Dzovig Avedikian, Toronto
Answer from pro:
We're sorry for the inconvenience. Unfortunately, our technician was sick yesterday, and we tried to call you to inform you that we didn’t have another technician available in your area at that time, but the call went to voicemail. We kindly ask you to consider removing the negative review, as we are still willing to send a technician tomorrow to complete a full assessment of your appliance. Please also note that the appointment was postponed multiple times on your end, and we never charged any cancellation fees. No work has been performed or billed so far. We appreciate your understanding and hope to resolve this matter to your satisfaction.
Reply created 19 May 2025