Cozy World Inc.

Our old furnace started acting up recently, failing to heat to the temperature set on the thermostat. We contacted Cozy World and they sent a tech (Ramin) same day. He diagnosed the problem quickly, created a temporary fix, provided his recommendation, and did not pressure us into a decision either way. Three days later, the furnace died. We called Cozy World back to replace the furnace. They squeezed us in within 48 hours. Mehdi and Farid arrived on time, were thorough installing and testing the furnace, cleaned up everything when they were done and went the extra mile by installing a gas shut off valve at the furnace where there had been none. They even took a minute to answer a few questions about an old gas fireplace and to provide some recommendations. We were very impressed with the service we received and we would not hesitate to recommend Cozy World. It was a great customer service experience.