Reliance Home Comfort reviews (13630)

We lost our hot water on Easter Sunday. The technician arrived promptly. He was friendly, courteous and knowledgeable. We were back in business within minutes. The service was excellent, even on a holiday weekend.

I had my annual maintenance on my furnace. Technician called in 30mins before arrival. Technician was courteous and nice. Service was quick - my furnace is quite new so it is still clean and had no issues.

Had Justin come by to look at our water heater.He was professional ,personable and knowledgeable in his work.He told us of a great promotion on furnance that the company was having and after looking into it we had David Westwood come by to seal the deal.Very impressed with the service to date and with the company's warranties and guareentees.The work is scheduled for the new furnance in the first week of April.I will continue with an updated review after the work is done.So far I am impressed with the return calls ,the answering of follow up questions and professional service.

Gabriel did a great job maintaining my furnace. He was very professional and helpful. Service is always great. I don’t have a problem recommending reliance to my family and friends.

Danny was very helpful and kind. He helped me to understand the product and I actually accepted his offer. Monday our equipment will be installed, which is faster than expected.

Very satisfied with customer representative Ben Freeman. Very courteous, knowledgeable about the products and answered all questions. He was a pleasure and very personable. The installers were knowledgeable of the product and did a very good job. All certainly have my recommendation. Doug & Sharon Rowsome

Ben the sales representative and all of the install team were very professional. As a former HVAC technician I would recommend Kingston Reliance Home Heating and Cooling to anyone! Thanks to everyone involved.

Our furnace was not working. Reliance had a technician at our house within an hour of calling. Our technician, Thava, was extremely friendly and helpful. I was very happy with his service.

I had the Reliance team in to install a new furnace and central air conditioning unit through their rental program. I was pleased with how helpful and courteous the salesperson was, and how quick and efficiently the installers did their job. It’s nice to have the peace of mind knowing that if any issues were to crop up in the future they will take care of things quickly. I would definitely recommend their services.

My HVAC is 18+ years. It was on its last legs. It was not working well and always had issues. I called Reliance and was referred to Paul G. He came to my home and explained the different programs about renting and buying. He scheduled the necessary work to be done. On the day of the install, I had Dylan K. #1164 and Kyle who were the specialist team who showed up. I am one who hates writing reviews but they blew me out of the water. They arrived at a later time that I requested due to personal issues. Both Dylan and Kyle listened to me and responded above and beyond. They worked diligently and very hard to get the job done. They surprised me getting it finished before the allotted time they told me. They were professional and respectful. Also clean and neat. They even moved around the equipment to give us some more room. Who doesn’t like that. These men are pros but more so genuine good guys who are caring and thoughtful to get the work done before the family came home. Thank you !!! Eileen