Empower Home Comfort

Rating: 4.9 out of 5

Empower Home Comfort reviews (223)

  • Review from Jeannie Gutierrez
    Rating: 5 out of 5
    Review left on 17 Jun 2020

    Furnace, Tankless Water Heater, Attic Insulation

    Recently had my Furnace and Tankless Water Heater installed. From Tommy in Sales, who was always there when I had concerns, to Danny in the office, who kept my blood pressure down, and most importantly, Behzad and his colleague Misagh; these two guys did the actual work! They worked very hard on such a hot day! Extremely polite, paid attention to detail, kept me informed throughout the entire project, and they never stopped! True professionals! I would highly recommend this company to anyone! Great Job, Thankyou Enerhome! Five Stars! Hands Down! I look very forward to a long relationship with you!

    Answer from pro:

    Hi Jeannie, thank you fo much for the glowing review! We are so glad to hear that you've had a good experience with the service we've provided! We definitely want to make sure our customers are comfortable with the products they are purchasing and their concerns are addressed promptly. Please don't hesitate to reach out to us should you have any questions regarding the units you have purchased. We're always happy to hear from you! Take care and stay safe!~ Team Enerhome

    Reply created 29 Jun 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jun 2020

    Tankless water heater

    Great service on all levels. I am very satisfied. Really did some shopping and Enerhome turned out to be the best option and solution. Would highly recommend them. Thank you

    Answer from pro:

    Hi Bojan, thank you so much for the review and recommendation! We are so happy to hear that you are very satisfied with our work! We always want to make sure customers reaching out to us for their heating and cooling needs are provided with the best options and highest level of service possible. If you have questions regarding the units you've purchased, please don't hesitate to reach out, we're always here to help! Take care and stay safe!~ Team Enerhome

    Reply created 29 Jun 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jun 2020

    Air conditioning unit

    Would definitely recommend this company for anyone looking for an air conditioning unit. The sales consultant, Jarred was very helpful returned phone calls and texts regarding pricing and equipment promptly and had our unit installed within a few days of signing up. The service technician, Nima and his assistant did a great job installing the unit within the time frame specified, cleaned up the area and were very nice to deal with.

    Answer from pro:

    Hi Diana, thank you so much for the feedback! We are so glad to know that you are happy with the service we've provided! We're always striving to provide the best possible service to all our customers when taking care of their heating and cooling needs! Please don't hesitate to reach out to us if you ever have questions regarding your units, we're always happy to help! Take care and stay safe!~ Team Enerhome

    Reply created 29 Jun 2020
  • Review from Jason Albin
    Rating: 5 out of 5
    Review left on 7 Jun 2020

    Tankless water heater install

    Great job. Fully satisfied with the technicians. We would recommend them to friends and family. Technicians kept their distance during the COVID-19 pandemic and maintained good use of washing hands and keeping their work area clean.

    Answer from pro:

    Hi Jason, thank you so much for the review and recommendation! We know how important it is to make sure proper safety measures are taken when working inside the home of our customers to protect both the homeowners and our technicians. Please don't hesitate to reach out to us for your future HVAC needs, we're always happy to help! Take care and stay safe!~ Team Enerhome

    Reply created 29 Jun 2020
  • Review from Customer of Empower Home Comfort
    Rating: 4 out of 5
    Review left on 6 Jun 2020

    AC and Air handler replacement

    I thought the service was excellent. It was a difficult installation. They provided sufficient staffing, were thorough in the testing of the system and worked continuously while here and cleaned up afterwards. The job took longer than anticipated due to difficultly of where the equipment was located.

    Answer from pro:

    Hi there, thank you so much for the review! We are sorry to hear that the process had taken a bit longer than you had anticipated. Occasionally jobs do take a bit longer due to certain areas of difficulty discovered during the installation process, but our technicians are all licensed, certified, and trained to work with the products we sell to ensure they are fully equipped to handle any situation. If you ever have any questions for us please don't hesitate to give us a call, we're always here and happy to help! Take care and stay safe!~ Team Enerhome

    Reply created 29 Jun 2020
  • Review from Laura
    Rating: 5 out of 5
    Review left on 2 Jun 2020

    Amazing service! Highly recommend!

