Insight Pest Canada

Rating: 4.3 out of 5

Insight Pest Canada reviews (95)

  • Review from Customer of Insight Pest Canada
    Rating: 5 out of 5
    Review left on 20 Nov 2024

    Professional, friendly technicians

    Our service technician, Gary, is very knowledgeable and friendly. We had a mouse problem and he took care of it. Very satisfied customer!

    Answer from pro:

    Good morning! Thank you so much for taking the time to leave this lovely review of our technician, Gary. We are so thrilled to hear that Gary provided a friendly and knowledgeable service, we will make sure this gets passed on to him. Thank you for choosing Insight for your pest control needs and we look forward to seeing you at the next one!

    Reply created 21 Nov 2024
  • Review from Isabelle Mak
    Rating: 5 out of 5
    Review left on 19 Nov 2024

    Amazing Service from Benny

    Benny has been servicing us for a few years now. He's very knowledgeable, thorough and friendly. When we have an issue with bugs or pests, he makes the effort to help tackle the problem right away and provides us with tips on how to prevent it in the future. He takes the time to listen and provide valuable advice and service. Highly recommend this company and Benny!

    Answer from pro:

    Hello Isabelle! Thank you so much for this great review of our technician, Benny! Bennys' level of customer service and knowledge is what we strive for here at Insight. We are so happy to hear that Benny has been providing you consistent and exceptional services over the years. Thank you so much for your continued loyalty and support, we look forward to servicing you again soon.

    Reply created 19 Nov 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Nov 2024

    Your technician Rasheed did a great job!

    Rasheed is very polite and professional. He worked into very details on all the areas needed. This is the second visit according to my annual contract, he is much better than the first technician you sent. I appreciate his work and thank you Rasheed!

    Answer from pro:

    Hello! Thank you so much for this lovely review of our technician, Rasheed! We will ensure this gets passed on to him. We are so happy to hear that Rasheed provided you with an exceptional service; this is what we strive for here at Insight. We'd like to thank you for your loyalty and support and thank you for choosing Insight for your pest control needs. Thank you and have yourself a great day!

    Reply created 18 Nov 2024
  • Review from Douglas Chung
    Rating: 5 out of 5
    Review left on 15 Nov 2024

    Insight quarterly inspection

    Manik is very professional and friendly, highly recommended. Always treats our property with care and diligence.

    Answer from pro:

    Hi Douglas! Thank you so much for taking the time to leave this great review of our technician Manik! We are thrilled to hear that Manik provided a friendly and professional service for you, his level of customer service is what we strive for here at Insight. Thank you for choosing us for your pest control needs, and we look forward to servicing you again soon!

    Reply created 18 Nov 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Nov 2024

    Had an issue and it was dealt with professionally

    I had been using their services for over 2 years and at some point I felt that I do not need their services. I did call and cancel but apparently it was not loged in their system and I was sent an invoice that I owe them. After a back an forth they dealt with it professionaly and my issues has been resolved. Over the pas two years we had many problems with Ants & Wasps and they dealt with it and it was gone. Very professional and highly recommend them.

    Answer from pro:

    Hello Arashv! Thank you for taking the time to leave this detailed review of our company, your feedback means a lot to us. I am so sorry to hear that you had this experience with our company and we would love an opportunity to make this right. Please reach out to our office (855-589-3640) and ask to speak with the Branch Manager in your area in regards to a review. Thank you again, hope to hear from you soon.

    Reply created 18 Nov 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Nov 2024

    The Best Experience with Josh

    I am with this company for a long time and have no complain at all . Thanks for providing us the wonderful service. .

    Answer from pro:

    Hello Waseem! Thank you so much for taking the time to leave this great review of Josh! We are so thrilled that you've enjoyed your experience with our company and our technician, Josh. Your continued support and loyalty means everything to us here at Insight and we appreciate your feedback. Thank you for choosing Insight for your pest control needs and have a lovely day! See you again soon.

    Reply created 17 Dec 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Nov 2024

    Pest control

    We are in a rural setting and have had insight pst solutions for over year now. Wasps mice and polenta have lava been looked after and we are problem free. Special thank you to Aaron A

    Answer from pro:

    Hello Don! Thank you so much for taking the time to leave this great review of our company and our technician Aaron! We are so happy to hear that Aaron provided an exceptional service for you, we will ensure this gets passed along. Thank you for your continued support and loyalty. Have a great rest of your day!

    Reply created 14 Nov 2024
  • Review from Customer of Insight Pest Canada
    Rating: 5 out of 5
    Review left on 13 Nov 2024

    Red ants in backyard

    I had awful red ants that were biting us. This was the only company that guaranteed their work and came back until the problem was resolved.

    Answer from pro:

    Good morning! Thank you so much for taking the time to leave this great review of our company! Your feedback means so much to our growing company. We are thrilled to hear our technicians were able to take care of your pest control needs! We appreciate your continued loyalty and support. Thank you again, and have a great day.

    Reply created 14 Nov 2024
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 13 Nov 2024

    PEST CONTROL

    GARY SERVICED MY HOUSE TODAY AND EXPLAINED WHAT HE WAS GOING TO DO. WHEN HE WAS LEAVING HE TOLD ME WHAT HE DID AND FOUND A HOLE WHICH HE FIXED SO NO PESTS COULD GET INTO THE HOUSE. GARY WENT ABOVE AN BEYOND! WENDY MURRAY

    Answer from pro:

    Good morning Wendy! Thank you so much for taking the time to leave this lovely review of our technician, Gary! We are so happy to hear that he was thorough and provided you with an exceptional service; we will make sure this gets passed on to him. Our growing company loves feedback and we'd love to hear how we can change that 8/10 to a 10/10 for you. Please do not hesitate to reach out to our office (855-489-3640) to let us know what we could have done better. We support your continued loyalty and support and thank you for choosing us for your pest control needs. Looking forward to seeing you at the next one!

    Reply created 14 Nov 2024
  • Review from Customer of Insight Pest Canada
    Rating: 5 out of 5
    Review left on 13 Nov 2024

    Service Technicians - Gary & Adrian

    The customer service I received from Insight Pest Solutions was just superb. Gary and Adrian noticed a hole in my roofline during a home renovation I was having. They notified me and took on the responsibility to correct the situation by sealing the hole, where small rodents might have gotten in. They didnt need to do this but its people like them who went above and beyond to make sure the service was completed properly. Very happy with the service and the company. Thanks, Anita

    Answer from pro:

    Hello Anita! Thank you so much for writing this lovely review of our technicians Gary and Adrian! Their ability to go above and beyond to keep you happy is what we strive for here at Insight. We will ensure that this gets passed on to them! Your feedback means so much to our growing company and we want to thank you for your support and loyalty. Thanks for choosing Insight and we hope you have a great rest of your day!

    Reply created 13 Nov 2024