Whitby Garage Doors Ltd.
Whitby Garage Doors Ltd. reviews (455)
Review from HomeOwner Review left on 3 Aug 2015Rating: 5 out of 5Great quality service from estimate through to installation. Very pleased all round. Timelines we were given were honoured. Kept all their appointments. Met all our expectations. Great variety to chose from. Definitely would recommend to others.Review from HomeOwner HomeOwner
Review left on 30 Jul 2015Rating: 5 out of 5Garage Door Repairs
Wow! Broken garage door cables and new whisper quiet door opener all installed within 24 hrs. after contacting Brandon. It would have been even sooner, but we decided on the door opener after the cables had been repaired. Jarod was great and very knowledgeable. Even I understood his explanation of all the technology features!Review from HomeOwner HomeOwner
Review left on 27 Jul 2015Rating: 5 out of 5garage doors
Brandon was very informative and gave us a very good estimate we felt very confident they would do a great and they did not disappoint. They were quick clean and did a great job we are very happy with our new garage doors Thanks guysReview from HomeOwner HomeOwner
Review left on 27 Jul 2015Rating: 5 out of 5New Garage Door
Very happy with the service from start to finish! Brandon was friendly, helpful, and professional. He took the time to explain everything clearly and also provided us with a sample of the door so we could take care of painting the garage trim prior to the install. Didn't feel sales pressure at all. Price was very competitive. Installer (sorry, can't remember his name) was also friendly and professional. The new door looks fantastic! I would highly recommend using Whitby Garage Doors!Review from HomeOwner HomeOwner
Review left on 24 Jul 2015Rating: 5 out of 5New garage door
We've been looking for a reliable company with reasonable rates. Homestars helped us find this company. Brandon at Whitby Garage Doors was professional, courteous and the job was completed when he said it would be. We love our new garage! Thanks Brandon and Jarrod!Review from HomeOwner HomeOwner
Review left on 23 Jul 2015Rating: 5 out of 5New Garage Doors
Very, very happy with their service. Brandon was patient and took the time to explain all options. The quote he provided included all necessary information including references to the brochures so even a few weeks after receiving the quote, I knew which price matched up with which product (not all companies do this and it can be hard remembering what the salesperson said). The doors look amazing. A great company to deal with, very professional. I would highly recommend them.Review from HomeOwner HomeOwner
Review left on 16 Jul 2015Rating: 5 out of 5Double Garage door Replacement
I contacted several garage door places before finding Whitby garage doors. All the other companies I contacted just threw out a price over the phone without even coming to our house. I contacted Whitby Garage Doors and spoke Brandon. Brandon said he would come by and take a look at the door in about an hour. he was there in 1/2 an hour with plenty of samples and options to choose from. after explaining the quality differences between all the available doors and making a few recommendations Brandon left me with a quote to review. I chose a door and emailed him that night and the door was on order the next day. after just 1 one week (a lot earlier than expected) the door had arrived and Brandon had an opening to install the next day. the Installer Jared came out to replace the door and once complete he took the time to show me every thing he had and replaced and gave a few tips on regular maintenance. OVERALL - customer service, professionalism, knowledge, quality of product, and installation was excellent!!! would definitely recommend to others and use again in the future. Thanks again Brandon and Jared! the door looks Great.Answer from pro:
Hi Scott We are happy to hear you love your new door and you had a great experience with us. We try our best to make replacing your garage door as stress free as possible. It should never feel like a complicated process. We really appreciate your business and thanks for the review, Brandon and Jared WGD
Reply created 17 Jul 2015Review from HomeOwner HomeOwner
Review left on 8 Jul 2015Rating: 5 out of 5Garage Door Repair
I needed a replacement back-up battery for one of my two garage door units. I called WGD and talked to Brandon who said he could come by within 45 minutes. It was actually about half an hour and within the next 15 he had found the correct battery in his truck and done the replacement for me ... all with a smile and a cheery, helpful attitude! I will certainly be recommending him, and calling him the next time I need any service on my garage doors. Thank you, Brandon!!Answer from pro:
Thanks very much Pat for taking the time to write a review. We love what we do, and I'm happy we were able fix your issue and get you back to the rest of your busy day. Anytime you need garage door advise don't hesitate to give us a call. Thanks, Brandon and WGD team.
Reply created 8 Jul 2015Review from HomeOwner HomeOwner
Review left on 8 Jul 2015Rating: 5 out of 5Garage Door Upgrade
We needed to replace our rotted wood garage doors and Whitby Garage Doors came to the rescue. We looked at several alternatives, and settled on Brandon and team given his consultative approach. We settled on Haas doors since they had a recessed panel door. It was slightly more expensive, but with the upgraded hardware and springs, well worth it to us. Job was done well by Jared and he left a clean work space. He was friendly and very helpful explaining how to use our new mounted garage door opener and how to program it. This opener handles both doors! Would recommend. Thanks Guys! Neil AndersonAnswer from pro:
Hi Neil, Thanks for the review and choosing Whitby Garage Doors to do your project. The Haas doors you decided on look great. It is nice to be able to create a different look than anybody else on your street and set your home apart. Thanks again, Brandon and Jared WGD
Reply created 9 Jul 2015Review from M Cole M Cole
Review left on 6 Jun 2015Rating: 5 out of 5Garage Door
We also met Brandon at the Whitby Home Show and had him come to the house to give us a written estimate. Jarod installed our beautiful new door about three weeks later; cleaned up and took away all evidence of our old ugly wooden door. All I can say is excellent service, professional and friendly, the easiest transaction ever! Would highly recommend. Thanks again guys!Answer from pro:
Jared and I are happy you love your new door. It made quite a transformation to your house. We try our best to make your buying experience as stree free and easy going as possible. We appreciate you taking the time out of your day to write a review. Thanks for your business, Whitby Garage Door Team
Reply created 8 Jun 2015