All reviews (156)

Jodi Weber
Rating: 2 out of 5
Review left on 11 Nov 2019
Venetian Plastering over old stipple walls and ceiing and painting
This was a major endeavour and a new challenge for Chromatist. It took a lot of experimenting and trial and error to get it right and they were on board for doing everything necessary to make us happy. We are extremely happy with the work they did. Postscript - two years later and the paint job is not holding up. We painted over wood on our fireplace and recently re-did the stone on the fireplace. Painters tape was used to protect the paint and when it was taken off, the entire paint around the fireplace peeled off as they clearly did not prime the wood. Very disappointing that only two years later the cracks are showing badly.
Answer from pro:
Dear Jodi, I really appreciate the time you took to give us your feedback - it's invaluable to us and others using HomeStars. I also can't thank you enough for trusting us with your project, especially since this was a new challenge for us as a company, as you mentioned yourself. I know we're not perfect, but I can promise you we see every challenge as an opportunity to learn and grow. We will do everything possible to provide you with a 10-star service next time. Have a wonderful day and hope to see you soon :) - Shayan
Reply created 17 Nov 2019
Customer of Chromatist Painters
Rating: 5 out of 5
Review left on 24 Oct 2019
Interior painting of entire home & cabinetry - highly recommend!
Shayan and his team did a phenomenal job painting and transforming the look of our home. Not only was the entire job completed seamlessly, but it was completed ahead of schedule. Shayan was always easy to reach and accommodating throughout the process. We have already recommended him to friends and family and would use him again without a second thought. Thanks again Shayan and team for the amazing job!
Answer from pro:
Wow, what kind words! And beautiful pictures! :D Really appreciate the extra time you took to give us an honest review of how we did. You went above and beyond! Thank you so much for trusting us with your cabinetry and the rest of your beautiful home. Please remember you have a 3-year warranty on the paint and workmanship, so never hesitate to call us. Can't wait to hear from you again and have a wonderful day! - Shayan
Reply created 26 Oct 2019
Ian
Rating: 5 out of 5
Review left on 22 Oct 2019
Beyond Expectations
Chromatist staff are truly professional painters. They treated our home with great respect, provided outstanding workmanship and offered a great colour consultation service. Shayan and his staff were a delight to work with. There was great communication with Shayan during the entire project. From the very beginning, Shayan assured us that he wanted my wife and I to be completely happy with their workmanship, and that he would not complete the job unless we were 100% satisfied with their work. In fact, Chromatist services went far beyond our expectations. I would unreservedly recommend Shayan and Chromatist
Answer from pro:
My dear Ian, You are so wonderful for taking time out of your busy day to write such a detailed review of your experience. My team and I are truly grateful that you considered us and welcomed us into your beautiful home :) As a rule, we always treat our clients' space with the utmost respect and do our best to deliver a quality job that will last. Communication is another point we stress a lot, because your peace of mind is precious. We always want you to know what's going on, and when it will be delivered. I'm so glad we were able to live up to our 100% satisfaction guarantee for you! Please don't forget about your 3-year warranty and call us up for any touch-ups. Looking forward to helping you with future projects. Have a wonderful day and please say hello to the family :) - Shayan
Reply created 26 Oct 2019
C. Borg
Rating: 5 out of 5
Review left on 20 Oct 2019
Exterior painting
The team was professional friendly. They did a great job. Shayan was a pleasure to work with from beginning to end and was always available for consultation and updates. I would highly recommend Chromatist.
Answer from pro:
Dear C.B., Can't tell you how appreciate my team and I are for putting your trust in us for your project in Weston, Toronto. Thank you for taking time out of your busy schedule to write a review and for your endorsement. I love building personal relationships with our lovely clients and I hope that came through. Please don't forget about your 3-year ironclad warranty - call us up any time :) Hope to be of help again in the near future! Please send my regards to the family - Shayan & Co.
Reply created 22 Oct 2019
Cindy Gardner
Rating: 5 out of 5
Review left on 18 Oct 2019
Danforth house interior painting
I highly recommend Chromatist painting and decor not only for their level of professionalism, but also for their excellence in customer service. From the initial estimate, the colour consultation, they were prompt, courteous and accommodate our tight schedule to complete the job. They were very professional and performed the work they said they would in a timely manner. I’m completely happy with the result and the overall experience with Shayan’s crew!
