Repair Care

Rating: 4.6 out of 5

Repair Care reviews (506)

  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 15 Jul 2018

    good service

    I was satisfied with the work done. Price was what was quoted and the gentleman showed up on time. No problem recommending to friends and family . Thank you very much

    Answer from pro:

    Thank you for your review and letting us know about your experience with our company Ronnie James. We are pleased to know that you are satisfied with the service we provided and that you would recommend us to your family and friends. We are a company that holds our technicians and office staff accountable for providing top quality service that is a cut above the rest. At RepairCare we strive to be fair, professional and ethical at all times. Customer service is at the forefront of all we do. One of the ways in which we do that is our flat fee. The flat fee gives you unlimited labour, includes the diagnosis, includes the service call, includes the diagnosis and includes return visits and additional labour. Our company, we charge for the fix, not the time. This gives our clients the peace of mind that no matter how long the repair takes or if additional visits are required, you will not have to pay more. We are a company that understands that having something that needs repairing in your home can be very stressful, frustrating and costly. We want to be part of the solution not add to the problem. Thank you for letting us know we are on the right track. We like to say "Don't pull your hair, call RepairCare!" We did, however, notice that you gave us 8/10. Any feedback on how we could have served you better would be greatly appreciated. We invite you to call us for all your future repair needs. We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, Jenn-Air, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking To service you better, we have extended our services to include plumbing, electrical and HVAC. Thank you for choosing RepairCare. We appreciate your business. Sincerest Regards, 
RepairCare Customer Service Team

    Reply created 16 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Jul 2018

    Fridge Repair

    I was very happy with my experience with Repair Care. I could not believe how quickly they were able to get a technician to me... and that the technician got the approval of my very finicky superintent! He’s dealt with so many tradespeople so if she, Stefanie, passes his inspection she’s got my approval!

    Answer from pro:

    That's amazing Jennifer. Thank you for letting us know about your great experience with our company and Stefania. We understand that having something that needs repairing can be very stressful, frustrating and costly. One of the ways in which we do that is we always try to provide same day or next day service. Stefania is an amazing technician and will go above and beyond when she can. She is a great asset to our team and demonstrated our core values. So pleased that you were able to experience the RepairCare quality of service we stand behind Jennifer. We like to say "Don't pull your hair, call RepairCare!" You are a pleasure to serve Jennifer and we invite you to call us for all your future repairs needs. We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, Jenn-Air, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking To service you better, we have extended our services to include plumbing, electrical and HVAC. Thank you for choosing RepairCare. We appreciate your business. Sincerest Regards, 
RepairCare Customer Service Team

    Reply created 6 Jul 2018
  • Review from Esther J
    Rating: 5 out of 5
    Review left on 27 Jun 2018

    Viking Fridge Repair

    Prompt, professional service! They very responsive and explained what was required to repair the fridge. Would recommend them for your appliance repair needs.

    Answer from pro:

    Thanks great. Thank you so much Esther for your review. We are pleased to hear about your great experience with our company. We are a company that understands that having something that needs repairing in your home can be very stressful, frustrating and costly. We want to be part of the solution and not the problem. One of the ways in which we do that is to provide service that is friendly, professional and efficient. We always try to book same day or next day service. All our technicians are amazing and will go above and beyond when they can. We like to say "Don't pull your hair, call RepairCare. So pleased that you were able to experience the RepairCare quality of service we stand behind Esther. We invite you to call us for all your future repairs needs. We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, Jenn-Air, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking To service you better, we have extended our services to include plumbing, electrical and HVAC. Thank you for choosing RepairCare. We appreciate your business. Sincerest Regards, 
RepairCare Customer Service Team

    Reply created 28 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jun 2018

    Fridge repair

    Prompt reasonable service price. From the time I called and fridge repaired in less than 2 hours. Given I explained the problem with model number the repair guy came prepared.

