Twintech Heating & Cooling

Rating: 5 out of 5

Twintech Heating & Cooling reviews (260)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Sep 2018

    Replacement Air Conditioner

    All staff concerned were total professionals. Sales rep Dave was like having an old friend at your house. No up selling or pressure, just good honest facts and figures. The owners and assistant who installed our unit worked quietly, efficiently and left our home clean. We could not have been happier with the service and attention we were given. We are so happy a family member recommended Twintech. She said "don't call anyone else, just call them...they are amazing". And they were!!! Thank you guys for the great work!!! A. Johnson

    Answer from pro:

    Thank you Aileen and your family for being such wonderful customers to work with. We're not just selling and installing HVAC equipment, we are trying to create a long lasting and loyal relationship with all our customer's. Wishing you and your family a very Happy Thanksgiving! Kind Regards From TWINTECH

    Reply created 4 Oct 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Sep 2018

    Furnace, A/C, Tankless water heater Instal.

    We are completing a large project adding an addition on to our house and couldn’t be more pleased with our decision to trust Twintech with our hvac work. They removed and replaced the furnace, installed a new A/C unit, swapped our tank water heater for a tankless unit, and completed ducting and new A/C lines through the addition. Without hesitation we would recommend Twintech to anyone.

    Answer from pro:

    Thank you Lynsey for trusting us to do the complete HVAC system installation for your new addition. It was a pleasure to work you and Jordan. Kind Regards Greg, Grant, Peter and Dave aka "The TWINTECH Team"

    Reply created 15 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Sep 2018

    Air conditiong

    Honest , very personable , men of their word ,workmanship xcellent ,showed up when promised ,They do not try to up sell ,rather give good advice instead . Price was very fair in my opinion .We have a family member with a medical condition and I think they made us a priority .Very happy with these guys . (Nice guys ) Stu Leffler Ajax

    Answer from pro:

    If we can make one of our customer's with a medical condition more comfortable then they do get prioritized for immediate installation. Thank you for choosing us! Regards "TWINTECH"

    Reply created 10 Sep 2018
  • Review from Mike Bowskill
    Rating: 5 out of 5
    Review left on 6 Sep 2018

    Central Air Conditioner

    Very professional, courteous, knowledgeable staff. Sales staff (David Gergley) excellent in knowledge and getting the job setup and installation was very prompt. Greg and Peter (technicians) knew their stuff and stuck around after completion to make sure it all worked properly and that I understood how it all was installed and how the unit worked. Would highly recommend them! Thanks for a great job-house is now cool and comfortable.

    Answer from pro:

    Thanks

    Reply created 10 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Sep 2018

    Happy Customer

    I had Twintech install a brand new air condition back in June of this year and I'm very happy with their service. I have a very busy schedule so I sent out an email to 7 or 8 HVAC companies just to get an idea of what it would cost. Dave at Twintech and only one other company were able to give me an approximate quote through email. Many of the companies I reached out to didn't even respond. I decided to meet with Dave and he was very friendly and professional. He gave me a good quote for a name brand/energy efficient AC with installation from their certified technicians. It was an easy decision to go with them. Within a week I had the unit installed and working perfectly. Their technicians were very helpful and answered all of my questions. I'll definitely be calling them back for all of my HVAC needs in the future.

    Answer from pro:

    Thanks Steve

    Reply created 5 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Sep 2018

    Replaced air conditioner

    The people from Twintech were very friendly and personable...from the salesman to the installers. The installation was done as scheduled. I love my new airconditioner. My neighbour has a York and that thing is so noisy compared to my Goodman!! Thanks Twintech!!

    Answer from pro:

    Thanks Tina for choosing the Goodman AC. We agree with you that it's a great product and it offers excellent value For the money.

    Reply created 7 Sep 2018
  • Review from Cathy from Durham
    Rating: 4 out of 5
    Review left on 4 Aug 2018

    Air Conditioner Install at my home

    Thank you, Twintech. They installed an A/C in my home in the middle of a heat wave which we appreciated very much. I found the team good, not overly friendly, other than the brothers. Dave, the salesperson was awesome, and, it's because of him that I was sold on using Twintech. I had other questions about additional work I am curious about and would have liked them to follow up and provide a quote. Other than that, which ultimately is not related to the great work they did, I would definitely recommend them, although I don't believe they go outside of Durham (check with them).

    Answer from pro:

    Thanks Cathy for trusting us with your business! Cool Regards "The TWIN TECH Team"

    Reply created 9 Aug 2018
  • Review from Linda
    Rating: 5 out of 5
    Review left on 2 Aug 2018

    Great Service!

    We have used this company a few times so I can't remember exactly what we paid but I do know that their fees are always very reasonable. The first time we called Greg was when our furnace conked out while we were away. He came right away, showed me the problem and fixed it immediately. The second time was when we needed an air conditioner moved and lifted to a platform. Again, he showed up on time, completed the job quickly (including a new gas line) and the fee was very reasonable. We have received a quote from Greg to replace the air conditioner and furnace and when we are ready to move ahead, we will be calling him. I have no hesitation in recommending TwinTech!

    Answer from pro:

    Its great to have loyal customers like you Linda who appreciate our commitment in providing outstanding and professional customer service to homeowners In Durham and the GTA. Thank you for your continued support by choosing to call TWINTECH Heating & Cooling for all your HVAC needs. Kind Regards Greg, Grant, Peter and Dave

    Reply created 2 Aug 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jul 2018

    AC

    Our rating for Twintech is 5/5 stars. They are very professional and efficient, and the transparency they maintain right from the preliminary assessment till the day of the work is a testament to their experience in the field. We had Twintech replace our air conditioning and furnace, and we appreciate the efforts taken by Greg

    Answer from pro:

    Thank you for recognizing the level of professionalism and quality of workmanship that Greg and his team put into every job they do!

    Reply created 31 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jul 2018

    New Air Conditioner

    After 18 years my Air conditioner died in the middle of a heat wave. I entered my information on Home Stars and within the hour Dave from Twin Tech responded and offered to meet me as soon as possible depending on my availability. Dave was very knowledgeable about the products Twin Tech offered and even though this was the first quote I received . I felt very comfortable in giving Twin Tech my business. maybe it was the professional approach. Needless to say that the crew with Greg and Grant arrived promptly at the time they committed to were very professional and within a few hours had the place cool. They cleaned up and one would never know that I had work done . I know that the System is new and I probably wont need to worry about it for some time. However with the professionalism displayed by the crew I feel assured that should I need to call for service Twin Tech will respond. I also know that should I need a new Heating system I will go with Twin Tech. Keep up the good work.

    Answer from pro:

    Thanks Raymond for choosing us. We appreciate your business. Highest Regards Twintech

    Reply created 18 Jul 2018
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