CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM

Rating: 5 out of 5

CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM reviews (464)

  • Review from Craig in Whitby.
    Rating: 5 out of 5
    Review left on 19 Oct 2024

    Rear sliding patio doors

    From the first visit from the estimate to the professional installation, it was a great experience. I highly recommend and insist you use Consumer direct. Craig-Whitby

    Answer from pro:

    Thank you, Craig, for your fantastic review! We're thrilled to hear that you had a positive experience from the initial estimate to the installation. Your high recommendation means the world to us. Please don't hesitate to contact us if there's anything you need.

    Reply created 22 Oct 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Oct 2024

    A+ Job From Start to Finish

    I cannot sing enough praise about Consumer Direct Windows and Doors. From start to finish, this has been an A+ experience. Jerry provided the most outstanding advice. We needed to change our front door, patio door, huge front upper and lower window, as well as all the main floor windows. The advice we received was priceless. It is a huge purchase and investment, so you want to be sure you make the right choices. The guidance we received ensured just that. The measurements were taken quickly. Mike notified us once our windows and doors had arrived (and worked with our schedule to book our installation). The installers were absolutely incredible. They were hard-working and efficient. They cleaned up very well upon completion. My husband works in the trades and said he hasn't seen such professionalism and keen organization in a long time. We absolutely adore our new windows and doors. The quality is outstanding. All of our neighbors keep walking by and complimenting our home. It has truly transformed our property. It has added value and beauty to our home. We also received a call immediately after the work was completed from Mike, to ensure everything went smoothly. He wanted to ensure there were no issues and that we were happy with the installation . Thank you for an outstanding job!! Your quality and professionalism did not go unnoticed. I would highly recommend this company a million times over.

    Answer from pro:

    Thank you so much for your incredible review! We're thrilled that Jerry’s advice helped guide such an important decision, and it’s wonderful to hear that Mike and the installation team exceeded your expectations. Knowing that your husband, who works in the trades, was impressed by the professionalism and organization of our installers means a lot to us. We’re delighted to hear that you adore your new windows and doors and that they’ve transformed your home. Your kind words and recommendation are truly appreciated, and we're so happy to have been part of adding value and beauty to your home. Thank you again for choosing Consumer Direct Windows and Doors!

    Reply created 21 Oct 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Oct 2024

    Excellent from sales to install

    My experience with Consumer Direct has been truly exceptional. David was awesome when it comes to sales and gave us the best price and product. He was honest, available and was prompt with his responses. We were fully informed from beginning till the end. The installation crew led by Alex and Ilias (hope I spelt his name right) were remarkable in their job. We were truly impressed to see the coordinated efforts of each team members which resulted in installing 26 windows and a patio door in 8-9 hrs. It was truly a seamless experience and I would highly recommend them to anyone considering their services.

    Answer from pro:

    Thank you so much for your detailed review! We're delighted to hear that David provided you with an exceptional sales experience and that Alex and Ilias, along with the installation crew, delivered seamless and efficient work. Completing 26 windows and a patio door in 8-9 hours is no small feat, and we're glad you were impressed with the coordination and quality. We truly appreciate your recommendation and your trust in Consumer Direct Windows and Doors!

    Reply created 21 Oct 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Oct 2024

    Consumers Direct

    Had entrance door with one sidelite and three windows installed. Steve ( sales associate ) was very knowledgeable and personable. Installation team was exceptional, and left everything clean and tidy. Would strongly recommend Consumers Direct to everyone !!

    Answer from pro:

    Thank you for your kind review! We're thrilled to hear that Steve and our installation team made such a great impression. It's always our goal to provide excellent service, and we're glad to know you were happy with your new entrance door and windows. We appreciate your recommendation and hope you continue to enjoy the upgrades!

    Reply created 22 Oct 2024
  • Review from Ann Wong
    Rating: 5 out of 5
    Review left on 15 Oct 2024

    Windows and Doors

    I got my 2 windows, patio door, front door and storm door replaced. Checked the products at the company showroom. The windows and doors are of good quality. The installers did great work. The customer services at Consumer Direct Windows and Doors are outstanding.

