Drain King Plumbers reviews (400)

Thank you for the 5-star review! It was a pleasure servicing you! - Drain King Plumbers Team 😊

Thank you for the 5-star review! We appreciate your support! - Drain King Plumbers Team 😊

Thank you for the positive feedback! We're glad we could provide you with fast and clean service. - Drain King Plumbers Team 😊

Thank you for your wonderful feedback! We are pleased to hear that you appreciated our prompt and thorough service. - Drain King Plumbers ?

Hello Murph, we appreciate the opportunity to provide you with service. We would like to point out that several points made in your review are completely untrue. 1. Since you proceeded with the initial service, there is no charge on your invoice for the trip charge of $99. Please check your invoice again and you will see that this fee was waived. You were only charged for the toilet snake service. Our technician left an estimate to supply and install a new toilet to avoid having this issue again. You refused to install a new toilet at that time. It is important to note that the old toilet was fully functioning when we left. We did "fix the problem". 2. A day or two later you called back because the toilet became clogged again claiming that we didn't do our job wanting a refund for your money or for us to come back and do the service again for free. We had explained to you that we do not offer warranties on clogged toilets due to the simple fact that we have no control when the blockage will come back again. Your toilet was old and we have no control if tenants or anyone put something down the toilet that was not supposed to be there. The toilet was fully functioning when we left after the initial service. 3. $300 is extremely low to supply and install a quality toilet. Most midrange toilets cost between $300-$600. It is highly unlikely that you hired a licensed professional and had a quality toilet installed for $300. You get what you pay for in this industry and for $300 I can assure you, that you did not get quality fixtures and installation for that price, considering that the standard toilet we supply lists for $600 at Home Depot. Considering we offer a year warranty for parts and labor. We cannot afford to offer low end/cheap toilets to our customers! We hope you understand. We truly had your best interest in mind every step of the way. Drain King Plumbers Team

Hello Rick, thank you for the opportunity to provide you with service! Our $90 Drain promotion only applies to main Drain back ups in residential homes. If you had requested this promotion upon booking the call these details would have been explained to you prior to arrival. Unfortunately, Clogged shower drains do not qualify for this promotion. The technician did provide you with the most discounts possible. $300 for a service call is very reasonable these days to have a professional trade show up at your home and do any type of skilled labor work. Thanks again for the opportunity to provide you with service and we hope you understand that what you paid for the service was completely in line with industry standards . Best Regards, Drain King Plumbers Team

Hello Ruth, thank you so much for the opportunity to provide you with service! We are happy to hear that we did a good job within a reasonable timeframe. Rest assured, knowing that what you paid was a very competitive price comparing apples to apples! We pride ourselves on offering the best service for the best price. Thanks again for choosing us to be your plumbing service provider! Drain King Plumbers Team

Hello Private user, thank you so much for choosing Drain King Plumbers as your service provider! We are happy to hear that we were able to fix your plumbing issue quickly, efficiently, and for a very reasonable price! Rest assured, we will be here anytime you need us to tackle any of your future plumbing issues. Thanks again for choosing us! Best Regards, Drain King Plumbers Team