Carson Dunlop & Associates did my ecoENERGY audit.
The process is now going on 1 year and I still have not seen any money back from the government.
I have been told several times by different people at Carson that the money from the government rebate program will be sent to me "any day now".
By their own admission Carson screwed up the paperwork and that was a major cause of the delays.
They promised me a refund for part of the fees I paid them - 3 months later still no refund.
- Approximate cost of services:
- $500.00
- Any advice to offer fellow homeowners facing a similar project?
- Don't use this company.
- Company Response
Hi Bryan in Don Mills,
Your situation is unfortunate and we are sorry for the delays. I am unsure without talking to you what the specific issues are that are holding up your file. As you are likely aware, we do not control the grant process - this is handled by the Fed and Prov governments. Please contact me at your earliest convenience at 416-964-9415 ext 230 and I will personally see that your situation is resolved.
Regards,
David Kitchen
GM