Vova was great! Quick to reply, super professional and literally took apart my whole dryer and identified the issue and put it all back together. Kept me in the loop as he was going along. While we werent able to test it at the time of fix, he tole me the next steps, he identified that the dryer socket was not at full wattage and required an electrician(who I found from Homestars-who was great too).. tested the dryer. Working very well. The follow up from CAS showed their client care and was much appreciated! Highly recommend