Reliance Home Comfort reviews (13630)

Since I have a Carrier Infinity 96 Furnace installed by the Builder,I wanted an air-conditioner,a humidifier,a air purifier and a Infinity control all by Carrier to be installed.Reliance Sales Rep Rodney Schunker walked me through all the details with the net result had all the items installed within 2 days.As for the installer -John Saliba- he is one of a kind,most helpful and informative.It was a dream to have Reliance at Brampton to do the work and definitely and highly reccommend them

The Reliance technician Adam W. maintenance service was very thorough. He was very knowledgeable with his craft, his work ethics was impeckable. He was very polite and explained the details of what was done. I would definately recommend Reliance and Adan to friends and family. Elizabeth

Paul C. (Emp. id # 1690) From Relinace home confort came to fix my Air-Condition as it was not working and not pushing any cold air. Paul was very professional, quick, and was able to resolve the problem with no time. He knew what he was doing and I really appreciated his service. Because of Paul I will defiantly stayed at Reliance or recommend a family member or friends. Paul also recommended to me how to maintain the AC Machine true out the year and what to do if any problem should occur. He is well experience and I would defiantly ask for him again in future. Great Job Paul C. Thank you Uttam Partab

Adam Walker from Reliance home comfort come to our home. He was very professional and friendly person . He did a great job quickly and fixed and service all the equipment efficiently. Thank you Adam and Reliance

Paul C. (employee no. 1690) was very informative and very thorough. He is very professional, skilled and experienced. He also went the extra mile in explaining everything he did. It is employees like Paul C. that make this Company a true leader in this industry. A person you can trust to give it all he's got. Thank you and keep up the great work.

I had signed up for Reliance's Home Comfort Plus Plan but was skeptical as to what kind of service I will get when I need one. I was very pleased with my entire dealing - from booking of the appointment to the final tune-up of our A/C. Our technician, Mike Zevallos, was extremely pleasent, knowledgable, and answered all our questions with a smile. Furthermore, he gave us some good tips on how to take care of our A/C unit and maintain it in a good condition. I would definitely recommend Mike as well as the Reliance Comfort Plus Plan.

My first Hi - vent hot water tank lasted 14 years and was replaced 10 months ago. This tank was flooded out May 28/12 in Thunder Bay. It was drained, "cut loose" and moved outside by my furnace contractor, delivered back to Reliance office by my husband. Guess what? The Inspection and closure fee was more than DOUBLED because this tank was only in stalled less than one year ago.This is not my fault. The price I was quoted was $80 which climbed to $226. Thanks Reliance.Amanda at the call center told me there is nothing she can do about these charges. This is a money grab for flood victims in Thunder Bay. Tim Bartz came to my door and stated that I would be charged $1000 for the flood damaged rental tank. Well that grew to $1469. Beware.It can happen to you because it happened to me. Do not sign up for auto-withdrawal .Relaince makes it so expensive to get out from their grip that most will not.I am trying to.

I was highly reccomended by a very good tech that works for Reliance. I believe his name was Adam Walker. He suggested I turn in my 7 year old water tank for a new one with Reliance and update my venting to the new code.I'm glad I did it!! Water is so much hotter now, I'm up to go in my 8 year old home. He also gave me a free venting change and save me a few bucks on my monthly water bill. Great service! Great Company! David

I was very happy with the level of service I received from Reliance. I had a huge family gathering at the house that night and I woke up that day to find that the AC had stopped working. I called in to get an AC service and they were able to send someone out later that day. The technician (Adam) did a great job and had me backup and running in no time. (I think it was maybe an hour). He was also refreshingly polite and courteous which in this day and age is very rare in the service industry. He was very forthcoming about what the problem was and fixed it quickly. Thanks to Reliance and Adam for saving my family gathering (lord knows what an uncomfortable mother in law can do). I would recommend them to anyone and if the rest of their techs are half as good as Adam was then you will have no problems.

I called Reliance to have my air conditioner checked out and cleaned prior to the summer season to make sure everything was okay with it. They booked me promptly and had a technician sent out the next day. The technician Adam Walker came and did a wonderful job. He was very polite and courteous enough to wear shoe covers to keep my carpets nice and clean. He was very knowledgable and was able to give me a lot of information about the air conditioner, he let me know that my air conditioner is on the tail end of its life and he was able to leave me with a quote on a new one and also notified me that Reliance also rents air conditioners. I would gladly recommend Reliance to any of my friends as I thought they did a great job.