Repair Care

Rating: 4.6 out of 5

Repair Care reviews (506)

  • Review from L. English
    Rating: 5 out of 5
    Review left on 14 Jan 2018

    Dryer

    My Call to schedule a service appointment was handled very courteously and accommodating to my needs. As I have a stackable washer/dryer in a closet type enclosure, two servicemen were sent to my home to resolve the issue. Dimitri and Daniel quickly diagnosed and fixed the problem. They were very professional, polite and obviously knew their trade. I would highly recommend this company to my family and friends.

    Answer from pro:

    Thank you for your review. At RepairCare, we understand that our clients have very busy lives. Part of the RepairCare experience is that we work with you to schedule an appointment that accommodates your schedule. We know how stressful it is to have something broken in your home. It is our goal to help relieve that stress and be an integral part of the solution by providing fast, efficient, professional and courteous service. Dimitry and Daniel are an awesome addition to our team. Thank you for letting us know that your experience with them stands up to the RepairCare quality of service that is at the forefront of all we do. We invite you to call us for all your future repairs needs. We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, JennAir, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking To service you better, we have extended our services to include plumbing , electrical and HVAC. Thank you for choosing RepairCare. We appreciate your business. Sincerest Regards,
RepairCare Customer Service Team

    Reply created 8 Feb 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jan 2018

    Appliance repair for Jenn-Air fridge & stove.

    Nam did a great job. The cost may sound high but the parts made up a large part of the cost. To replace the stove alone would have been about $5000.00 so this cost seemed fair. He was diligent and knowledgeable and usèd the first visit to ascertain the parts needed and then the second visit completed the work. He was extremely courteous and ensured our complete satisfaction before leaving. We highly recommend this company to one and all. Thank you.

    Answer from pro:

    Thank you for your review. Nam like all our technicians is an amazing tech. It is company standard to provide service that is friendly, professional and courteous. We required that all our technicians act in a manner that lets you know that you are valued, that we appreciate your business and provide the RepairCare quality of service we stand behind. Sometimes we are able to do the repair in the first visit but if a second visit is required, there is no additional charges for the return visit or the labour, no matter how long it takes. That's why we offer the flat fee rate. As a homeowner, you know exactly what financial outlay is required with no surprises. Thank you for such a great review. We invite you to call us for all your future repairs needs. We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, JennAir, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking To service you better, we have extended our services to include plumbing , electrical and HVAC. Thank you for choosing RepairCare. We appreciate your business. Sincerest Regards,
RepairCare Customer Service Team

    Reply created 8 Feb 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jan 2018

    Dishwasher Repair

    Repair was done very professionally and very efficiently. Repair was done in a short period of time and the repairman cleaned up after the repair.

    Answer from pro:

    Thank you for your review. Providing a high level of quality, professional and efficient service while keeping customer service at the forefront of all we do is the goal of our organization. Respecting your home and leaving it in the state we found it in is one of the ways in which we do this. Thank your for letting us know that we are achieving our goals. We invite you to call us for all your future repairs needs. We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, JennAir, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking To service you better, we have extended our services to include plumbing , electrical and HVAC. Thank you for choosing RepairCare. We appreciate your business. Sincerest Regards,
RepairCare Customer Service Team

    Reply created 8 Feb 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Jan 2018

    Dishwasher repair

    100% pleased with service Very prompt response Technician came next day and repaired dishwasher quickly

    Answer from pro:

    Thank you for your review. WOW!! We are so delighted that you are 100% pleased with the service we provided. We are working very diligently to provide this type of quality service for each and every one of our customers. Providing same day or next day service is one of the ways in which we try to do this. Thank you for your words of encouragement. We appreciate it. We invite you to call us for all your future repair needs. We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, JennAir, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking To service you better, we have extended our services to include plumbing , electrical and HVAC. Thank you for choosing RepairCare. We appreciate your business. Sincerest Regards,
RepairCare Customer Service Team

    Reply created 8 Feb 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jan 2018

    Frig diagnosis

    The technician did what was asked in a timely, competenT, efficient and polite manner. We decided to purchase a new one but he got it going temporarily while we shop for a new one. A win win!

    Answer from pro:

    That's awesome Roger. Thank you so much for letting us know. The technician did what we ask. We do our best to provided timely, competent and efficient service. We want to always provide service in a friendly, professional manner always keeping you (the customer) at the forefront of all we do. We understand how frustrating it can be when things don't work. We do not want to add to the problem, we are her to make it as stress free as possible. So glad we were able to provide a solution for you that was a win win! You were a delight to deal with. Thanks Roger. We invite you to call us for all your repair needs. We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, JennAir, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking To service you better, we have extended our services to include plumbing , electrical and HVAC. Thank you for choosing RepairCare. We appreciate your business. Sincerest Regards,
RepairCare Customer Service Team

    Reply created 18 Jan 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Jan 2018

    Dishwasher repair

    Cause of dishwasher leak was detected and necessary parts ordered, then installed. Workers were courteous and efficient.

    Answer from pro:

    Thank you for your review Lynda. At RepairCare we have a high standard of service that we stand behind. Our staff both technicians and office strive to always provide friendly, courteous and efficient service. Customer service is at the forefront of all we do. Thank you for letting us know we are providing the quality of service that meets and/or exceeds your expectations. It was a pleasure to work with you Lynda. Clients like you make it easier when things get tough. We invite you to call us for all your future repairs needs. We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, JennAir, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking To service you better, we have extended our services to include plumbing , electrical and HVAC. Thank you for choosing RepairCare. We appreciate your business. Sincerest Regards,
RepairCare Customer Service Team

    Reply created 18 Jan 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Jan 2018

    Fridge repair

    Placed service request on-line, confirmed by telephone next morning, repair person came same day and problem diagnosed within minutes. Smooth process from start to finish including payment and emailed receipt!

    Answer from pro:

    Thank you for your review Gord. Customer service is at the forefront of all we do. We want to make the process as smooth and as stress-free as possible. Fast efficient, same day service is part of this process. Thank you for letting us know we are on the right track Gord. You were a pleasure to work with. We invite you to call us for all your future repairs. We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, JennAir, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking To service you better, we have extended our services to include plumbing , electrical and HVAC. Thank you for choosing RepairCare. We appreciate your business. Sincerest Regards,
RepairCare Customer Service Team

    Reply created 18 Jan 2018
  • Review from Customer of Repair Care
    Rating: 5 out of 5
    Review left on 4 Jan 2018

    Dishwasher

    Repaircare was very professional. They had a technician come the same day and fixed the problem immediately. They were very friendly and easy to deal with. I would recommend repaircare to everyone!!! I love repaircare!!!

    Answer from pro:

    Thank you for your review. It means a lot to us to know that you would recommend us to a family or friend. We work very hard to provide outstanding service. Customer service is at the forefront of all we do. Providing same day or next day service is just one of the ways in which we do this. We always try to be fair, professional and ethicial and will go above and beyond when we can. It was a pleasure to serve you. We invite you to call us for all your future repair needs. We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, JennAir, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking To service you better, we have extended our services to include plumbing , electrical and HVAC. Thank you for choosing RepairCare. We appreciate your business. Sincerest Regards,
RepairCare Customer Service Team

    Reply created 18 Jan 2018
  • Review from robgoodfield
    Rating: 5 out of 5
    Review left on 28 Dec 2017

    Stove Repair

    Replace broken stove top glass. Technician was polite and clean. Did a good job and left the place exactly as it was.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Dec 2017

    Stove whirlpool repair

    I called repair care when my stove stopped working. They sent koby the next day. He called me 30 minuets before he showed up which was really convenient. The service was great and the price was fair