    Have had such a positive experience with everyone I have been in contact with at Enerhome. We worked with Adam to ensure we got the right AC and furnace for our home, he was patient and helpful. Everyone from Maria who answers the phone to Rey who serviced and installed was amazing, knowledge and professional! very happy with the service and care!

    Answer from pro:

    Hi Laura, thank you so much for the feedback! We are super happy to know you've had a good experience! Our team here at Enerhome wants to make sure all of our customers are well taken care of from the initial sales process to product registration post-installation. Please don't hesitate to reach out to us if you ever have questions, we're always happy to help! Take care and stay safe!~ Team Enerhome

    Reply created 29 Jun 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 May 2020

    AC Unit

    First of all, great customer service. Danny has great product knowledge. In addition, installation was done under 6 hours. The technician really knows their work. Over all extremely happy with the service so far.

    Answer from pro:

    Hi there, thank you so much for the review! We are so glad to know you've had a good experience with us! All of our technicians are licensed, certified and keeps up to date on new training sessions for the products we sell, to ensure a smooth installation process! Please don't hesitate to reach out to us should you ever have questions, we're always happy to help! Take care and stay safe!~ Team Enerhome

    Reply created 29 Jun 2020
  • Review from Customer of Empower Home Comfort
    Rating: 5 out of 5
    Review left on 7 Feb 2020

    furnace installation

    Our furnace stopped working and a friend recommended that I call Danny at Enerhome. They had a furnace installed by them and overall they were very happy with the experience. I’m thrilled I called Danny. We met the same day and after assessing the situation and my needs, he walked me through available options, costs and advantages and disadvantages. He answered the many questions I had, and after agreeing to a competitive price was able to schedule an installation crew for the next day. Danny was incredibly professional and he was very knowledgeable of the products and about the installation. The installation team showed up on time, answered questions I had and completed the work on time and cleaned up after themselves. The furnace and new thermostat are working perfectly. I was also impressed with Enerhome’s administrative process, from scheduling, to keeping me up to date when people were on their way, invoice payment and registration of the products. Danny called me after the installation to ensure I was satisfied with everything, he answered a couple of outstanding questions and also helped me with the new smart Carrier thermostat and portal. Overall, this was a very positive process and without any hesitation I recommend Enerhome.

    Answer from pro:

    Hi there, thank you so much for the glowing review and kind words, it made us so happy to hear that you had a good experience with our company! We hope you won't hesitate to call or email us if you have any questions going forward, it's always a pleasure to hear from you! Cheers!~ Team Enerhome

    Reply created 10 Feb 2020
  • Review from Keith Lewis
    Rating: 5 out of 5
    Review left on 28 Jan 2020

    Furnace

    Great service by team Enerhome. They are the best compared to any other service providers. Adam, Danny, Ray, Hamid and Alex are a great team. The most difficult installation is made so easy by them and the job was completed in the time specified. Got a quote on Dec 29 and the job was completed on Dec 30 by noon. I would recommend Enerhome to anyone and everyone. They rock. The price is also very competitive and they help me to complete the application to get a rebate of $800 from the Government. Maria is also a very good Customer Service agent and her service is excellent. All the best Enerhome. They also did my AC maintenance. Masoud the technician knew his job very well. Enerhome keeps to their appointments and always do a great job. Keith Lewis. M.COM., LL.B., FIII., B.ED, CIP, CRM, RIBO, OCT.

    Answer from pro:

    Hi Keith, thank you so much for the glowing review and kind words, we all loved reading your review and it made us so happy to hear that you had a good experience with our company! We hope you won't hesitate to call or email us if you have any questions going forward, it's always a pleasure to hear from you! Cheers!~ Team Enerhome

    Reply created 29 Jan 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Jan 2020

    Furnace and A/C

    Positive experience overall. Adam met with us for quite a while to figure out what our best options were considering out unique situation. Installers were efficient and completed the work in a timely manner.

    Answer from pro:

    Hi there Colin, thank you so much for the review! We are so happy to hear that you've had a good experience with our company! We'll make sure to let Adam and the installers know that you were happy with the service they provided and we hope you won't hesitate to call us if you have any questions in the future! Cheers!~ Team Enerhome

    Reply created 28 Jan 2020
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