ROOTERWORX

Rating: 5 out of 5

ROOTERWORX reviews (424)

  • Review from Customer of ROOTERWORX
    Rating: 5 out of 5
    Review left on 12 Aug 2022

    Great job on waterproofing and parging

    The Rooterwox team did a great job on waterproofing and parging my house when I had a basement flood. They acted quick and I would recommend them to others! Thank you team.

    Answer from pro:

    Thank you very much for choosing ROOTERWORX, and taking your to write a review for us on Homestars as well! In case you ever need us again - any drain, waterproofing, foundation, or concrete repair project. Cheers!

    Reply created 15 Aug 2022
  • Review from Sanjay Sachdev
    Rating: 5 out of 5
    Review left on 23 Jul 2022

    Clogged sink

    Very pleased with the process right from initial contact and research, as I compared my options, to selecting, scheduling, and receiving the service. I'm a landlord and needed to send a plumber to my tenant. I wasn't even there the process with smooth. They were so knowledgeable, able to visualize my problem give me an estimate, and in the end were completely accurate!

    Answer from pro:

    Thank you, Sanjay, for such a great review! We are pleased to know that you are happy with our service. In case you ever need us again, we are here to help. Any drain, waterproofing, structural, or concrete repair project! All the best from the ROOTERWORX team.

    Reply created 25 Jul 2022
  • Review from pat e
    Rating: 5 out of 5
    Review left on 11 Jul 2022

    Porch leak into coldroom

    From the start, Oleg from Rooterworx came across very professional and knowledgeable about how to deal with my porch leak into the cold room. He explained the products and process he was going to apply to this particular project in detail. When Oleg committed to do this job and what time frame it was going to take to complete it, his crew shows up every day, worked diligently and finished in the time frame specified. Highly recommend Oleg from Rooterworx.

    Answer from pro:

    Thank you, Pat, for the review, we are glad to know you are happy with the porch leak repair, and in case you ever need us again, we are here to help! Any drain, waterproofing, foundation, or concrete repair project! Cheers!

    Reply created 12 Jul 2022
  • Review from Max Ng
    Rating: 5 out of 5
    Review left on 5 Jul 2022

    Concrete flatwork

    As per photos, a section of the concrete block was broken. I expected that the repair involve re-doing the whole piece of concrete that hangs under that patio threshold. Instead, the repairman from Rooterworx poured cement into the gap and connect the threshold with the stepping stones. I am afraid that with time, the stepping stones will move up and down and break that concrete work again. And the work was done without consulting on it will be accomplished. I personally find the work too expensive for the way it was done. After my complaint, I was contacted by Oleg who promised to come by to take a closer look at the work. Yesterday, he came with Marian the person who initially did the work. They took the time to listen to my concerns. Then, promptly, they disconnected that concrete threshold from the stepping stones. The work was performed quickly and to my great satisfaction. I am now very happy and would heartily recommend the company to other people.

    Answer from pro:

    Thank you, Max, for your review! We appreciate for taking the time and write about your experience. In case you ever need us again, please, let us know - any drain, basement waterproofing, structural, or concrete repair projects! All the best from the ROOTERWORX team.

    Reply created 11 Jul 2022
  • Review from N
    Rating: 5 out of 5
    Review left on 27 Jun 2022

    Sewer line clog

    Sergio is great (again). He came and responded to the clogged sewer line very fast and fixed the problem. I highly recommend this company

    Answer from pro:

    Thank you, Tim, for such a concise review! Indeed, Sergio, is one of the best guys in Toronto you could get for solving your sewer line clogging. Thank you, in case you ever need us again, we are a call away - any drain, waterproofing, foundation, or concrete repair project! Cheers!

    Reply created 27 Jun 2022
  • Review from Lisa
    Rating: 5 out of 5
    Review left on 18 Jun 2022

    FUNDATION WATER PROOFING

    I HAD A RELATIVELY SMALL PROJECT TO IMPROVE THE EXISITING WATERPROOFING AS WELL AS TO ESTABLISH NEW AT A SMALL CRAWAL SPACE AREA. HAD A FEW HIGH RATED CONTRACTORS CAME TO REVIEW THE SCOPE OF THE JOB AS WELL AS COSTS ESTIMATION, OLEG WAS KNOWLEDGABLE, STRAIGHT FORWARD ON THE NEEDEDS AND NONEEDS, AND WAS ALWAYS RESPONSIVE IN A TIMELY MANNOR. I DECIDED TO GO WITH ROOTWORX AFTER OLEG PROVIDED HIS DETAILED JOB DESCRIPTION AND PROMISED TO START THE JOB SOONER WHICH FITS MY SCHDEULE BETTER. OLEG AND HIS CREW CAME ON TIME AND DID ALL THE STEPS AS PER THE JOB SCOPE AND POWER WASHED THE SITE AT COMPLETION. OLEG EVEN SEND ONE OF HIS CREW BACK AFTER THE COMPLETION TO MAKE A FEW IMPROVEMENTS. THE ONLY THING PRVENTED FROM GIVING ROOTWORX A FULL MARK WAS DUE TO SOME OF HIS CREW, ALTHOUGH WERE FRIENDLY AND HARD WORKING, WERE UNABLE TO COMMUNICATE SUFFECIENTLY IN ENGLISH, SO IT CAN BE A LITTLE DIFFICULT IF YOU HAVE QUESTIONS WHEN OLEG OR HIS SUPERVISOR WAS NOT ON SITE. THAT SAID, THEY HAVE QUALITY CONTROL MEASURES THROUGH OUT THE ENTIRE PROCESS, SO I TRUST THINGS WERE UNDER CONTROL. AND ROOTWORX PROVIDE 25 YEAR WARRANTIES.

