Hto Plumbers Inc.

Rating: 5 out of 5

Hto Plumbers Inc. reviews (44)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Sep 2017

    Remove and cap radiator pipe

    Thanks for the help on the rad pipe removal! Although you could not make the initial time we agreed due to unforseen issues there was good communication to manage the situation. I appreciated the efforts to get the job done and work through the old pipe removal. Good cleanup and the end and doing the tasks as requested.

    Answer from pro:

    We are constantly challenged with different tasks through out the day, aside from certain difficulties projects contain, there is also everyday life events that are unpredictable. Thank you for your understanding and positive review Mr.Bedard.

    Reply created 8 Dec 2017
  • Review from rmackenzieneill
    Rating: 5 out of 5
    Review left on 13 Sep 2017

    Mystery leak under the sink!

    HTO was great...on time, reasonably priced and helped solve a problem that turned out to be two issues rather than one. Happy to recommend and am holding on to their business card!

    Answer from pro:

    Thank you Rachel. We are here 24/7 to help you through all your plumbing issues.

    Reply created 14 Sep 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Sep 2017

    Best in class customer service

    At 1130 pm, I realized my toilet was leaking. I went onto Homestars and attached a video. At 1131 pm, HTO Plumbers responded asking that I text the video to them, as they couldn't see it. By 1145, I had stopped the leak. This was done via exchanging many texts, some of which included photos asking what to do next. Further, by this time an appointment was scheduled for the following day. Seamless. This was omni channel customer service. They spoke to me on my preferred channel - text. An incredible experience, which their work complemented. I would recommend them to anyone with a plumbing issue - in a heart beat.

    Answer from pro:

    Thank you Mr,Klein, we appreciate your review of our company and the service provided. Regardless of the time of the night, we at HTO are ready 24hrs a day to offer the highest quality of service and workmanship. We understand that there is no such thing as a suitable time for an unexpected plumbing issue or an emergency.

    Reply created 13 Sep 2017
  • Review from Patyl
    Rating: 5 out of 5
    Review left on 10 Sep 2017

    Toilet fixture

    The handle of the toilet flush broke a couple of days ago. After googling for a plumbing service , I immidiately contacted HTO plumbers as they had the highest positive review. A spokesperson called me the next day (today a Sunday) and sent a plumber within a few hours. The service was very efficient and very quick. Very good customer service representative. I would recommend HTO Plumbers to everyone.

    Answer from pro:

    It was a pleasure assisting you with the toilet troubles. We understand the importance of prompt service. Thank you for your positive review. HTO is always ready to offer the best experience possible.

    Reply created 11 Sep 2017
  • Review from NAR416 Radford
    Rating: 5 out of 5
    Review left on 6 Sep 2017

    FIXED BATH ISSUES AND ALSO DRYER ISSUE

    He was extremely professional and efficient . He even cleaned the area after his work was done. Highly recommend.

    Answer from pro:

    Nathalie, thank you for taking the time to write a review. We make it a company policy to leave all our job sites as if we were never there.

    Reply created 9 Sep 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Aug 2017

    Kitchen renovation

    New Sink connection with water line to fridge and Install new faucet . Area was cleaned up after work completed

    Answer from pro:

    Thank you for your positive review. We appreciate you choosing HTO Plumbers for your plumbing needs.

    Reply created 8 Aug 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jul 2017

    Sink and Faucet installation

    Superior workmanship, super professional plumber and even cleaned up after he was done. Would recommend them to anyone looking for reliable in home plumbing services

    Answer from pro:

    Thank you for your positive review, Shonah. We are constantly working hard to provide the best service at a reasonable price for our clients. Our team agrees that clean up is an important factor when it comes to service.

    Reply created 31 Jul 2017
  • Review from Auto detailing pro
    Rating: 5 out of 5
    Review left on 26 Jul 2017

    Detailing shop

    I got referred to this company by my friend called them and spoke with Kerem on the phone about our situation and he showed up next day to see it and provided me with the quote witch it's was much much better then the other company's for the same project and to honest they did an amazing job on our shop thank you very much kerem for your outstanding and professional job Will use this guys in the future for 100% Very recommended

    Answer from pro:

    It was a pleasure completing your project. As you say, our work speaks for itself. We look forward to you future projects, thank you.

    Reply created 26 Jul 2017
  • Review from Joyce
    Rating: 5 out of 5
    Review left on 24 Jul 2017

    Kitchen Renovation and Basement Renovation

    Kerem and his team came to install plumbing for my kitchen reno (sink, dishwasher, water filter) and the work was excellent! They were courteous, professional, and easy to communicate with by text/phone. Kerem also did a locate for the pipes in the basement for the next reno. I will definitely use them again for any plumbing work we need.

    Answer from pro:

    Thank you for taking the time to review our craftsmanship. We are always here to cater to your plumbing needs and do look forward to your upcoming project.

    Reply created 8 Aug 2017
  • Review from Detailing-Pro Auto Spa on Wheels
    Rating: 5 out of 5
    Review left on 22 Jul 2017

    Detailing shop

    We got referred to this amazing company by my friend who using this company all the time I call Kerem about my shop explained everything what needs to be done he came over next day and the price I got from him was extremely reasonable compared to other company's . To be honest this guys made my shop running in two weeks I was very happy with the results Thank you very much Kerem for your work and honest I'm going to use him again for sure in the future

    Answer from pro:

    Our prompt and quality service are our trademarks. We are always to please our clients with all their plumbing needs. Thank you for your business.

    Reply created 28 Jul 2017
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