    Answer from pro:

    That's Fantastic Marcelle. Thank you so much for your review and letting us know about your experience with our company. We are so pleased that you experienced the RepairCare quality of service we stand behind. At RepairCare customer service is at the forefront of all we do. We are a company that understands that having something that needs repairing in your home can be very stressful, frustrating and costly. We want to be part of the solution and not the problem. One of the ways in which we do that is we always try to book same day or next day service. All our technicians are amazing and will go above and beyond when they can. They will even give you tips to help prolong the life of your appliance. Our flat fee is amazing. It gives you the peace of mind that no matter how long the repair takes, you will not pay more than the flat fee. We charge for the fix, not the time. We like to say "Don't pull your hair, call RepairCare!". Marcelle, we invite you to call us for all your future repairs needs. We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, Jenn-Air, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking To service you better, we have extended our services to include plumbing, electrical and HVAC. Thank you for choosing RepairCare. We appreciate your business. Sincerest Regards, 
RepairCare Customer Service Team

    Reply created 3 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jun 2018

    Washing machine repair

    The work done was quick and professional. Technician was very courteous and knowledgeable . He knew exactly what the. Problem was and fixed it in a quick and precise manner.

    Answer from pro:

    That's awesome Phil. Thank you for such a great review and for letting us know about the experience you had with our company. At RepairCare customer service is at forefront of all we do. We are a company that understands that having something that needs repairing in your home can be very stressful, frustrating and costly. We want to be part of the solution and not the problem. One of the ways in which we do that is to provide service that is friendly, professional and efficient. All our technicians are amazing and will go above and beyond when they can. We like to say "Don't pull your hair, call RepairCare! So pleased that you were able to experience the RepairCare quality of service that we stand behind. We invite you to call us for all your future repairs needs. We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, Jenn-Air, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking To service you better, we have extended our services to include plumbing, electrical and HVAC. Thank you for choosing RepairCare. We appreciate your business. Sincerest Regards, 
RepairCare Customer Service Team

    Reply created 20 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jun 2018

    Washing Machine Repair

    I am very happy with the service I received from Repaircare. Floyd was the brave soul who took on the task of figuring out what the heck was wrong with our Maytag Bravos XL washing machine, after three previous technicians (not from Repaircare) did nothing- but charged me $75 each time for the pleasure of their incompetence ? Floyd figured it out in minutes and his suspicions were confirmed once he removed the electronic display- all this time it was a short in the wire connection. Had any of the previous technicians done the job, I could have ordered a new panel while the machine was under warranty. Unfortunately I'm now responsible for paying $300 for a new electronic panel. However, I am very grateful to Floyd whose experience and knowledge solved a problem that has plagued this washing machine for five and a half years now. He is a super friendly guy too who also provided some tips about my fridge while he was here, which was very helpful too. I would 100% recommend Repaircare??

    Answer from pro:

    That's awesome Vanessa. Thank you for such a great review and for letting us know about your experience with Floyd. Floyd is a great addition to our team and we are pleased to know that Floyd was able to diagnosis the issue in minutes when technicians from other companies were not able to. All our technicians are amazing. They are very knowledgeable, friendly and professional. Going above and beyond when they can. Providing tips on your appliance is just one of the ways in which we do this. So pleased to know that we did not add to your frustration but that we were able to be part of the solution. That's why we like to say "Don't pull your hair. Call RepairCare!". Vanessa you are a pleasure to serve. We invite you to call us for all your future repairs needs. We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, Jenn-Air, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking To service you better, we have extended our services to include plumbing, electrical and HVAC. Thank you for choosing RepairCare. We appreciate your business. Sincerest Regards, 
RepairCare Customer Service Team

    Reply created 18 Jun 2018
  • Review from Customer of Repair Care
    Rating: 5 out of 5
    Review left on 18 Jun 2018

    Drying machine repair

    Tarah, the customer service representative, for this company is outstanding. She really was relentless at ensuring that I was happy and completely satisfied with the service provided. There were some problems with the actual repair job that was completed on my drying machine. After the work was completed Tarah reached out to me (I had not contacted the company to complain) and when I told her about the problems I was encountering she followed through, contacting me on several occasions, to rectify the situation. The care and concern she provided far exceeded my expectations.

