The HVAC Service

Rating: 4.8 out of 5

The HVAC Service reviews (273)

  • Review from christina collins
    Rating: 5 out of 5
    Review left on 31 Jan 2022

    Great Guide Line!

    Last week I bought wholehouse carbon Filtration system in pursuit of making our eater cleaner and safer because my family has little kids. I cannot tell the difference, however my wife believes it really works. Thanks to the HVAC service solutions for your guidance and affordability. Cheers.

    Answer from pro:

    Thank you for choosing The HVAC Service! We appreciate you taking the time to share your experience with us.

    Reply created 4 Feb 2022
  • Review from darla brannam
    Rating: 5 out of 5
    Review left on 29 Jan 2022

    The team was very kind.

    After moving to a new house I found out that was no water heater, or it was previously damaged. Who knows? Anyways, before buying a new one, our family decided to rent a water heater with the HVAC service Solutions. The team was very kind to recommend us a unit fitting our paying capacity. Water softener included as well.

    Answer from pro:

    Thank you for choosing The HVAC Service! We appreciate you taking the time to share your experience with us.

    Reply created 4 Feb 2022
  • Review from April Jaynes
    Rating: 5 out of 5
    Review left on 27 Jan 2022

    Furnace Maintenance

    My problem was probably not the common one, a big neglect of the furnace maintenance, which resulted in damage to the unit. Decided to not waste money on repairs, and turned to the HVAC Service Solutions for a brand new Trane model. Until now, no complaints, however, will do my best to maintain the unit.

    Answer from pro:

    Thank you for choosing The HVAC Service! We appreciate you taking the time to share your experience with us.

    Reply created 4 Feb 2022
  • Review from Minika nevrin
    Rating: 5 out of 5
    Review left on 19 Jan 2022

    Immediately diagnosed the problem!

    I was impressed with the hvac service teamwork because service team was very professional and immediately diagnosed the problem with our furnace which suddenly stopped working. Thanks for fixing my old Lennox furnace.

    Answer from pro:

    Thank you for choosing The HVAC Service! We appreciate you taking the time to share your experience with us.

    Reply created 19 Jan 2022
  • Review from Joy Lee
    Rating: 5 out of 5
    Review left on 18 Jan 2022

    The team were incredible!

    10 stars! They were incredible! Their team is kind, eduacted and truly increased in making our visit a memorable one! I can certainly recommend the firm as dependable and use them again.

    Answer from pro:

    Thank you for choosing The HVAC Service! We appreciate you taking the time to share your experience with us.

    Reply created 19 Jan 2022
  • Review from Amanda Dugam
    Rating: 5 out of 5
    Review left on 17 Jan 2022

    Immediately recognized the problem.

    Very thorough, immediately recognized the problem, and had all necessary tools on hand to do the task and to replace burned thermostat to the new one. Thanks the HVAC Service team.

    Answer from pro:

    Thank you for choosing The HVAC Service! We appreciate you taking the time to share your experience with us.

    Reply created 17 Jan 2022
  • Review from Madolyn Cryder
    Rating: 5 out of 5
    Review left on 16 Jan 2022

    technicians were nice

    The HVAC Service recently installed us new Weil McLain boiler. it was very important for us that everything is assembled as compactly as possible. Their technicians were nice and courteous. It was installed same day. We will recommend the hvac service!

    Answer from pro:

    Hi Madolyn! Thank you for choosing our service and for your feedback. Enjoy your new boiler and rely on us when you need help ?

    Reply created 18 Jan 2022
  • Review from Kristy Veneruso
    Rating: 5 out of 5
    Review left on 15 Jan 2022

    Knowledgeable Service Team.

    The HVAC service team is professional, knowledgeable, and courteous - just fantastic! Every project, from maintenance of boiler to water softeners, has been completed to perfection! I am highly recommend.

    Answer from pro:

    Thank you for choosing The HVAC Service! We appreciate you taking the time to share your experience with us.

    Reply created 17 Jan 2022
  • Review from Anne Abbott
    Rating: 0 out of 5
    Review left on 10 Jan 2022

    Questionable Technical Capabilities/Terrible Customer Service

    Do yourself a huge favor and stay away from this company. They appear to have many good reviews, so we either got terrible technicians and office staff or many of these 10/10 reviews are questionable. They are not technically qualified to install such critical equipment in your home, not to mention the terrible customer service when something goes wrong. The way they installed our boiler was not in code and could have been disastrous for our family! We tried numerous times to have them fix it and they constantly changed the date and or time and the technicians they sent out did not fix the original problems, but created new ones. We could no longer take chances and were lucky to find a company that was honest and reliable and able to finally fix it, they made changes on the venting to bring it up to code. Even though the boiler had only been installed 8 months prior and was still under warranty, we had to pay $500 to have the additional work done to make the boiler safe and functioning properly. BUYER BEWARE if you deal with this company.
  • Review from Jade Church
    Rating: 5 out of 5
    Review left on 9 Jan 2022

    knowledgeable

    Absolutely wonderful,knowledgeable, kind, and well-mannered company. Tech did the job swiftly and effectively while also taking the time to answer any questions I had. We will definitely use them again. Thank you!

    Answer from pro:

    Thank you for choosing The HVAC Service! We appreciate you taking the time to share your experience with us.

    Reply created 10 Jan 2022