HomeStars user from Toronto
Rating: 1 out of 5
Install or Replace Bathtub
We used this company to replace our shower, initially everything seemed fine from the surface. However they never caulked the shower drain, so every time we were using the shower water was falling onto the ceiling of our bathroom one floor down.
Julian came back to fix the shower, he did try and say the water damage wasn’t from their work originally, as when the shower was running no water would flow. We eventually realized there needed to be weight in the shower for the flood to happen, so It ended up being their fault which he admitted to.
Now we are left with a hole in the ceiling of our second floor bathroom which was caused by this company, and Julian is not responding to any message asking when he would come fix it (months now).
Considering basic plumbing steps were not followed, I am left with a hole that I need to bring a new contractor in to fix, would not recommend for plumbing jobs.
Julian was good to deal with, until he ghosted me.