Reliance Home Comfort

Rating: 4.5 out of 5

Reliance Home Comfort reviews (13630)

  • Review from J-P DesGroseilliers
    Rating: 5 out of 5
    Review left on 15 Aug 2019

    Installation of new furnace and AC

    I was very satisfied with the sales person (Vin) as well as the installers (Tim and James). All were professional, helpful and patient in explaining the operation of the new equipment. They left the place squeaky clean after a full day of installation.

    Answer from pro:

    Thank you for the great review! ~Jessica

    Reply created 16 Aug 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Aug 2019

    Great job

    Technician Andrew was excellent. He arrived on time, resolved the issue quickly, explained how it works, and was very polite, patient, and respectful. He even wore his boot covers so he didn't make a mess - really appreciated it :)

    Answer from pro:

    Thank you for your review, this is great to hear. ~Nicole

    Reply created 15 Aug 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Aug 2019

    Great job

    Terry and Tyler were extremely polite as well as professional.They did a wonderful job installing our tankless w/h and took the utmost care for our home.They explained in detail how the new equipment worked and did a very professional install.Thankyou so much fellows for your good workmanship.Sincerely Randy & Linda Lotz

    Answer from pro:

    Thank you for your kind review,this is nice to hear. ~Nicole

    Reply created 15 Aug 2019
  • Review from Musa Nizam
    Rating: 5 out of 5
    Review left on 14 Aug 2019

    Great service of hot water tank

    Very personable, professional, and good quality work by technician. He diagnosed other potential issues & fixed them. Gave advice on other items, was on time, communicated & scheduled great. Overall, very satisfied with the experience, especially as a first time home owner.
  • Review from Customer of Reliance Home Comfort
    Rating: 4 out of 5
    Review left on 14 Aug 2019

    Furnace repair

    Reliance installed a new furnace. It required 2 warranty repairs. Reliance was quick to respond and provided exceptional customer service both times. 5 out of 5 for customer service. Only reason for the lower score is the fact that I needed warranty repairs.

    Answer from pro:

    Thank you for the review! ~Jessica

    Reply created 15 Aug 2019
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 14 Aug 2019

    Water heater

    Noticed that we had no hot water late in the night. Called reliance at 7:30am and they were at my door at 9:15am and the problem was fixed very quickly and the technician Jerry was very professional and efficient. Thank you jerry!!

    Answer from pro:

    Thank you for the great review! ~Jessica

    Reply created 15 Aug 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Aug 2019

    AC Repair

    Ianb was the technician from Reliance. He was very knowledgeable, and took the time to explain what he was going to check.He was able to diagnose the problem with the AC unit and fixed it. I was very happy with the service he provided.He was very professional and polite, he knew his job very well"

    Answer from pro:

    Thank you for the great review Shazia! ~Jessica

    Reply created 15 Aug 2019
  • Review from Brigitte
    Rating: 5 out of 5
    Review left on 14 Aug 2019

    AC Repair

    Marcel was the technician from Reliance. He is very knowledgeable, and took the time to explain what he was going to check, and advised the potential issues that he was looking for. He was able to diagnose the problem with the AC unit and fixed it within a timely manner. Overall I was extremely pleased with the service he provided- he was very friendly and provided customer service!

    Answer from pro:

    Hi Brigitte, thank you for taking the time to share you recent experience. - Gemma

    Reply created 14 Aug 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Aug 2019

    Cornwall

    Your tech was every professional and courteous and helpful he fixed the air flow and I am every satisfied with his service he arrived in a good time and he took his time and worked on the issue until it was fixed

    Answer from pro:

    Thank you for your review Carl! - Gemma

    Reply created 14 Aug 2019
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 12 Aug 2019

    Serviced hot water tank

    Service man came over the morning after we called reliance. He was really kind and helpful. Fixed the issue and now we have hot water again! Was a very pleasant experience.

    Answer from pro:

    Thank you for your review. ~Nicole

    Reply created 13 Aug 2019
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