Reliance Home Comfort

Rating: 4.5 out of 5

Reliance Home Comfort reviews (13631)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Aug 2018

    NCP. Comfort pack...Service

    Excellent service and product knowledge demonstrated by Josh and assistant. Quickly identified, corrected and re-checked problem to render unit in perfect working order. A piece of metalic insulation tape had broken away and created a short circuit between heating elements. 35 minute job and piece of mind for me.

    Answer from pro:

    Thank you for the review Dave! ~Jessica

    Reply created 22 Aug 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Aug 2018

    Air conditioning leaking

    The Reliance engineer was very punctual and went above and beyond to fix my air conditioner which had been flooding water. Fantastic engineer and very polite. Definitely recommend Reliance for future work.

    Answer from pro:

    Thank you for the wonderful review! ~Jessica

    Reply created 22 Aug 2018
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 20 Aug 2018

    Furnace Repair

    Reliance repair person was had to change a motor that had seized in my 12 yr old furnace. He was both knowledgeable and efficient. The fact the Reliance was able to schedule and complete my repair less than one day from my call in was impressive.

    Answer from pro:

    Thank you for the review and taking the time to share your experience with us. ~Jessica

    Reply created 23 Aug 2018
  • Review from jeremy gallant
    Rating: 5 out of 5
    Review left on 20 Aug 2018

    Air conditioner installation

    Daniel Macdougall was a complete pleasure to deal with at the time of purchase. Extremely informative and accommodating. The installation process was quick and painless. Extremely happy with the service Would recommend to anyone.

    Answer from pro:

    Thank you for the review and the kind words for Daniel. ~Jessica

    Reply created 22 Aug 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Aug 2018

    AC unit fixed

    Chris came to my house when my AC was down, he quickly found the issue was with the control board and had it delivered within 24hrs. He then returned and fixed the issue. He is a fantastic person to work with, excellent workmanship, extremely knowledgeable and what a fellow. I give him 20 out of 10 in excellence and recommend him as the superior face of Reliance. I encourage his manager to reward him with a raise.

    Answer from pro:

    Thank you for the wonderful review and comments for our technician Chris. ~Jessica

    Reply created 21 Aug 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Aug 2018

    Furnace and A/C Replacement

    Placed a request online for an assessment appointment and received a prompt reply. Was contacted by the Advisor Jordan prior to the appointment and showed up on time. Jordan was courteous and accomodating. Subsequent e-mails and phone calls confirmed the installation date. Was contacted by the installation technicians Adam and Luciano prior to coming to the house. They arrived on time and with professional work, installed the new furnace and A/C ahead of the expected completion time and with minimal interruptions. They provided good explanations for the operation and required maintenance of the new equipment. Overall, very pleased with the experience.

    Answer from pro:

    Thank you for the wonderful review and taking the time to share your experience with us. ~Jessica

    Reply created 21 Aug 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Aug 2018

    Heater and AC Installation

    Salesman Vince was very professional in all his dealing with me. He answered all my questions, give me options and explained each option. He setup a technician to do the survey and set up the time of installations with me taking into consideration time of availability. On day of installation he was the first to show up and also followed after installation. AC is running with no issues. I have his contact and is only a phone call away.

    Answer from pro:

    Thank you for the wonderful review Francis. ~Jessica

    Reply created 21 Aug 2018
  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 18 Aug 2018

    New A/C Installation

    My old A/C was not working not enough cooling, technician suggested new A/C because R12 Gas not in use any more. Technician arrived along with new A/C, because of my basement is finished technician was reluctant to install new pipes, I authorized him to use old old fittings save his 50% of job. Now instead to do better job he was leaving with out installing new thermostat, not securing my new A/C with few screws from base. God knows why they all in rush.

    Answer from pro:

    Hello, I am sorry to hear our installation was completed. If you require further assistance please email me as we can have a technician go out to check the installation and make any necessary corrections. jdeboo@reliancecomfort.com Thank you, Jessica

    Reply created 21 Aug 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Aug 2018

    service

    This installer was absolutely amazing ...He lubed all of my working parts he made sure not to leave until I was completely satisfied and boy was i ut the best part was ...he was very professional and efficient

    Answer from pro:

    Thank you for the wonderful review and taking the time to share your experience with us. ~Jessica

    Reply created 21 Aug 2018
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 17 Aug 2018

    Repair no show

    Third time booking a repair, hoping this is the charm. First appointment booked Wednesday, no show, no excuse, second time, next day, same thing. I am now hoping someone shows this morning. As I rent the hot water tank I am stuck but will be looking for a new company. They took no responsibility just kept saying 'all I can do is re-book you' . Poor, poor service.

    Answer from pro:

    Hello, I am very sorry that there was numerous missed appointments. If you require further assistance please email me. jdeboo@reliancecomfort.com Thank you, Jessica

    Reply created 21 Aug 2018
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