Window Operator costs under $100, so that means the labour was around $400 for a 1 hour job! First of all its my fault because I did not shop it and just wanted to get it repaired before rain because the operator was rusted and window wouldnt close fully. They did call me back with a quote of over $500+ plus taxes and I did agree. So its my fault for agreeing it. Another funny thing is that they asked for a deposit of $165 so they could pick up the operator, however when the tech came to repair it, he said they have them in stock. I will say the tech did a good job! No complaints but seriously FOUR HUNDRED DOLLARS to replace a simple window operator!!!!!!!!!! The manager who was also the tech was very professional and called me to ask what he can do address my concern that they charged so much for labour. I told him that it was my fault for not shopping, but it was ridiculous and he did take $100 off! remember, this is just for the operator, not the whole window!