Window Mart

Rating: 4.8 out of 5

Window Mart reviews (236)

  • Review from Debbie Nelson
    Rating: 5 out of 5
    Review left on 12 Jan 2021

    12 Window replacements.

    After getting a few quotes to have our windows replaced, we decided to go with Window Mart .We are so happy we did. We were so happy and impressed with our salesman, Andrey and the installers. Very friendly and professional. Every day they cleaned up and at the end of the job, old windows were taken away. Would highly recommend this company to anyone.

    Answer from pro:

    Good day, Debbie! Thank you for taking the time to share your experience with us. We appreciate your kind words, we are glad to know that you are satisfied with our overall service. Andrey is very dedicated and professional, as well as our installers. Our team works really hard to be able to meet our customers expectations. We would like to thank you for choosing and trusting Window Mart for your project. We hope you enjoy your windows for many years to come. If you require further assistance, please feel free to contact us at 780-988-0350. Thank you for your business, Regards, Window Mart Team

    Reply created 13 Jan 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Nov 2020

    Window replacements

    We replaced a few older windows 3 years ago. We have enjoyed the new windows from Windowmart since. They still look good and function well. Andrey was knowledgeable and helpful. The installation team was efficient and polite. We would recommend this company to any house owners.

    Answer from pro:

    Good day, Charles Thank you for recommending us, we appreciate your kind words. We are glad to know that our specialist Andrey was able to assist you and that you are satisfied with our installation team. We would like to thank you for choosing and trusting Window Mart, customer satisfaction is a priority for our team. We hope you keep enjoying your windows for many more years to come. If you require any assistance, please contact us at 780-988-0350. Thank you for your time and business, Regards, Window Mart Team

    Reply created 27 Nov 2020
  • Review from Stanley Spencer
    Rating: 5 out of 5
    Review left on 4 Nov 2020

    Happy with my first set of windows and doors, ordered more

    I got very good service from Ivan on replacing the first 2 windows in July, for the house I have lived in since 1990, as well as the back door. His presentation was very informative, which showed great knowledge and confidence in what he was doing. He also helped me with financing, without which I would not have been able to do this. Installation was done very well by well qualified, professional installers, lead by Alex. They didn't even stop for lunch and worked right through till the job was done and cleaned up everything after the job was complete. Just ordered another set of 4 triple pane windows and can't wait for their arrival next year.

    Answer from pro:

    Good day, Stanley! Thank you for sharing your feedback with us, we are glad to hear about your overall experience with our company, we are glad that our services met your expectations, especially Ivan's delivery and our installers job. We would like to thank you for choosing Window Mart for your first project and trusting us again with a second one. Our team will continue to work hard to be able to provide you with a quality service. If you have any questions or require further assistance, please contact us at 780-988-0350. Thank you for your time and business, Regards, Window Mart Team

    Reply created 6 Nov 2020
  • Review from Customer of Window Mart
    Rating: 5 out of 5
    Review left on 31 Oct 2020

    Repeat Customer

    We had our basement windows replaced last year with Window Mart and were very pleased with the installation. This summer we decided to do the upstairs windows so we called Window Mart again. Andrey came out and presented the options that were best for us. He was very pleasant to deal with and was very helpful and knowledgeable of his product. We had a couple of issues though. One was the extra long wait for the windows to be installed. Obviously this was due to the Pandemic so understandable. The second was some of our blinds did not fit, but when we advised Andrey of this, he immediately took care of the problem by having them cut of fit so problem solved. We love our new windows and would certainly recommend Andrey and Window Mart to anyone who is looking to have their windows replaced.

    Answer from pro:

    Good day, Thank you for your positive review, we are pleased to hear about your experience with our company. We would like to thank you for choosing and trusting Window Mart with your project, our team works hard to be able to meet your expectations, Andrey is dedicated and knowledgeable specialists, and cares deeply for our customers. We hope you enjoy your windows for many years to come. If you have any questions or require further assistance, please contact us at 780-988-0350. Thank you for your time and business, Regards, Window Mart Team

    Reply created 4 Nov 2020
  • Review from Customer of Window Mart
    Rating: 5 out of 5
    Review left on 19 Oct 2020

    Service was great, easy to deal with

    The communication started with the rep on the phone when i called the company, i was scheduled a free consultation at my convenient time. Met with Serghei, he arrived exactly on time as was scheduled, explained all the available options based on our budget. Sale was smooth and easy, no pressure

    Answer from pro:

    Good day! Thank you for sharing your experience with us, for Window Mart customer satisfaction is a priority and we are glad to know that Serghei was able to assist you and provided you with all the information that you needed. He is a professional and dedicated specialist, we are proud of having him on our team. We appreciate your feedback, if you have any questions, please do not hesitate to contact us. Thank you for your review, Regards, Window Mart Team

    Reply created 4 Nov 2020
  • Review from Ron Courtemanche
    Rating: 5 out of 5
    Review left on 19 Oct 2020

    Excellent job by installers, very happy with the new windows.

