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The Restorators Water Damage Restoration

Rating: 4.9 out of 5

The Restorators Water Damage Restoration reviews (87)

  • Review from Customer of The Restorators Water Damage Restoration
    Rating: 5 out of 5
    Review left on 12 Jul 2023

    Basement waterproofing / tiling

    Restorator project manager Mark , very professional and accommodating. Ron and his assistant did an excellent job, efficiently with attention to clean up and rubbish disposal Highly recommended

    Answer from pro:

    Thank you for the awesome review. The Restorators Team, waterproofing, water damage restoration

    Reply created 14 Jul 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 May 2023

    Water Damage Cleanup and Restoration

    I had a water damage emergency in my home, and I reached out to Mark at The Restorators. Mark and his team were incredibly responsive and provided top-notch service. They quickly assessed the situation, performed thorough water extraction, and effectively restored the damaged areas. Their attention to detail and commitment to customer satisfaction were exceptional. I am grateful to Mark and The Restorators for their efficient water damage cleanup and restoration.

    Answer from pro:

    Thank you for your great feedback, we are glad to help, The Restorators Team - water damage restoration

    Reply created 25 Jan 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 May 2023

    Top-Notch Commercial Asbestos Removal

    A heartfelt thank you to Mark and his team for their top-notch asbestos removal services at our commercial property. Their comprehensive asbestos survey, followed by precise abatement and proper disposal of hazardous materials, exceeded our expectations. Their professionalism, adherence to safety protocols, and commitment to quality were truly commendable.

    Answer from pro:

    Thank you for the awesome review. The Restorators Team, asbestos abatement

    Reply created 14 Jul 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 May 2023

    Exemplary Residential Asbestos Abatement

    I am incredibly grateful to Mark and his team for their exemplary asbestos abatement service in my residential property. Their thorough assessment, meticulous containment, and removal of asbestos materials using advanced techniques were outstanding. They prioritized safety at every step and left no stone unturned to ensure a thorough cleanup.

    Answer from pro:

    Thank you for the awesome review. The Restorators Team, asbestos abatement

    Reply created 14 Jul 2023
  • Review from Frosso Sidiropoulos
    Rating: 5 out of 5
    Review left on 22 May 2023

    Asbestos abatement

    Mark from the Restorators Inc was invited to my house to do an asbestos abatement service. Mark was knowledgeable and forthright from the start. Ron and the other members of his work crew completed the work on time. In fact they stayed late at the house to ensure that everything was done properly. I highly recommend this company for any asbestos remediation.

    Answer from pro:

    Thank you for the awesome review. The Restorators Team, asbestos abatement

    Reply created 14 Jul 2023
  • Review from Kelly Corkum
    Rating: 5 out of 5
    Review left on 15 May 2023

    Condo bathroom/living area reno

    Contacted Mark and his team after we discovered water under our flooring. He responded quickly and determined the source of the water was coming from our standing shower. He took a lot of stress and anxiety away from us by handling everything on the insurance side of things- he initiated the claim with my insurance company and submitted all documents (pictures, estimates, etc). We ended up being covered 100% by insurance. Mark always made sure we were happy with the work that was done even if that meant sending a few guys back over to do a few minor touch ups. He was super approachable throughout and really took the time to explain things to me. Everyone on his team was extremely pleasant and considerate while working.

    Answer from pro:

    Thank you for the awesome review. The Restorators Team, water damage restoration

    Reply created 14 Jul 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Apr 2023

    Total ceiling restoration

    I had 2 rooms with popcorn ceilings and some damage due to a leaky roof. They honoured their quotes with no hidden fees and did an amazing job. Everything was done to the greatest standard of sealing and protecting the job area and any of my large furniture belongings that remained in the room. Everyone was kind and friendly and their attention to detail was noticed and so appreciated. Overall this was a great experience as I had been stressed about it, but everything turned out beautifully! I would recommend to anyone! Thanks again Restorators!

    Answer from pro:

    Thank you for the awesome review. The Restorators Team, rebuild, remodel

    Reply created 14 Jul 2023
  • Review from Customer of The Restorators Water Damage Restoration
    Rating: 3 out of 5
    Review left on 3 Apr 2023

    Water Damage

    We called them when we noticed water dripping from the ceiling of our basement. They did a good job in removing the damage drywall, identifying the source of water, and fixing the problem. I would recommend that you ask them for a written not a verbal quotation even if you have an emergency. I was told when I called them over the phone that I will pay $200 in the first hour and then $50 every hour after that. What happened is that they brought a big crew (5) even though the job would require only 2. We were charged for each one of these crew members $50/hr. Not only that. They left us two old fans and dehumidifier to dry the basement and later charged us a fortune for these old equipment. I ended up paying $2000 for a job that took 3 hours of work.

    Answer from pro:

    Hello, I think you have the wrong company, we charge $45 per hour for our Tech's, the drying equipment is new.

    Reply created 3 Apr 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Dec 2022

    Home renovation

    We had water damaged in our home, we called The Restorators very satisfied with the professionalism and work they provided definitely recommend them...

    Answer from pro:

    Thank you for the awesome review. The Restorators Team, rebuild, remodel

    Reply created 14 Jul 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Dec 2022

    Water Restoration

    We called Mark for water restoration and did a fantastic job. Very prompt and informative. I would recommend everyone I know, thanks for the great experience.

    Answer from pro:

    Thank you for the awesome review. The Restorators Team, water damage restoration

    Reply created 14 Jul 2023
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