Cozy Comfort Plus

We had a problem that the fan blower on our AC/furnace stopped working. I was concerned that the fan motor or maybe the circuit board might need to be replaced. Mory at Cozy Comfort Plus was quick to diagnose the problem and found a way to fix the problem for just an hour of labour plus the site visit! Thank you very much, Mory!

I have been using Cozy Comfort Plus for my home for over ten years now. I am very happy with their services. Very reliable and professional. I strongly recommend them to everyone. You wont be disappointed!

We recently had a new Carrier furnace and A/C system installed by Cozy Comfort Plus and our experience has been very satisfying. Options were fully and patiently explained by Brian, and the technicians Jay, Joe and Ethan were punctual, professional and courteous. They worked with care and efficiency and provided excellent on-site advice about how to make the best use of our new system in our unique space. Nikki in the office was also very helpful and responsive. Based on our experience to date, we would recommend Cozy Comfort Plus without reservation and would not hesitate to contract them again for any future work.

I bought a Lennox Furnace from Cozy Comfort Plus. I am quite happy with the product. The salesperson was honest and helpful. The installers did a good job and acted in a professional and polite manner.

Cozy comfort was called to repair a leaking tankless water heater. After a diagnostic charge of $170 and a labour charge of $384, they still did not fix the unit. It took them 1 week to get to this point ( Monday to Friday). Each day, They said they would call back and return in the morning. I had to call each morning to see if they were coming back. Each time they said someone would return in the evening. By the end of the week, I said I would not pay any more money until the unit was fixed and working. They said that is not how they did business. By the end of the week the technician said he could not fix the unit and said someone would call me on Monday to give me a good price on a new unit. Guess what? They did not call. The unit was not fixed. The manager Javier was too busy to talk to me on Friday after a week without hot water. They took $550 from me and I have nothing to show for it except frustration. I had to call another company to fix the problem. Someone came the vey next day to resolve the problem.

Cozy Comfort Plus installed our tankless water heater when we moved into our home 7 years ago and have always been very prompt with service for the heater. Whenever we've had a problem or question they have been able to get back to us quickly and efficiently.

During the January cold snap our furnace stopped working for a couple of hours. Eventually it turned back on but only to stop working again 1 hour later. One of the service men from Cozy was the first to respond to our call after we found out our regular guy (at another company) was sick. He came out to the house promptly, did a quick diagnosis on our system and suggested that there wasn't anything to fix at this time. He told us to give him a call if we experienced anymore downtime and went on his way. The furnace has been working fine ever since He very easily could have told us that a switch or other component needed to be replaced, but he didn't. Thank you for your honesty and integrity.

We had an old gas log set. It was pretty to look at but not to feel. No heat! Now we have a beautiful fire and tons of heat. We love it. Regency has a great product. Cozy Comfort did a great job of introduction and installation.

The guys at Cozy are phenomenal. Our job wasn't simple, and after talking to 5 experienced dealer/installers decided to go with Cozy Comfort. Brian helped find the right unit to match our style, and Heytam the Master installer and Joe is assistant installer went well above and beyond.