Reliance Home Comfort

Rating: 4.5 out of 5

Reliance Home Comfort reviews (13630)

  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 26 Oct 2020

    Furnace and AC install

    Amir and Chris installed our furnace and AC. They were punctual and professional. Our setup is a bit tricky but they explained what they needed to do and took care of things well. Amir even fixed an issue with the circuit breaker for the AC. One example of how they went above and beyond. Appreciate how the customer rep Thomas also took the time to properly review our setup so that there were no surprises on the install.

    Answer from pro:

    Thank you for the great review this is nice to hear! ~Nicole

    Reply created 28 Oct 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Oct 2020

    Service

    I am thankful for the great service Matthew Tucker provided and the advice provided. I called to book an appointment and was able to get same day service. I am happy to refer Reliance.

    Answer from pro:

    Hi Joe, thank you for sharing! Nicole

    Reply created 26 Oct 2020
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 21 Oct 2020

    Plumbing Services

    Jordan attended my home to conduct plumbing services and he was: * On time * Courteous and friendly * COVID compliant * Tidy and efficient I was extremely pleased with both the service and the results of the work! I would not hesitate to call Reliance again for my plumbing needs!
  • Review from Abad Hameed
    Rating: 5 out of 5
    Review left on 19 Oct 2020

    Going Above and Beyond

    I had Omare service my furnace which appeared to stop working overnight and had become a concern. He was great company, honest, kept me informed of all the checks and balances he was performing and gave me comfort in the fact that whatever my problem was, he was there to solve it! Omare's service was extraordinary. Not only did her tackle the issue he was called in for, but rather took additional time to resolve a pending matter left over from a previous service technician's call. With Reliance having technicians like Omare servicing their customers homes, I can truthfully say I am very satisfied with my Reliance Protection Plan!

    Answer from pro:

    Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.- Gemma

    Reply created 23 Oct 2020
  • Review from Osam Ali Ozkan
    Rating: 5 out of 5
    Review left on 19 Oct 2020

    Repair plumbing issues

    We had Reliance come out as we were facing taps leaking and clogging issues. The technician Al McCaughen who came out was very friendly, helpful, courteous and knowledgeable. The repair was done quickly and with no mess at all. Thanks

    Answer from pro:

    Great! Thank you for the wonderful review. ~Nicole

    Reply created 28 Oct 2020
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 15 Oct 2020

    Awesome service

    Awesome timely service! Warranty repair and service on 3 year old system.. Gave sound advice on pruning landscaping impeding my exhaust vent, preventing interruption in furnace this winter! Very appreciative!

    Answer from pro:

    Thank you for your awesome review! - Gemma

    Reply created 23 Oct 2020
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 15 Oct 2020

    Service call

    End of season service .............. The rep notified of anticipated arrival Arrived when stated and was right on task- for needed part and was back shortly Nice to have good service like that

    Answer from pro:

    Thank you for sharing this is great to hear! ~Nicole

    Reply created 26 Oct 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Oct 2020

    Ac, hot water tank, water softner

    We had Reliance come out as we were looking for an AC unit for our new house we purchased. The gentleman who came out was very friendly and helpful. He walked us through the process and we ended up renting the AC over buying it as the the furnace did not have a warranty as we were the second owners and renting the AC gave us coverage on the furnace if something happened. Fast forward a month and a half and we decided we needed a water softener since the water here in calgary is pretty hard. Daniel came out and assessed our situation and informed us about the electric water heater we had was nearing the end of it life cycle and he suggested an endless gas water heater along with the water softener. Daniel was great and very friendly. I would highly recommend reliance to friends and family.

    Answer from pro:

    This is wonderful to hear. Thank you for your excellent review and recommendation. - Gemma

    Reply created 23 Oct 2020
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 5 Oct 2020

    Repair water heater

    The service person was prompt, courteous and knowledgeable. The repair was done quickly and with no mess at all. The service person wore a face mask and wore booties over his work boots. We were very pleased with this service.-

    Answer from pro:

    Thank you for the fantastic review! - Gemma

    Reply created 23 Oct 2020
  • Review from Z A
    Rating: 5 out of 5
    Review left on 4 Oct 2020

    Water Heater Installation

    Tony (team member 11158) from Reliance was patience, friendly and very accomodating. He explained every step of the process to us and patiently answerd our million silly questions. He worked with us to minimize the mess from the old water heater leaking. After days with no hot water and not knowing where to start, the team from reliance from Tony who installed the new heater, Mike (2854) who did the inspection and Pradeep and Rocky from customer service who set up the appointments and explained the process helped to make a very stressful situation much more bearable. Wilm be recommending Reliance to everyone.

    Answer from pro:

    This is wonderful to hear. Thank you for your excellent review and recommendation. - Gemma

    Reply created 23 Oct 2020