Fixify Appliance Repair

Rating: 4.4 out of 5

Fixify Appliance Repair reviews (473)

  • Review from Hitesh Pandya, Toronto
    Rating: 5 out of 5
    Review left on 24 Apr 2025
    Repair household appliance
    Great job, quick service and follow up. Highly recommend

    Answer from pro:

    Thank you so much for your kind words! We're glad you were happy with the quick service and follow-up. We truly appreciate your recommendation!

    Reply created 24 Apr 2025
  • Review from HomeStars user from Etobicoke
    Rating: 4 out of 5
    Review left on 22 Apr 2025

    Answer from pro:

    Thank you for your feedback and for the 4-star rating! We're glad you were happy with the service. If there's anything we can do to earn that fifth star next time, please let us know!

    Reply created 24 Apr 2025
  • Review from HomeStars user from Mississauga
    Rating: 4 out of 5
    Review left on 20 Apr 2025
    Repair household appliance
    Very prompt response from Sam and team, very pleasant technician who finished the work and did an excellent job. Unfortunately the cost was quite high.

    Answer from pro:

    Thank you so much for your kind words and for recognizing our team's promptness and professionalism. We're glad you were happy with the technician’s work. We understand your concern about the cost and always strive to offer fair pricing for quality service and reliable parts. We truly appreciate your feedback and your business!

    Reply created 21 Apr 2025
  • Review from Elizabeth, Etobicoke
    Rating: 5 out of 5
    Review left on 16 Apr 2025

    Answer from pro:

    Thank you so much for the 5-star review! We truly appreciate your support and are glad we could provide you with great service. Don’t hesitate to reach out if you ever need anything in the future! Fixify Appliance Repair always ready to help.

    Reply created 21 Apr 2025
  • Review from HomeStars user from Brampton
    Rating: 3 out of 5
    Review left on 14 Apr 2025

    Answer from pro:

    Thank you for your feedback. We're glad we had the opportunity to assist you, but we’re sorry to hear that your experience wasn’t fully satisfactory. We’re always looking for ways to improve, f there's anything specific we could have done better, we’d love to hear your suggestions.

    Reply created 21 Apr 2025
  • Review from Zak, York, Ontario
    Rating: 2 out of 5
    Review left on 14 Apr 2025
    Repair household appliance
    My gas stove doesn't automatically reignite if a burner goes out. I asked before booking if my issue sounded fixable. They said, "yes" without hesitation. When the tech arrived, he looked at my stove then called someone, who called me to let me know, it could not be fixed. If fact, they said this is how it is supposed to work and that's how ALL gas burners work (this just isn't true and if it was, how could you say it's fixible). Then tried to sell me an expensive maintenance service instead. I paid the bill, but feel a bit taken.

    Answer from pro:

    Thank you for sharing your experience. We’re truly sorry to hear that you felt disappointed with the service and communication. Our goal is always to provide honest assessments and helpful solutions, and we regret if our initial response gave the wrong impression. We appreciate your feedback and will use it to improve how we assess and communicate repair possibilities moving forward. If you'd like to speak further about your experience, please feel free to reach out directly, we’d value the chance to make things right.

    Reply created 21 Apr 2025
  • Review from HomeStars user from North York
    Rating: 1 out of 5
    Review left on 13 Apr 2025
    Repair household appliance
    Extremely disappointed with the service. The technician was unprofessional and failed to complete the job as promised. Not only was the service incomplete, but I was also left with a hefty bill for work that was barely half done. It felt more like being taken advantage of than receiving any real help. Now I’m stuck trying to figure out how to fix the issue myself. I would not recommend this service to anyone.

    Answer from pro:

    I'm truly sorry to hear about your experience and sincerely apologize for the inconvenience caused. This is certainly not the level of service we aim to provide. We take your feedback seriously and would appreciate the opportunity to make things right. Please reach out to us directly so we can discuss your concerns in more detail and work towards a resolution. Your satisfaction is important to us, and we’d like to do everything we can to regain your trust. Thank you for bringing this to our attention. The Fixify Appliance Repair Team

    Reply created 21 Apr 2025
  • Review from dhow44, Hamilton
    Rating: 5 out of 5
    Review left on 12 Apr 2025

    Answer from pro:

    Thank you so much for the 5-star review! We truly appreciate your support and are happy to hear you were satisfied with our service. We're always here if you need anything in the future!

    Reply created 13 Apr 2025
  • Review from HomeStars user from Brampton
    Rating: 1 out of 5
    Review left on 8 Apr 2025

    Answer from pro:

    We’re very sorry to hear that you had a negative experience, and we truly appreciate your feedback. Our goal is always to provide excellent service, and we’d like the opportunity to make things right. Please feel free to contact us directly so we can better understand the issue and work toward a solution.

    Reply created 13 Apr 2025
  • Review from HomeStars user from Markham
    Rating: 4 out of 5
    Review left on 3 Apr 2025
    Repair household appliance
    Received a call from Fixify on the same day I posted on the site. The technician arrived at 6pm on same day. Sam said he would have to order the part for my Samsung electric range and it's coming from the USA. Technician came back with the part about a week later to install the replacement part.

    Answer from pro:

    Thank you for sharing your experience! We're glad to hear that our team was able to respond quickly and get your Samsung range taken care of. Sam and the team always strive to provide prompt and reliable service, and we’re happy everything went smoothly with the part replacement. If you ever need assistance again, don’t hesitate to reach out, we're always here to help! The Fixify Appliance Repair Team

    Reply created 21 Apr 2025