Repair Care reviews (506)

Kody came to fix our washing machine. He was reallyfast and knowledgable. He took the time to make sure that everything else but the pump is not broken or affected from the clog we had

Tony the technician from repair care was very knowledgeable with my electric decor stove, he replaced a burner and an element in under 2 hours, very professional. Repair care will be on my speed dial.

Tony the technician was very pleasant, came out within 2 hours, fixed the drainage issue within half hour, will recommend repair care for their fast service

Freezer and Fridge both failed leaving us stranded. Called Repair Care and we were serviced within 2 days. Onsite technician (Oleg) was extremely knowledgable, professional and courteous, answered all our questions and delivered as promised. Highly recommended!

Prompt, courteous, diagnosed problem quickly, repair done in timely fashion, no need for additional parts

The service representative came promptly 4 hours after I mde the initial call and diagnosed the problem , qouted the cost for trepaie and suggested the part would be available in two days.....which it was.....on his return the part was installed quickly and the whole job was completed in less than one hour.

This company is honest, fast, pleasant to deal with and cares about their customer. I would not hesitate to recommend them to anyone. In fact, they were recommended to me, by a friend who had a really good experience in past. Here is my story. I spoke with Kevin at RepairCare and explained the F05 error code and the part that I thought needed replacement (a temperature gauge inside washer) after doing some google searching. I requested for this part to be available at first service call to save time on return visits. Oleg, the repair technician, arrived with the right part but found that in addition to a new thermistor, the appliance also needed 2 new main controls (on back order) at a cost of approximately $600. He was very straightforward and honest in the diagnosis and quote. This washer is only 14 months old and my experience in trying to get Whirlpool to look after it is quite a different story since it is 2 months out of warranty now (case still in process). Regardless, this degree of repair should NOT be required on a 14 month old appliance. I asked Oleg to recommend a better brand of washer since at that point it made more sense to replace the washer than to order the parts and repair it, given the timing and cost. He agreed and recommended some brands (Samsung, LG, GE) and advised that the cost of the service call would be significantly reduced given that a repair was not possible during the service call, nor a viable solution as the appliance itself could well just be a lemon. Again, I am very happy with the honesty and service I received from RepairCare. Highly recommend them.

Dishwasher now works properly without stopping mid cycle. as a bonus, it is much quieter than before (which I was not expecting)

I paid for the service to fix my fridge and they have no record of it and therefore they tell me its on me to prove that I paid them for the service. Really!!!! If I don't prove it they are going to send me to a collection agency, but I paid it. They have very bad accounting practices at this business!!! I have never had another company tell me this , usually if they screwed up they would appolzige and ask me for the receipt. Not this company!!! Actually I do have the invoice and on my invoice it says Paid with card. I also told your agent that I was not that computer savy so if there was some other way but apparently the computer is the only way you people communicate and she was rude and hung up on me. Not impressed, she did not try very hard to solve this problem that I did not create your company created this problem, because I have my invoice and my receipt if you care to make an appointment with me I could show you that I paid. I would also like to know what happened to the money that my credit card company paid you, if you have any kind of accounting process it would show up as a credit. You should not be threating people to take them to a collection agency when its your company that does not have a receipt. I have all my correct paper work to prove that I did pay it.

Lately my oven started burning every bake. I tried to play with the temperature knob n all but nothing seems to work . My frnd suggested me to google repaircare and contact them . They scheduled me for the very same day . A repaircare Tech assessed n diagnosed the malfunctioning of oven temp sensor. Got it replaced as he was carrying parts in his van. Quite relieved and satisfied with repaircare prompt service n technician Bob's skill n friendly nature. Job was clean. 10/10 .