The Monitoring Center

Rating: 4.6 out of 5

The Monitoring Center reviews (296)

  • Review from Kathy
    Rating: 5 out of 5
    Review left on 19 Dec 2019

    great

    I had done alot of research and received another quote and was very pleased with Lisa in customer service, She answered my thousand questions prior to install and explained everything quite clearly. Richard the technician was great, very pleasant and he too answered all of my questions. My only negative comment would be if there is a delay in getting to the client, just keep in touch with them and let them know what time they can expect you. Other than that no complaints. So far so good, I was worried I wouldn't I would have trouble navigating the system but got the hang of it quickly, just like Richard said ! thanks so much

    Answer from pro:

    Thank you Kathy ... we have taken your suggestion very seriously and will apply your recommendation. Welcome on board!!

    Reply created 23 Dec 2019
  • Review from Customer of The Monitoring Center
    Rating: 5 out of 5
    Review left on 19 Dec 2019

    Allarm Service Installation

    Great interaction with TMC and all needs were met! Very satisfied with the professionalism and completed work. Fred was extremely helpful in deciding our needs without pushing more product which was appreciated.

    Answer from pro:

    Thank you so much for your positive commentary ... we look forward to servicing your security needs.

    Reply created 19 Dec 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Dec 2019

    I switched to The Monitoring Center

    I was with another alarm company for years, and it was time for a change due to high costs and some older equipment. From my first inquiry right up to the install, everything was excellent. The monthly cost is a fair amount, and there were no surprises. This was a system takeover, and the installer was extremely knowledgable. He also cleaned up his minimal mess, which is rare these days. I'm glad I made the switch to The Monitoring Center and I'm very happy to be paying less than half of what I was paying for the past several years.

    Answer from pro:

    Thank you Elliot ... welcome on board!

    Reply created 18 Dec 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Dec 2019

    Excellent hOme monitoring company

    The best price you can get in Ontario. Prompt response. Quick installation. Flexible hours and options. . Reliable equipment. Polite and prepared technicians and sales personal. Convenient location for GTA.

    Answer from pro:

    Thank you so much Audrey!

    Reply created 18 Dec 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Dec 2019

    about time we switched to TMC

    We have been paying way to much for monitoring. Finally made the switch and we are so happy with TMC. The experience to swich was very easy and effortless. We should have done it years ago.

    Answer from pro:

    Thank you Novie!!

    Reply created 18 Dec 2019
  • Review from Humphrey Mak
    Rating: 5 out of 5
    Review left on 12 Dec 2019

    Professional service

    I switched to TMC after with my previous monitoring centre for 25+ years. From the moment i contacted them online to installation, I am very happy with their professional services.

    Answer from pro:

    Thank you Humphrey ... we hope to be servicing your security needs for the next 25+ years. Welcome on board!

    Reply created 16 Dec 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Dec 2019

    Great Company

    We got a new building, and needed a security system. We found The Monitoring Center and they were great! Friendly service, cheap prices make me want to switch all of my security needs over to them!

    Answer from pro:

    Thank you!!

    Reply created 16 Dec 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Dec 2019

    Home alarm installation

    Great interaction with TMC and all needs were met! Very satisfied with the professionalism and completed work. Richard was extremely helpful in deciding our needs without pushing more product which was appreciated.

    Answer from pro:

    Thank you!

    Reply created 11 Dec 2019
  • Review from Julian Zamparo
    Rating: 5 out of 5
    Review left on 9 Dec 2019

    Efficient and Knowledgeable

    I was with another company and found that there were issues with installation where some smoke detectors were not connected. There was a problem with compatability when I changed from Rogers to Bell. TMC resolved the issue quickly and they are very economical as well. Very pleased with the technition as he was very knowledgeable and answered all my questions.

    Answer from pro:

    Thank you Julian ... welcome on board!

    Reply created 11 Dec 2019
  • Review from Stephen N.
    Rating: 5 out of 5
    Review left on 8 Dec 2019

    Alarm system takeover

    I recently switched to TMC after having been a longtime customer of another alarm monitoring company. I did a lot of research on alarm companies before deciding on TMC. They upgraded my system and their installers were very professional and knowledgeable. I am a very happy customer of TMC!

    Answer from pro:

    Thank you Stephen ... we appreciate your positive commentary and your business.

    Reply created 11 Dec 2019