Reliance Home Comfort

Rating: 4.5 out of 5

Reliance Home Comfort reviews (13631)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jan 2018

    New furnace

    Had a furnace installed Jan 29th. The installers were here right at 8. Very nice gentleman. Dan and Bill..our furnace was in a difficult area to work in, not much at all. The guys figured it out without any cliches. 8 1/2hrs the guys were here..Great job..lots of patience!! Thanks again

    Answer from pro:

    Thank you Bill and Abby for your comments and review! We're always happy to help and appreciate your feedback. Thank you for choosing Reliance Home Comfort! ~ Penny

    Reply created 31 Jan 2018
  • Review from Customer of Reliance Home Comfort
    Rating: 4 out of 5
    Review left on 29 Jan 2018

    Garage furnace

    Fast and friendly service but they charged my appointment time and did not inform the inspector otherwise good experience very friendly and professional people job done nicely Installer was experienced and professional Job done quickly and correctly would recommend Reliance to friends

    Answer from pro:

    Thank you for your review! ~ Penny

    Reply created 31 Jan 2018
  • Review from Bernie Brunino
    Rating: 5 out of 5
    Review left on 29 Jan 2018

    Kevin was Great

    My 94 year old mother's furnace (which was installed by another supplier) shut down one late Saturday night. We called Reliance and they had a service person there first thing Sunday morning. He was a very professional gentleman, went over the issues and provided a couple of options. Later that day, we had a Kevin Najmabadi to explain the options of purchasing / renting a new furnace. He answered and explained everything in very simple details making it extremely easy to follow. I explained to Kevin that my mother was 94 years old and we needed to get the furnace as soon as possible. He promised us someone there between 8:00am and 10:00am the following morning. By 9:00am, the installers were there. By noon they were gone and by about 2:00pm the house was heated to a comfortable level. Thank you to the service person that was there so quickly, to Kevin for an excellent job in explaining our options and to the installers for their quick, tidy work. I highly recommend this company (and already have) to anyone that is looking for a new furnace and excellent service to go along with it. Bernie Brunino

    Answer from pro:

    Thank you Bernie for taking the time to share your experience with us and others! We're so pleased to hear about this! Thank you for choosing Reliance Home Comfort! ~ Penny

    Reply created 31 Jan 2018
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 28 Jan 2018

    Hot water tank replacement

    Mark Chevalier was great! Went above and beyond and we are very satisfied with his work. He was polite, efficient, and answered all of our questions. Would recommend him to anyone.

    Answer from pro:

    This is so great to hear! We're very fortunate to have Mark as part of our team and are always happy to help ~ Penny

    Reply created 30 Jan 2018
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 28 Jan 2018

    Water softner

    The installer was great the sales rep was great the overall cost for a 60 000 grain softner was over 3000 dollars and thats overpriced from what i have searched but you can pay by month which is really helpful when on a budget.

    Answer from pro:

    Thank you for sharing your review Jorge! ~ Penny

    Reply created 30 Jan 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jan 2018

    Furnace stopped working!

    Our furnace kept stopping and we called Reliance. We received same day service. Andrew came and explained the options, helped set us up with the best option. We got the furnace replaced the next day and Andrew came by to ensure everything was on track! Amazing customer service and the technicians who came did a great job installing everything and explaining how to use the equipment. Thank you Andrew and the rest of the Reliance team!

    Answer from pro:

    This is so nice to hear! Thank you so much for sharing your experience with us Agitha! We do our best to exceed expectations and are so pleased to hear about your experience! ~ Penny

    Reply created 30 Jan 2018
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 27 Jan 2018

    Furnace repair

    Furnace broker down last night. Called rwrliancr in there morning and a service man was here in an hour. Service was fast and thr tchnician was really nice to me. Overall it was great

    Answer from pro:

    Thank you for sharing your review with us! ~ Penny

    Reply created 30 Jan 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jan 2018

    New furnace

    Excellent meeting with Tyler. He was very professional and explained all of our options and we purchased a new furnace. Tyler arranged financing and installation. I will definitely recommend Reliance Home Comfort.

    Answer from pro:

    Thank you for the recommendation Jane! This is so great to hear! ~ Penny

    Reply created 30 Jan 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jan 2018

    Furnace service

    We have the comfort protection plan so, our visit was at no cost. The technical expert, Marcel id#110465, was very professional and diplomatic about the fact that we should replace our 28yr old furnace. We are fortunate that the furnace is working okay as Marcel suggested. I appreciate the information he provided about our options and about heating and cooling in general. Thank you

    Answer from pro:

    Thank you for sharing your recent service visit! We're always happy to hear about our customer's experiences ~ Penny

    Reply created 30 Jan 2018
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 26 Jan 2018

    Furnace replacement

    Your salesperson, Jamey Kloostra, was such a help from start to finish, and we really appreciated all his help. Thank you Jamey and thank you Reliance. We are so happy with everything and would recommend Jamey to anyone looking for an upgrade from their current furnace.

    Answer from pro:

    This is so nice to hear! Thank you for sharing your comments and review with us! ~ Penny

    Reply created 30 Jan 2018