every need anything. -First Class Fencing

    Reply created 4 Jun 2018