    Answer from pro:

    Thank you for your review! We're thrilled to hear that you're happy with the quality of the windows, doors, and the installation process. It's always our goal to provide excellent products and outstanding customer service. We appreciate you choosing Consumer Direct Windows and Doors!

    Reply created 21 Oct 2024
  • Review from Customer of CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM
    Rating: 5 out of 5
    Review left on 14 Oct 2024

    windows and front door

    This company was very professional and worked within my budget. The installers were amazing and did a very thorough job to ensure it was done right. I would recommend this company to anyone looking for new windows or doors.

    Answer from pro:

    Thank you for your kind words! We're thrilled to hear that our team was able to work within your budget and provide a professional experience. Our installers take pride in ensuring everything is done thoroughly and to the highest standard, so it’s great to know you were satisfied with their work. We truly appreciate your recommendation and look forward to helping you with any future window or door projects!

    Reply created 15 Oct 2024
  • Review from Customer of CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM
    Rating: 5 out of 5
    Review left on 8 Oct 2024

    Front Entry door

    We were in desperate need to replace our front entry door. Consumer direct door and windows were recommended to me by a good friend of mine who had recently replaced their front entry door. I reviewed their website and booked a meeting for an estimate. Jerry provided lots of info on how they install and support the front entry door. He recommended going to their showroom to actually see many of their doors and glass to feel comfortable with any purchase. When looking at looking the several doors, staff were very friendly and provided insight on the benefits of their doors. They also provided suggestions on what should be changed out, colour and style of the doors to choose from and the type of glass to use on each side of the door. Jerry did the design over a weekend with our wish list of style,and colour. It has been a pleasure working with Consumers direct door and windows.

    Answer from pro:

    Thank you for taking the time to share your experience! We're so glad to hear that Jerry and our team could help guide you through the process of selecting the perfect front entry door. It's great that you found the showroom visit helpful and that our staff provided valuable insight on style, color, and glass options. We're proud to know that you had a positive and seamless experience from design to installation. Thank you for choosing Consumer Direct for your door replacement, and we look forward to working with you again in the future!

    Reply created 15 Oct 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Oct 2024

    Windows and Doors

    From quotation to measurements to installation, everyone we met were professional, courteous and me all our expectations. Delivery and installation took place within the promised time frame. Our installers did a good job and left the place tidy.

    Answer from pro:

    Thank you so much for your kind words! We're thrilled to hear that our team met your expectations from start to finish. It's great to know the installation went smoothly and everything was completed within the promised time frame. We appreciate your feedback and hope you enjoy your new windows and doors!

    Reply created 7 Oct 2024
  • Review from Arabinda Patra
    Rating: 5 out of 5
    Review left on 4 Oct 2024

    Bathroom and Basement Windows replaced

    Very reliable and budget friendly. Rob is very helpful sales executive and superb friendly and professional. Suggests what is best suits our requirement in our budget. He quoted genuine price you must find less what others will quote. The technical team is also expert, they did the replacement of windows cleanly and end to end product was delivered much within time as promised. In future definitely I will reach out the Consumer Direct for other windows/doors replacement . This is the 2nd time I had business with them.

    Answer from pro:

    Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Rob and our team. It's great to know that you found our pricing competitive and our service reliable. Our goal is always to provide top-notch service within budget, and it's rewarding to hear we've met your expectations. We're grateful for your continued trust in Consumer Direct, and we look forward to assisting you with any future window or door replacements. Thanks again for your support!

    Reply created 15 Oct 2024
  • Review from Customer of CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM
    Rating: 5 out of 5
    Review left on 3 Oct 2024

    window and door

    they good jobs and lots of patient and the guys really nice and friendly they doing good job.. but clean up not much but i am don't complain but I am so happy with the windows that what i want is big change..

    Answer from pro:

    Thank you so much for your feedback! We're thrilled to hear you're happy with the windows and the big change they brought to your space. We appreciate your kind words about our team's friendliness and patience. We also apologize for any inconvenience with the cleanup and will take your comments into consideration for improvement. Your satisfaction is our top priority, and we're glad we could help make your home even better!

    Reply created 4 Oct 2024