    We were looking to change the windows in our home, had several presentations, Ivan from Window Mart came to our home and gave us a presentation that showed us the product that fit our needs, that's why we went with him and Window Mart. UPDATE AFTER INSTALLATION: The installers did a very good job, we love our new windows - they make our house look like new, and our neighbors are impressed too and now also want to replace their windows and doors with Ivan and Window Mart.

    Answer from pro:

    Good day, Ron! Thank you for your feedback, we would like to thank you for choosing and trusting Window Mart with your project, we are pleased to hear about your overall experience with our company, we are glad to know that Ivan was able to assist you, and that the installers did a good job. Our team works hard to meet your expectations. We hope you enjoy your windows for many years to come. If you have any questions, please feel free to contact us at 780-988-0350. Thank you for your business, Regards, Window Mart Team

    Reply created 4 Nov 2020
  • Review from don nelson
    Rating: 5 out of 5
    Review left on 26 Sep 2020

    Quite pleased with the window quality and service. Ordered another window.

    I had my kitchen window replaced by Window Mart this past winter and the experience from sales to installation was great. My house in the Bayview area of SW Calgary is 40 years old and the difference the new window made was quite stark. Ivan came today to help me order another window for my master bedroom as the original one is pretty worn out. Look forward to the same great quality replacement this coming winter.

    Answer from pro:

    Hello, We are grateful for your feedback. Our sales representatives and installers are professional and dedicated people. Customer satisfaction is our priority and we do our best to deliver high-quality services. We are happy to hear about your experience with Window Mart and hope that you will enjoy your windows for many years to go. If you have any questions, please contact us at 587-390-1803. Thank you for your review, Sincerely, Window Mart Team

    Reply created 16 Oct 2020
  • Review from Norma Sarrasin
    Rating: 5 out of 5
    Review left on 28 Aug 2020

    Windows

    When my husband and I were looking for window we called Window Mart and we needed financing. They sent Max over to our house in Bruderheim. Both times he arrived right on time and explained in details. Max offered us a very good deal in financing so we went ahead with project. He was very honest, clear and made sure that we understood everything. I would recommend him to any customer at Window Mart.

    Answer from pro:

    Good day, We appreciate your nice words. Our company is proud to have such professionals like Max. He always delivers helpful and knowledgeable services. We are working every day to improve the quality of our services. We are really happy to assist you with your project. Regards, Window Mart Team

    Reply created 3 Sep 2020
  • Review from Fabin Cherewko
    Rating: 5 out of 5
    Review left on 18 Aug 2020

    Repeat happy client

    I met with Ivan Ranyuk in November at my place in Riverbend when he came to present his windows. Even though I had already signed with a different company, I wasn't completely convinced I made the right decision as I had been given very little information. Ivan showed me samples, went over the quality of the materials, which I liked and phoned the other guy to cancel and signed with Ivan. The windows and the side door were installed in early spring, and all I can say is that I am happy and glad that Ivan turned right at the right time. The installers worked very efficiently, were quick and left no mess upon departure. Ordered a new front door now, can't wait for the same high quality upgrade this fall.

    Answer from pro:

    Good day, Fabin! Thank you for sharing your feedback with us, we are glad to know that were able to meet your expectations and that you are satisfied with our services, specially Ivan's and our installers. He is dedicated, professional and a great team member, we are proud of him. Our installers are work hard to make sure that the quality of their work is good. If you have any question, don't hesitate to contact us at 780 988 0350. We really appreciate your business. Regards, Window Mart Team.

    Reply created 3 Sep 2020
  • Review from Sophie Yeomans
    Rating: 5 out of 5
    Review left on 11 Aug 2020

    Repeat client. Great windows, professional team

    I live in Shawnessy and had several windows replaced last year. Ivan was very knowledgeable and helpful. I was impressed with the quality of the product and the installer was professional and efficient. I was so happy with the windows that I got 2 doors and 3 more windows replaced this year. Great all-round experience!

    Answer from pro:

    Good day, Sophie! Thank you for sharing your experience with us, we would like to thank you for choosing and trusting Window Mart with your project. We are glad to hear that you are satisfied with the quality of our services, specially Ivan's delivery, he is professional and dedicated. We hope you enjoy your windows and doors for many years to come. If you require further assistance, please do not hesitate to contact us at 780-988-0350. Thank you for your time and business, Regards, Window Mart Team

    Reply created 31 Aug 2020
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