Ez Fix Appliance Repair

Rating: 4.9 out of 5

Ez Fix Appliance Repair reviews (208)

  • Review from Mike, Maple
    Rating: 5 out of 5
    Review left on 12 Dec 2025
    Repair household appliance: Oven / microwave
    Quick response and home visit for assessment. Fully explained the issues and solutions to me. Got our oven back on service quickly. Won’t Heston contact them again.

    Answer from pro:

    Thank you for posting your review, please do not hesitate to reach out for any appliance needs. EZFix Appliance Repair

    Reply created 9 Feb 2026
  • Review from Michelle, Toronto
    Rating: 5 out of 5
    Review left on 3 Dec 2025
    Repair household appliance: Washing machine
    My experience was excellent from the very beginning! EZ Fix got back to me right away and was able to come the next day. Ken was on time, professional and did a superb job. The quote we received was honoured (even though I am sure the job wound up being more difficult than envisioned!) I have already booked them again. Highly recommend!

    Answer from pro:

    Thank you for posting your review, please do not hesitate to reach out for any appliance needs. EZFix Appliance Repair

    Reply created 9 Feb 2026
  • Review from Larry Norris, Toronto
    Rating: 5 out of 5
    Review left on 25 Nov 2025
    Repair household appliance: Refrigerator / freezer
    Eugene was excellent with the repair of my fridge! He arrived on time, clearly explained the reason for the issues I was having and gave me a fair estimate, while insisting on using only original brand replacement parts. The parts arrived quickly and as soon as they did he promptly returned to complete the repair. I will use EZFix and request him again if anything else goes wrong with any of my appliances. I could not recommend Eugene and EZFix more to anymore needing help with their appliances.

    Answer from pro:

    Thank you for posting your review, please do not hesitate to reach out for any appliance needs. EZFix Appliance Repair

    Reply created 9 Feb 2026
  • Review from June Zenner, Thornhill, Ontario
    Rating: 5 out of 5
    Review left on 22 Nov 2025
    Repair household appliance: Washing machine
    Very pleased with the work that Ken did. He did an excellent job in a timely manner.

    Answer from pro:

    Thank you for posting your review, please do not hesitate to reach out for any appliance needs. EZFix Appliance Repair

    Reply created 9 Feb 2026
  • Review from Mindy Halper, Thornhill, Ontario
    Rating: 5 out of 5
    Review left on 5 Nov 2025
    Repair household appliance: Washing machine
    Showed up on time. Very professional. Assessed the problem and he will order the parts needed and repair. I was sure I was going to have to replace the washing machine but it will be fixed. I am very pleased. It is repaired. Perfect! Thank you.
    (Updated on 9 Feb 2026)

    Answer from pro:

    Thank you for posting your review, please do not hesitate to reach out for any appliance needs. EZFix Appliance Repair

    Reply created 9 Feb 2026
  • Review from HomeStars user from Toronto
    Rating: 3 out of 5
    Review left on 3 Nov 2025
    Repair household appliance: Refrigerator / freezer
    The technician came and seemed knowledgeable. He diagnosed the problem, as I had expected, as an irreparable fault in a key part due to a bearing failure. But the fridge is 19 years old and the part is not available. (Actually, at one point he quoted a $900 repair cost with a $750 part cost, but the part is $50 if available and is not available at all, so there was something funny about this.) In the end, I just paid the $99 fee for the house call and at that point would give the three star review. But subsequently, a strong yank solved the problem, which must mean that the part was simply blocked by some ice buildup. The fridge is again working fine. So while I don't completely blame the technician for his failed diagnosis, it is also clear that he was at one point misleading. Would I recommend this company again? As a maybe. They claimed deep knowledge of this refrigerator, which I think turned out not to be as true as claimed. So not the worst, but clearly not the best.
  • Review from Sarah, Mississauga
    Rating: 5 out of 5
    Review left on 20 Oct 2025

    Answer from pro:

    Thank you for posting your review, please do not hesitate to reach out for any appliance needs. EZFix Appliance Repair

    Reply created 9 Feb 2026
  • Review from Krystal Nolin, Toronto
    Rating: 5 out of 5
    Review left on 11 Oct 2025

    Answer from pro:

    Thank you for posting your review, please do not hesitate to reach out for any appliance needs. EZFix Appliance Repair

    Reply created 9 Feb 2026
  • Review from HomeStars user from Toronto
    Rating: 3 out of 5
    Review left on 16 Sep 2025
    Repair household appliance: Washing machine
    Easy communication, timely and friendly repair technician. However, they charged $97.21 for a $20 part (a lid switch available on Amazon) and $265 labor for a 17 minute fix. I understand that expertise isn't cheap, but this seemed like quite a steep price for such a simple repair.

    Answer from pro:

    Hello Matthew, we were happy to assist with the washer repair, and complete the work in a single visit. To clarify - parts sold on Amazon are cheap for a reason, most are not OEM parts, and carry no manufacturer warranty. In the future, you are always welcome to purchase parts independently and request installation only. We pride ourselves in having no hidden fees, and no surprise charges - It's important for us to mention that all costs of diagnostic and/or repair are explained in advance and pending approval prior to any work being done. To keep things fair - a discount was also offered and applied, and is not mentioned here. We're happy to assist with any appliance needs that may come. EZFix Appliance Repair

    Reply created 16 Sep 2025
  • Review from HomeStars user from Newmarket
    Rating: 4 out of 5
    Review left on 26 Aug 2025
    Repair household appliance: Washing machine
    Everything was good. I would recommend EZ Fix and I would use them again.

    Answer from pro:

    Thank you for taking the time to share your experience! We greatly appreciate your support, and hope to be your 'go to' appliance repair service. EZFix Appliance Repair

    Reply created 16 Sep 2025