Reliance Home Comfort reviews (13631)

Paul from Reliance (team member BEAZ060) came by to repair our new air conditioning unit. He was fantastic. He explained everything to me in plain English, did all of the required testing (and some extra tests as well) and helped to solve our A/C issues.

The gentlemen, Danny and John showed up at 8:00 AM sharp and they were done by 11:00 am. They courteous, efficient and took time to answer my questions. The installation was done neatly and professionally. There was one small cosmetic issue that I asked them to address and they gladly fixed it. We chose to rent as this is a preferred route for us rather than dishing out $7,000 when we will likely not be here in 5 years. Also, Jesse McLean the sales rep did a great job walking us through our options and made the process really simple for us. Thanks Jesse!

The technician Robert Maclean was courteous, knowledgable and explained the problem in detail.it was the same problem happening twice and he took the time to solve it properly . In addition he came on time and was professional looking.

I called Reliance to have a look at my broken air conditioner, technician Adam Walker showed up in my appointment window and had called ahead to let me know of his arrival. He quickly diagnosed the problem and had it solved in a couple of hours. I'm glad my air conditioner was up and running the same day, and Adam also recommended I enroll in a protection plan for my equipment to cover future repairs costs, which I did. Thank you, Syed

We just had a new furnace installed. Matt and Rob did a great job with the installation, they were prompt, professional and were also very helpful with any questions I had. They even took the time to explain the operation and maintenance requirements of the furnace.

Was running out of hot water before one 10 minute shower was even done. I called Reliance and they sent Jason Mitruk over first thing Saturday morning, which was the best time for me. He was polite, professional and very informative. And he even took the time to wear his slippers over his boots to protect my carpet. Overall the experience was great.

Mario Cirelli is a great Service Technician of Reliance. He is polite and helpful. He has answered all my questions and helped me to solve my problem about our broken furnace.Thanks a lot.

Hot water heater was leaking, and we needed to have it moved as we had to bend our furnace filters to install them. Service by Jay from Reliance was clean, efficient, polite.

Heqiang Zhang, the technician, was very helpful in identifying the cause of the leak from my AC. He also provided clear and detailed explanation of the solution. Also gave me tips on ongoing maintenance to improve efficiency.

I had no hot water and low pressure - although Reliance told me the wrong day for the appointment the second operator I spoke to dispatched someone right away. When Chad McDaid came he knew exactly what the problem was and fixed it very quickly. He was knowledgeable, courteous and explained everything in detail for me to understand. Thank you for your great service - also thank you to the second operator I spoke to who dispatched someone to come right away. Sorry I don't remember your name!