Crystal Drain & Plumbing

Rating: 4.9 out of 5

Crystal Drain & Plumbing reviews (100)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 May 2020

    kitchen sink not draining, and leak

    Our kitchen sink had been giving us problems for aprox a week, and my husband attempted to fix it. He was able to get it working again for a short time, but the problem persisted and came back even worse because the problem was deep into the plumbing. We called crystal drain and plumbing Toronto at aprox 10:30 at night. The person who answered the phone said the plumber would call back within the next 5 minutes and he did. Danny called us back and said he would be able to fix our sink the next evening. The next evening Danny was able to snake the clog and the leak. Thank you very much to this company and Danny as this is a very challenging time and your work is so very much appreciated. Thank you so much!

    Answer from pro:

    Thank you for your review

    Reply created 2 Jul 2020
  • Review from Robert Lundy
    Rating: 5 out of 5
    Review left on 7 May 2020

    Professional and Prompt Service

    We had a problem with our basement shower faucet which needed to be repaired quickly. Danny was able to come to our home that day to fix the issue. Danny was courteous, professional and efficient. We are grateful to have the problem taken care of so quickly.

    Answer from pro:

    Thank you for your review

    Reply created 2 Jul 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 May 2020

    Emergency plumbing

    Emergency plumbing service was needed in Vaughan. Danny showed up within 20 minutes, very friendly, had both required parts in stock, repairs were completed quickly. A+ would use again, highly recommend.

    Answer from pro:

    Thank you for your review

    Reply created 2 Jul 2020
  • Review from fare bear
    Rating: 5 out of 5
    Review left on 6 May 2020

    Flooding

    Danny came to the rescue on a weekday after 5. During the pandemic we thought it would be hard to find someone, but he was very nice and polite on the phone and offered to come by as soon as he was able. Shortly after our call he arrived and gave us very honest advice. She was thorough in his service and pleasure to work with. His rates are very reasonable and he is very honest. I would recommend him to everyone! He is now in my speed dial!

    Answer from pro:

    Thank you for your review

    Reply created 2 Jul 2020
  • Review from Chan Bailey
    Rating: 5 out of 5
    Review left on 4 May 2020

    Leak detection

    Adam was terrific to deal with. He was on time, found a leak that had been bothering me for quite a while, and he was able to fix it pretty quickly at a very reasonable cost. Thanks for a great customer service experience Adam.

    Answer from pro:

    Thank you for your review

    Reply created 2 Jul 2020
  • Review from Margaret Tuenbull
    Rating: 5 out of 5
    Review left on 30 Apr 2020

    Sump pump

    I had a problem with my sump pump. Lino came the same day that I called. He fixed the problem quickly and cleanly. He was cheery and personable. I would highly recommend Lino

    Answer from pro:

    Thank you for your review

    Reply created 2 Jul 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Apr 2020

    Sewer drain repair

    Greg and his team did an excellent job installing a back flow preventer valve and upgrading my water service from half inch to 3/4 inch. The job was done quickly and they explained everything about the rebate from the city

    Answer from pro:

    Thank you for your review

    Reply created 2 Jul 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Apr 2020

    Sink connection and plugged drain

    Very prompt service - accommodating to my schedule. Plumber was punctual , respectful of social distancing and covid precautions , he worked efficiently keeping me informed . Corrected another problem that arose - all at a reasonable price ! Very happy with this service

    Answer from pro:

    Thank you for your review

    Reply created 2 Jul 2020
  • Review from Neel Maharaj
    Rating: 5 out of 5
    Review left on 12 Apr 2020

    Easter Sunday Toilet Repair

    Danny came to help us with our toilets. He was pleasant and professional throughout. He serviced two of our toilets - 1 was not flushing correctly and 1 was leaking at the bottom. He solved the issues by changing the two way gaskets for each and installing a fill valve and flapper on one. The whole process took less than 1 hour. We are quite satisfied and would definitely use this company again.

    Answer from pro:

    Thank you for your review

    Reply created 2 Jul 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Apr 2020

    Professional Fast service

    I knew that we were in good hands when Danny said he was a dog lover. He was available the next day and was knowledgeable and professional he worked really hard on the huge job that he had in our house, replaced 3 toilets fixed a leaking shower, fixed our kitchen faucet and replaced another faucet in the bathroom all in 1 day! My dogs loved him and tried to follow him around because he was so great with them I definitely wont hesitate to reccomend to everyone that I know =)

    Answer from pro:

    Thank you for your review

    Reply created 2 Jul 2020