My Ninja Movers

Rating: 5 out of 5

My Ninja Movers reviews (120)

  • Review from Claire Carter
    Rating: 5 out of 5
    Review left on 27 Apr 2022

    Excellent Experience with My Ninja Movers!

    We moved with My Ninja Movers and we were absolutely thrilled with the experience. From start to finish, the Ninjas were a pleasure to work with. Booking was very easy and the estimate was thorough, I knew I wouldn't get surprised on the day of the move. The movers were on time, courteous, incredible efficient, responsive to instructions, and just all around great to have be part of our move. We would absolutely recommend My Ninja Movers to our friends. Moving sucks, but I can't wait to use My Ninja Movers for my next move!

    Answer from pro:

    Hi Claire, Thank you so much for your 10 star review! We are glad to hear that you were happy with your Ninja crew! Having all the details ahead of time helps us do what we do, move you on time, with no surprises, or hidden charges. We wish you all the best in your new home! Sincerely, The Ninja Team

    Reply created 28 Apr 2022
  • Review from Michelle Base-Bursey
    Rating: 5 out of 5
    Review left on 13 Apr 2022

    Efficient, easy move - damage rectified

    Mike, Richard and Wei from Ninja Movers helped us move into our new home last week. We had received a referral for Ninja from a good friend of ours who had a positive experience. I thought the process went extremely smoothly - unfortunately we discovered that our office chair had been damaged in the move. Although we were initially very disappointed, the team reimbursed us fairly for the damage once we let them know. Definitely would use Ninja Movers again - efficient, easy, and professional.

    Answer from pro:

    Hi Michelle, We are certainly sorry that you feel our services warranted 0 stars. It is unfortunate that this review was posted prior to notifying our office of your complaint. This experience that you report is not indicative of our standards as evidenced by our many satisfied customers. We will be looking into what may have occurred. Please contact our office so we can further communicate regarding this issue and find a solution. Sincerely, The Ninja Team

    Reply created 15 Apr 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Apr 2022

    Just the service I needed

    I've moved many times, so I noticed 2 things that clearly stood out during my move with My Ninja Movers here in Toronto's core. First, the attention to detail. This made me feel reassured that I was dealing with professionals. Similarly, I liked that the costs were all laid out very clearly (with no hidden fees). My move was seamless. My movers were cordial and focused. I would highly recommend these folks to anyone looking for a reliable option.

    Answer from pro:

    Hi Rhonda, Thank you so much for sharing your experience with others looking for dependable movers! It was a pleasure being a part of your relocation. Please let us know if we can ever assist in the future. Sincerely, The Ninja Team

    Reply created 6 Apr 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Jan 2022

    Responsive, organized, and excellent serve!

    We booked a last minute, complicated move (2 stops) with this company and could not be more pleased! They were professional, organized, and responsive. They handled our last minute changes and requests seamlessly. Our move day was horrible - 22 degrees below! The crew got the job done quickly, efficiently, and cheerfully. They were so nice! Highly recommend this company.

    Answer from pro:

    Hi LMAC, Thank you for recognizing our crew's efforts in the crazy weather we've been having! When someone takes the time to acknowledge them, it puts a big smile on all our Ninja focused faces :) Please let us know if we can ever be of assistance again! Sincerely, The Ninja Team

    Reply created 18 Jan 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Dec 2021

    They really are ninjas!

    I was extremely stressed about using a moving company again because I'd had such a bad experience with a different moving company before. Turns out I was stressed for nothing, because these guys were amazing! They were right on time, very friendly and took special care with all of my belongings. I couldn't believe how fast and efficient they were. The move was done in half the time I thought it would take, and the cost was much less than I was expecting as well. They really made my moving day so much better. I highly recommend My Ninja Movers to anyone who is hesitant about using a moving company, and have already raved to all of my friends, co-workers and family about them. These guys were absolutely wonderful and I can't say enough great things about them. I wouldn't hesitate to use them again and will be recommending them to everyone. Thank you so much for making my moving day so much less stressful than I thought it was going to be!

    Answer from pro:

    Hi Judie, Thank you for taking the time to share your experience with others. We are very glad to hear you were happy with our service. We firmly believe that moving can be a stress free experience when you leave it to our expert crews! We hope you are enjoying your new home :) Sincerely, The Ninja Team

    Reply created 21 Dec 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Nov 2021

    Amazing team

    The ninja movers showed up at our old house and took the utmost care in wrapping our belongings and transporting them to our new home. New bags, tons of plastic wrap and tape, heavy duty furniture bags We had a crew of 4 for our 3 bedroom 2000 Sq ft home. They took very few breaks, 3 five minutes ones and a lunch break during the drive. These guys were hard working! Don't want to have to move again but if I do I'd go with these guys again

    Answer from pro:

    Hi Simon, We are so glad to hear you were happy with your Ninja crew! Thank you for taking the time to recommend us to others. Please let us know if we can ever be of assistance again! Sincerely, The Ninja Team

    Reply created 15 Nov 2021
  • Review from Nick Xiang
    Rating: 5 out of 5
    Review left on 4 Nov 2021

    Highly professional, no errors, lifesaving help

    Hired Ninja Movers through a recommendation from someone in my condo building. They showed up on time, were extremely friendly, and worked efficiently. All my belongings (including many fragile things) were wrapped and tucked in blankets, and had no breakage. They did a great job and I would not have been able to do the move without them. Sal and Rich were truly professionals and I would 100% use them again.

    Answer from pro:

    Hi Nick, Thank you so much for recognizing our crew's efforts as they continue to give their best every day. Your compliments have been passed on to them :) Enjoy your new home! Sincerely, The Ninja Team

    Reply created 8 Nov 2021
  • Review from Lauren Perry
    Rating: 5 out of 5
    Review left on 14 Oct 2021

    Movers

    Highly recommend using My Ninjia Movers. They packaged and took great care of all my furniture and moved quickly. The communication from HQ was perfect as well. Will be using them again in the future.

    Answer from pro:

    Hi Lauren, Thank you for taking the time to leave us a great review! We are glad to hear that you were satisfied with our service! We would be happy to assist in the future should you need it. Sincerely, The Ninja Team

    Reply created 15 Oct 2021
  • Review from Robin Paterson
    Rating: 5 out of 5
    Review left on 9 Oct 2021

    Stress free move

    At each step in the process, My Ninja Movers made the move stress free. The movers were friendly and professional. They really do move like Ninjas! I would highly recommend them, and will definitely use them for my next move. Thanks guys! : )

    Answer from pro:

    Hi Robin, Thank you so much for the 10 star review and for letting others know where to go for a smooth, stress free moving experience. We really appreciate your recognition for a job well done! Please do let us know if we can ever be of assistance in the future! Sincerely, The Ninja Team

    Reply created 13 Oct 2021
  • Review from Customer of My Ninja Movers
    Rating: 5 out of 5
    Review left on 1 Oct 2021

    The best moving company in GTA

    All 3 movers were extremely professional, courteous, hard working and respectful. Nothing was damaged and everything was moved in a very timely manner. Best pricing in the GTA. We would highly recommend the Ninja Team.

    Answer from pro:

    Thank you so much for taking the time to let others know you were happy with your Ninja experience. We appreciate it:) It was a pleasure moving you! Sincerely, The Ninja Team

    Reply created 4 Oct 2021
Get in touch