    Answer from pro:

    Thank you, Lisa. We are happy you are satisfied with the service! Some members of our team do not communicate easily in English, we currently strongly support Ukrainian community, and hire workers from Ukraine, after they complete training. And we have to admit, Ukrainians are knowledgeable, hardworking people. Thank you for the review! In case you ever need us again, we are here to help - any drain, waterproofing, foundation, or concrete repair project! All the best from the ROOTERWORX team!

    Reply created 20 Jun 2022
  • Review from Teresa
    Rating: 5 out of 5
    Review left on 16 Jun 2022

    Parging around house and concrete repair

    Thanks to Oleg for the excellent work and customer service. Job done well and on time - would recommend without hesitation. Peter & Teresa C Missississauga

    Answer from pro:

    Thank you, Peter and Theresa, we are glad to know that you are happy with the service! In case you ever need us - we also offer drain, waterproofing, foundation, and concrete repair! All the best from the ROOTERWORX team.

    Reply created 17 Jun 2022
  • Review from Mary
    Rating: 5 out of 5
    Review left on 15 Jun 2022

    bathroom tub backup

    Fast, Great Service, Affordable and would recommend this company to anyone that requires plumbing services. Thanks You.

    Answer from pro:

    Thank you, Michael, for the review! In case you ever need us again, please let us know, we are here to help - any drain, waterproofing, structural, or concrete project. Cheers!

    Reply created 15 Jun 2022
  • Review from Customer of ROOTERWORX
    Rating: 5 out of 5
    Review left on 14 Jun 2022

    Basement waterproofing

    Highly recommend ROOTERWORX. The reason I have chosen ROOTERWORX to waterproof my basement was the professional advice, recommendation, and excellent rating. Out of four other companies, Oleg was the only one who recommended what needs to be waterproofed and what can be postponed. Everyone else had agreed to my mistaken approach to waterproof just the half of the wall. I was extremely glad I listened to their advice as there were two more cracks which would not be fixed had I stopped half way. I was also explained pro and cons of every existing waterproofing approach on the market. It was extremely difficult to obtain just pieces of similar information from any other company. The attitude was and is courtesies, professional. My question were answered, my concerns were addresses quickly and without hassle. Employees were doing their job honestly and hardworking. Company went an extra mile to finish the project even during the weekend before it rained on Monday. Upon job completion everything was left clean, no garbage, grass was back "on" to my satisfaction. Outcome is great - cracks repaired, basement is dry now. Overall company did a great job.

    Answer from pro:

    Hi! Thank you very much for the amazing review and opportunity to work at your house. We are happy to be of help, and hear after from our clients. In case you ever need one of our services in the future, we are offering drain, waterproofing, foundation, and concrete repair services. Kind regards, ROOTERWORX team!

    Reply created 15 Jun 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Jun 2022

    Foundation Wall Parging

    There really are only 3 key components in completing any successful project, such as parging a foundation wall: top quality material, skilled experienced labour and well-managed customer expectations delivered consistently. From our recent personal experience Rooterworx delivered top marks on all 3. Ill not repeat all the various glowing comments that many other satisfied customers have given in their top-rated reviews of this company except to strongly suggest that interested readers should carefully check all of them out, as well as those of other foundation contractors, as we initially did here at Homestars and elsewhere. From the get-go, our foundation wall parging requirements and communications were handled in a friendly efficient manner by Oleg, who in turn provided excellent project management in ensuring that only a highly qualified contractor was selected for the job and that the work was completed successfully on the promised scheduled date. Marian did an excellent job and within the day met all our requirements and expectations, applying new parging on our foundation wall for a nice smooth finish, leaving everything neat and tidy afterwards. The price was fair considering the results delivered and effort required in expertly doing so. The bottom line: be prepared to spend a fair price for quality. Anything less in the long run is a waste of money, in my opinion.

    Answer from pro:

    Thank you, Mr. Claud! It is our pleasure to be chosen, and thank you again for taking your time and write about your experience with ROOTERWORX! It means so much to us to hear back and know that we are moving in the right direction. In case you ever need one of the services that our company offer, please, let us know - any drain, waterproofing, structural, or concrete repair in Toronto, GTA, PEEL, Halton, and Hamilton.

    Reply created 11 Jun 2022
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