Edge Kitchens Inc.

Rating: 4.9 out of 5

Edge Kitchens Inc. reviews (57)

  • Review from Customer of Edge Kitchens Inc.
    Rating: 5 out of 5
    Review left on 9 Feb 2018

    Home Renovation

    They took the job on short notice, with tight deadlines, but they made it happen. Better materials provided without my asking. Loose ends were tied up before walking away. Much appreciated

    Answer from pro:

    Dear Private User, It was an absolute pleasure working with you to renovate and update your home. We appreciate the opportunity and look forward to our future relationship. Thank you for your business. Edge Kitchens Inc.

    Reply created 12 Feb 2018
  • Review from Customer of Edge Kitchens Inc.
    Rating: 0 out of 5
    Review left on 7 Feb 2018

    Custom Kitchen - Extremely bad experience

    - I’d like to raise some awareness so people can do their due diligence and look for alternate options. These guys will say anything, big things, sweet talk to get your job but promises will fall short and are not kept. As a customer once you are stuck with them after you paid deposit and now you may be harassed in many ways. They know the tricks to extract more money from you with changes that as a client you may not be aware of typically. - Abusive language usage by one of the owners in your house once you ask questions or raise concerns. - They are not professional enough to handle big kitchen jobs as they do not respect timelines at all. A lot of false hopes are provided. - They changed designs on us to save more money for them and we didn’t even know until our Appliances didn’t fit and we had to change Appliances from our original order and we incurred additional costs for no reason and have to live with the undesired & unwanted changes. Even though these guys had the original spec sent via emails for our appliances they continued to evade.

    Answer from pro:

    Dear Private User, We are truly concerned and disappointed that you feel your experience with our company was negative. At Edge Kitchens we strive not only to meet our Customer expectations, but to exceed them from the initial consult, design, and installation to ensure a positive experience and successful job. We encourage all Customers to contact our team with any questions or concerns they may have so we can address them in a timely manner. We are fully committed to client satisfaction and a quality end product. Without knowing your identity it does not make it possible for us to qualify the job you are referencing. We have contacted Home Stars to investigate further.Please reach out to us at 905-842-3343 or info@edgekitchens.ca and our team will be happy to address any of your concerns. Edge Kitchens Inc.

    Reply created 8 Feb 2018
  • Review from Deanna Grubb
    Rating: 5 out of 5
    Review left on 10 Jan 2018

    Kitchen Renovation

    Edge Kitchens was an amazing team to work with while completing our kitchen renovation, I can’t imagine working with a more caring and heartfelt group of individuals to complete the kitchen of my dreams! Cory has gone above and beyond many times throughout the process, he is always there to help guide you and answer any questions you might have. Karen helps design the kitchen with you, happily making any changes along the way to ensure the kitchen is exactly what you envision to the smallest detail. Timothy ensures communication is always open and keeps you up to date on your project, delivery and install dates. Dave installed my kitchen with the greatest attention to detail and care that I have ever seen. Edge Kitchens is truly customer service and results driven, they are passionate about the work they complete and each member has become a part in the heart of my home. Thank you so much Cory and team for your amazing results, I love my kitchen and know I will continue to enjoy it for years to come.

    Answer from pro:

    Thank you, Deanna, It makes us smile to read such a wonderful review! It was an absolute pleasure working with you and we are thankful for the opportunity to help you achieve your dream kitchen. Your passion and clear communication throughout the entire project helped to ensure the amazing results and we hope you enjoy your new kitchen as much as we enjoyed working on it. On behalf of Edge Kitchens, thank you for choosing us.

    Reply created 11 Jan 2018
  • Review from Aaron D'Mello
    Rating: 5 out of 5
    Review left on 22 Sep 2017

    Kitchen Renovation

    Edge Kitchens did an amazing job with our kitchen from the design to the small amount of detail that was put into the finished work. Cory and his team of professionals worked within our timeline and budget to deliver the perfect kitchen for our needs without any unexpected surprises. We are very satisfied with the quality of work and attention to detail that was put into our kitchen and have already referred Edge Kitchens to family and friends. For anyone on the fence with choosing a kitchen company, go with Edge Kitchens they will not disappoint!

    Answer from pro:

    Thank you Aaron for the kind words. It was an absolute pleasure working with you on your kitchen renovation. We truly appreciate you taking the time to share what your experience was like working with our team. On behalf of Edge Kitchens, thank you for choosing us.

    Reply created 29 Sep 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 May 2017

    Kitchen & Mud Room Renovation

    Cory was the finishing carpenter on my kitchen reno last year and his attention to detail is backed up by skill. Cory and his crew did an amazing job on our space and there is nothing we would change. Karen did the designs and it was reassuring that the kitchen turned out exactly like the plans; no surprises. I have no hesitation in recommending them.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Apr 2017

    New kitchen

    From start to finish Tim and Cory were on the ball. Constant communication and the final product is stunning. I wary about using them with the poor ratings on this site as I like to research all my contractors before picking one especially for a 100K kitchen renovation. After interviewing them it seems they have been linked to the old owners company and after following up with recent references all checking out I was happy to proceed with them.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Mar 2017

    Kitchen Renovation

    After our previous contractor left our family in a bad situation, Edge Kitchens came in and completed our entire renovation. Corey and his crew are skilled tradesmen. We were more then pleased with their professionalism and quality of work. They completed the work in a timely manner and were proactive with communication throughout. We would confidently recommend them to family and friends or anyone else in need of renovations.
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