    Answer from pro:

    Thank you for your review and letting us know about your great experience with Tarah. Tarah is our Customer Service Manager and she takes her job very seriously. Tarah's attitude and dedication towards customer service reflect the philosophy behind our company. We strive to be fair, professional and ethical at all times, keeping customer service at the forefront of all we do. Going above and beyond when we can. At RepairCare, we want to be part of the solution not add to the problem. We know that sometimes we don't get it right but we are committed to making it right. So pleased to know that we were able to make it right for you and you experienced the RepairCare quality of service that sets us apart. We like to say don't pull your hair, call RepairCare. We invite you to call us for all your future repairs needs. We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, Jenn-Air, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking To service you better, we have extended our services to include plumbing, electrical and HVAC. Thank you for choosing RepairCare. We appreciate your business. Sincerest Regards, 
RepairCare Customer Service Team

    Reply created 18 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jun 2018

    Wisher repair

    Excellent workmanship. Friendly and professional technician that able connect with the client on a personal level. We were very satisfied with the work

    Answer from pro:

    That's awesome Sam. We are pleased that you had a great experience you had with our company. We are a company that understands that having something that needs repairing in your home can be very stressful, frustrating and costly. We want to be part of the solution and not the problem. One of the ways in which we do that is to provide service that is friendly, professional and efficient. All our technicians are amazing and will go above and beyond when they can. We like to say "Don't pull your hair, call RepairCare. So pleased that you were able to experience the RepairCare quality of service we stand behind Sam. We invite you to call us for all your future repairs needs. We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, Jenn-Air, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking To service you better, we have extended our services to include plumbing, electrical and HVAC. Thank you for choosing RepairCare. We appreciate your business. Sincerest Regards, 
RepairCare Customer Service Team

    Reply created 18 Jun 2018
  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 14 Jun 2018

    washing mavhine lock

    The washing machine meeded a new lock. The tech and Tarah the customer service rep looked high and low...no abailable part until mid may then mid june. That was out of their hands. Tarah was awsome

    Answer from pro:

    Thank you for your review and letting us know about your great experience with our company. At RepairCare, we always try to go above and beyond when we can. We are so sorry we were not able the find a lock for you. Unfortunately, like you said this was not something in our control. We are pleased to know about your experience with Tarah. She is our Customer Service Manager and takes her job very seriously. Customer service is at the forefront of all we do at RepairCare. We value each and every one of our clients and always want to be fair, professional and ethical. We invite you to call us for all your future repairs needs. We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, Jenn-Air, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking To service you better, we have extended our services to include plumbing, electrical and HVAC. Thank you for choosing RepairCare. We appreciate your business. Sincerest Regards, 
RepairCare Customer Service Team

    Reply created 15 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jun 2018

    Fridge repair

    Custom service Tarah Very nice. Repair guy Very good job. Fridge work is good just like New. Very happy their work.

    Answer from pro:

    Thank you for your review and letting us know about your great experience with our company and Tarah. At RepairCare, customer service is at the forefront of all we do. Tarah is our Customer Service Manager and takes her job very seriously. We strive to be fair, professional and ethical at all times. We understand that having something that needs repairing in your home can be very stressful, frustrating and costly. We want to be part of the solution not add to the problem. Our technicians are great. They are friendly, efficient and knowledgeable. So pleased that you were able to experience the RepairCare quality of service we stand behind. We invite you to call us for all your future repairs needs. We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, Jenn-Air, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking To service you better, we have extended our services to include plumbing, electrical and HVAC. Thank you for choosing RepairCare. We appreciate your business. Sincerest Regards, 
RepairCare Customer Service Team

    Reply created 15 Jun 2018