I had Chouinard replace my shingles in 2014. As always I asked that they install a long lasting shingle... 25 or 30 year life. They repeatedly delayed the installation until very late in the season.. I left a message and told them I wanted to wait for the warm winter. They didn't respond, but the next day I returned from work to find the workers in the midst of removing the roof..... so now I was forced to le5 them go ahead un spite of the weather being cold.
EVERY YEAR since then, I lose shingles. The first couple of years I called the company and paid a couple of hundred dollars for them to repair. Now I climb on the roof myself to do the ANNUAL repair .
The problem is twofold... 1. They didn't remove the plastic strip from the tar adhesive on many of the shingles.... result is a lack of adhesion . See the attached picture 2. They often only used 3 nails when 4 or 5 would probably have been needed... also, the nails they did use are much smaller than the replacement nails I have been using.
I would definitely NOT recommend this company.
- Company Response
Hi there, It is unfortunate that your expectations were not met. As we can not identify you. Please reach out to the General Manager of the Home Improvements Division so we can try and make this right.