Answer from pro:
My dear Cindy, My team and I are so grateful that you took the time to give us your feedback - Thank you :) It was a pleasure working on your beautiful home in the Danforth. I've shared your kind words with the team as well and they send their regards! Yes, the timeline was tight, but it's also quite rewarding for me to know we were able to pull it off - all the while upholding the high communication and workmanship standards that you'd expect from a professional service. Please know we're here at your service for the next 3 years during your warranty period, should you need us to make a visit. But I certainly hope we'll get to work together on more projects far sooner than that :) Have a wonderful and thanks again for your kindness and your trust in us. - Shayan
Reply created 29 Oct 2019
HomeOwner
Rating: 5 out of 5
Review left on 15 Oct 2019
Window Caulking and Painiting
Shayan and his crew did a thorough job in painting and caulking our windows. They were in constant communication with us to ensure the work went as planned. They were also very detailed in their work and cleaned up well. Definitely recommend!
Answer from pro:
Dear Gus, Thank you for taking the time to review us and to do so with candor :) You are our first 9/10 rating!! Don't get me wrong, I love 10/10 reviews, but you helped us figure where can improve for thousands of future clients and that is priceless. You mentioned that our timing was off to start work on a couple of days and it wasn't communicated to you clearly. We are now establishing better rules of communication for all of our staff to ensure it doesn't happen again. I also really appreciate that you gave us with our first video review - yet another way you showed us kindness! Couldn't ask for a better client. You've received your warranty cert., so please call us if there are any touch-ups required in the next 3 years. Have a wonderful day and I sincerely hope we'll be able to work together again. -Shayan
Reply created 22 Oct 2019
Dominic Perri
Rating: 5 out of 5
Review left on 12 Oct 2019
Complete interior painting
Shayan did a good job painting our house. We are happy and satisfied %100. There is no problem I can find. I recommended them to all my friends. He is also painting my neighbor house in November. In the summer time I want the exteriors painted. Team was fast and clean. Thank you.
Answer from pro:
Dear Dominic & Emily! My team and were so glad to receive your wonderful review :D Thank you so much for your big heart and opening up your home to me. You and your wife are so generous - I looked forward to every visit to enjoy your company (and your amazing espressos!!) We made such fast friends. I will take extra special care of all the beautiful people you referred to us - I really appreciate the love you showed us. Looking forward to taking care of the exteriors next summer :) Have a great day and talk soon!
Reply created 16 Oct 2019
Customer of Chromatist Painters
Rating: 5 out of 5
Review left on 11 Oct 2019
Extremely organized and professional
Very well organized and professional. I would give them any job if they accepted other work as well besides painting. Highly recommend them for any kind of painting project !!
Answer from pro:
Wow, thank you so much for your extremely kind words! My team and I are so grateful that you trusted us with your home and that you shared your experience here. We love doing this job because of wonderful client like yourself :) I have shared this review with all our staff and everyone is beside themselves!! In the next 3 years, if you notice even the slightest issue with our work, please get in touch and we'll be more than happy to schedule a visit quickly, at your convenience and take care of everything. Have a beautiful day :D
Reply created 11 Oct 2019
Customer of Chromatist Painters
Rating: 5 out of 5
Review left on 26 Sep 2019
Tall Victorian Exterior
An excellent job on finicky details, some at great heights. Shayan was prompt and gracious and worked diligently to meet preferences and timelines. I have already recommended him to friends.
Answer from pro:
Thank you so much for the lovely review! My team and I are delighted to see you're happy with the end results :) And thanks again for putting your trust in us and referring us to family and friends - it is much appreciated. We will take very good care of them. I've forwarded your 3-year warranty certificate along with after photos of the project. Wish you and your family many happy years in your beautiful home! Have a wonderful day and hope to work with you again soon. - Shayan & team
Reply created 28 Sep 2019
HomeOwner
Rating: 5 out of 5
Review left on 17 Sep 2019
Small patchwork and painting over damaged walls
Extremely satisfied with quality of work , professionalism , and follow-up. Too bad they only paint , otherwise I would have asked them to build my next house :-)
Answer from pro:
My dear Reza! Makes us so happy to know you are satisfied with our performance :D Thank you and the family for your kindness and your wonderful review - I shared it with the crew and it really made our day! It was so lovely to see you again after the project was over. My team and I are dedicated to putting a smile on our clients' faces in any way we can. It was a pleasure working with you. As always, we're only a phone call away. Don't forget about your 3-year warranty and give me a ring if there's anything we need to do for you. Please send our regards to the family and have yourself a wonderful day :)
Reply created 11 Oct 2019